Educational Studies

Objective

Results driven individual looking for a position as a Paraprofessional within a dynamic educational setting. Organized, reliable and hardworking individual motivated to perform beyond expectations.

Professional Experience

Convergys

Team Leader- Supervisor, 2016 to present CONVERGYS HAZELWOOD, MO

Supervision of call center agents

Coaching and mentoring team members

Goal setting and Achievement to create a winning environment for the team

Executive Assistant, 2015 to 2016 CONVERGYS PHOENIX, AZ

lProvide administrative and business support to the Director of Operations and support other members of the executive management team.

lMaintain Director’s calendar by coordinating and set up high-level conference calls, board and management meetings, special events and travel arrangements for top executives.

lImproved office efficiency by implementing Convergys mission and values within the office. Handled accounts payable and receivable.

lEnhanced communication between multiple departments and executive team, fostering a sense of teamwork and collaboration. Planned and coordinated initiatives, business development events, and incentives events.

lActed as liaison and maintained open lines of communication among senior executives, middle management, administrative staff, and agents.

Executive Assistant, 2006 to 2014 CONVERGYS HAZELWOOD, MO

lProvide administrative and business support to the Director of Operations and support other members of the executive management team.

lMaintain Director’s calendar by coordinating and set up high-level conference calls, board and management meetings, special events and travel arrangements for top executives.

lImproved office efficiency by implementing Convergys mission and values within the office. Handled accounts payable and receivable.

lEnhanced communication between multiple departments and executive team, fostering a sense of teamwork and collaboration. Planned and coordinated initiatives, business development events, and incentives events.

lActed as liaison and maintained open lines of communication among senior executives, middle management, administrative staff, and agents.

Additional experience

Saint Louis Community College (Internship) - for Director of Emissions

Grand Canyon University – (Teacher Practicum) - Cross Keys Middle School, Ferguson Middle School & McCluer High School

Jesus In Me Preschool - Assistant Director & Pre-School Teacher

Education & Training

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