BRANDON ROBERTS

**** ********* ****, ******, **, 45152

513-***-**** ac16i1@r.postjobfree.com

EXPERIENCE

****-****

****- ****

Owner Operator, Freelance Contracts

Server/Network/Desktop/Security design for small businesses

Web Design, development, and maintenance

Internet Marketing

Ecommerce Inventory maintenance

Desktop Support Specialist, Compucom Systems Inc.

Executive Support working directly with President, VP’s, and directors for all IT issues

Responsible for 14,000 desktops in support of FirstGroup America Corporate Headquarters

Remote assistance repair, troubleshooting, and training

Network Administration, troubleshooting and repair

Print, File, and Database Server implementation and maintenance

Implementation of Network/Server/Desktop from ground up

IT Security Data and Server

2009-2010

Database Administrator, Siemens IT Solutions

Internal Systems Database Administration

Compiling and analyzing data for internal use

2007-2009

Global Systems Administrator, Siemens IT Solutions

Mainframe Administration in Support of Morgan Stanley

Windows Systems Administration

Domain Migration

Identifying and correcting system and access issues

Active Directory and back end support

2006-2007

Remote Assistance Team Lead, Siemens IT Solutions

Remote Assistance in Support of Daimler Chrysler

Software, application, and web interface training

Application and Systems Administration

Process Analyst and Technical Writer

Outlook and Lotus Notes back end Administration

2004-2006

Technical Lead, NetSetGo

Software, application and web interface training

IT Security, Anti-virus platforms

Internet Marketing Technical Support

2001-2004

Computer Hardware Technician, Personal Computer Services

Application Troubleshooting

Hardware Repair

Printer repair

Network Troubleshooting

Server Troubleshooting

EDUCATION

Spring 1997

Bachelor’s of Arts and Science, University of Cincinnati

Major: Geographical Information Systems

Minor: Communication and Public Speaking

CERTIFICATIONS

Geographical Information Systems, University of Cincinnati

Microsoft A+

Microsoft Office suite

Hewlett Packard Hardware

Dell Hardware

SKILLS

Great customer service

Remote application systems

Advanced understanding of Microsoft office suite including Outlook, Word, Excel, PowerPoint, Visio, Project, OneNote, and more.

Microsoft Office 365, SharePoint, and cloud services

Trained in Google cloud services, including gmail, drive, calendars, and more.

Hardware Repair

Windows Hyper-V

VMware

Citrix

AD migration tools, Quest, ADMT

Application Troubleshooting

Software training

Printer repair

Powershell

Network Administration and Troubleshooting

Server Administration and Troubleshooting

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