WILLIAM D. KERR

**** ******** ******

Canton, MA 0202

781-***-****

ac1664@r.postjobfree.com

OBJECTIVE

Seasoned engineer with very broad-based experience combines top technical skills and outstanding people skills. Seeks to apply more than 25 years of experience analyzing, troubleshooting, and implementing complex systems.

HIGHLIGHTS

Summary: Professional mastery in managing projects, servicing customers, and developing solutions as needed. In addition:

Strong track record in sales

Skilled at managing customer relationships

Outstanding team building and project leadership skills

Adept at international customer training and support

Specific expertise in factory automation, complex computer systems, controls and instrumentation

PROFESSIONAL EXPERIENCE

Evergeen Enhancement, Canton, MA 2002-Present

Founder and day-to-day manager of an engineering firm

In 2002, founded an LLC to help manufacturers sustain and enhance legacy equipment. On various projects, managed 7-10 consultants to address mechanical, electronic, and software design issues. Our projects have ranged from supporting the production lines of major semiconductor manufacturers nationally and internationally to designing and delivering complicated measurement systems for biomedical and robotics manufacturers.

Here are two examples of our problem solving acumen:

Problem 1: How to measure semiconductor bonding errors calculated in microns

Solution: Created a concept, developed the idea, and ultimately applied the technology as a reference measurement. Helped formalize the industry standard that is now recommended by SEMI.

Problem 2: How to help a semiconductor manufacturer support a metrology system that was not supported by the manufacturer.

Solution: Managed a group of vendors to refurbish the equipment and installed the systems around the world. Trained customers on how to use the refurbished equipment. Traveled to China and Europe to install the equipment and train users.

Curry College, Milton MA 2004-Present

Adjunct Professor in statistics and computer networking – General tutor in math-based subjects

Taught college level classes in basic statistics and computer networking

Acted as the primary resource in a tutoring center for all math and science based classes, including business and economics

DIGI/NET Silicon, Waltham, MA 2000 – 2002

Designer and supplier of internet-enabled, application-specific integrated circuits

Tech Support Engineer/Trainer

Senior member of a group of four engineers providing technical product support to 110 worldwide customers

Resolved the largest number of customer issues among four engineers, 800/year

Established a customer support lab to address 2000 customer issues annually

Trained a Japanese sales force on site in Japan

Developed an online training and troubleshooting database

ADE Corporation, Westwood, MA 1992-2000

Leading manufacturer of precision automated metrology systems and software for the semiconductor industry

Engineering Product Manager for Optical Equipment

Managed a team of 8-10 engineers and technicians supporting automated laser-based, silicon-wafer scanning equipment

Successfully transferred product and process technology from Charlotte, NC, facility while supporting nearly 25% of company revenues

Managed the implementation of a new feature that became an industry standard

Systems/Field Engineer

System-level troubleshooter supporting 80% of the company’s products

Increased equipment utilization 10 % by leading a team of technicians and client’s technical staff to resolve communication problems and eliminate system lockups

Developed and implemented a system-level test fixture and procedures for a critical supplier of custom PCs (with a coprocessor using a DEC RT Vax chip)

Successfully networked more than six metrology systems at a customer’s automated production facility, integrating communications with the host control computer

OTHER EXPERIENCE

As a field engineer, installed and supported a successful startup of 10 moisture measurement systems worldwide. Also provided software engineering and system implementation services to Blue Cross Blue Shield of Massachusetts in Boston (built a phone claims administration database); IDS in Braintree (created custom database applications for lead tracking and cost tracking); and Intertech Engineering in Norwood (developed a process control subsystem and a billing database).

EDUCATION

Massachusetts Institute of Technology, Cambridge, MA

B.S. in aeronautical engineering

B.S. in ocean engineering

Rushmore University (chartered in the U.K.)

MBA

DBA

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