Technical Support Self Employed
Resume:
Member ID#: CWNP******
Gaurav Pratap Singh Sisodia
Designarch E-Homes,
Flat No: A-403
HRA-8, Surajpur Site C Extn,
UPSIDC Site C, Near Sec-Zeta
Greater Noida, (UP), India.
*.*******@*******.***
OBJECTIVE
A quick learner highly motivated to set and achieve goals and able to inspire the trust and confidence of others. Work equally well as a team member or independent and able to prioritize, motivate and delegate and to do any challenging job.
To do the kind of work that brings out the best in me. Responsibility with authority is what I seek.
EXPERIENCE
Senior Technical Manager AUG-2016 to Till Date
Company Name HCL Technologies
Current Roles & Responsibilities:
As a Senior Technical Manager I am managing a team of 8 members, Also Involved in Designing, Implementation and handling the daily operations.
1)Taking care of the Wireless Infrastructure in HCL GIT-WIRELESS.
2)Managing and Designing Aruba and Cisco Wireless Network in HCL India Locations and GEO Location.
3)Evaluating wireless Heat Maps and Survey reports provided by Vendors.
4)Lync SDN interface integration with ARUBA for monitoring and to improve the service quality.
5)Cisco ISE integration with ARUBA/CISCO WLC and LAN for BYOD and Guest Authentication.
6)Managing and coordination with team responsible for Deploying Wireless Infra.
7)Managing and handling daily internal operation and support on remedy issues.
8)Shift Management for team members.
9)WLAN Network Performance and Monitoring
10)Training team members to troubleshoot the issues in real time.
11)Managing and creating SOP/Run Books for project future reference.
12)Identifying, installing and maintaining software updates and licenses.
13)Managing designing BYOD and Guest WLAN Network
14)Managing Backups, Redundancy and recovery plan for WLAN network emergency.
Network L2 Support AUG-2015 to July 2016
Company Name BT-eServ India Pvt Ltd.
Current Roles & Responsibilities:
1)Working on Routing and Switching issue for DHL projects.
2)Working on Wireless issues all the contracts managed by GNOC L2.
3)Working on RF Issues
4)Working on Wireless Controllers ( 2500, 4400, 5500, 7500 series WLC )
5)Working on ARUBA Wireless for UNILIVER Account.
6)Working on LWAP AP’s and WLC communication issues.
7)Working on RF Interference issues.
Operations & Maintenance Manager
Company Name Firefly Networks
( Bharti Airtel and Vodafone Joint venture )
Current Roles & Responsibilities:
1)Designing and implementing outdoor Wi-Fi Hotspots for 3G offload with wireless HOTSPOT V2 technology.
2)Implemented Wi-Fi Hotspots in Khan Market, CP, JNU University, Epicuria Food Mall, Delhi High Court and many more in Mumbai and Bengaluru.
3)Managing the team of Ericson and NSN for Wireless implementation.
4)Analyzing and approving wireless survey reports for Designing and implementation
Self Employed Business (Proprietor)
Company Name, AEROTEL SYSTEMS September 2014
Current Roles & Responsibilities:
Managing and maintaining core data center of DASNAC for under mentioned Technology’s
1.ADSL and VDSL.
2.Managing, Maintaining and Monitoring Main Distribution Frame( MDF), Pillars, Sub-Pillar, DP, GIF (Geographical information system).
3.Monitoring and Maintaining:-
a) Protection of Telecom Cables
# Probable mechanical and handling damages, Water and chemicals or soil conditions, Induction due to electrical lines, Digging by different individuals and agencies.
B) Monitoring and Maintaining Copper Related faults
# Open pair, Short Pair, Low IR, Cross Connection, Unwanted noise and EMI, Kaccha Joint / Temporary workmanship, Improper Jumpering and punching, Krone / Pouyet module faulty, Splitter / Rosette faulty.
4.Cisco core Networking: - Routing, Switching and security.
5.Campus Wireless
6.Network Management applications.
Self Employed Business (Director) December 2012- Aug 2014
Company Name, Anagha Network Solutions Pvt. Ltd.
Current Roles & Responsibilities:
Managing and maintaining core data center of DASNAC for under mentioned Technology’s
7.ADSL and VDSL.
8.Managing, Maintaining and Monitoring Main Distribution Frame( MDF), Pillars, Sub-Pillar, DP, GIF (Geographical information system).
9.Monitoring and Maintaining:-
a) Protection of Telecom Cables
# Probable mechanical and handling damages, Water and chemicals or soil conditions, Induction due to electrical lines, Digging by different individuals and agencies.
B) Monitoring and Maintaining Copper Related faults
# Open pair, Short Pair, Low IR, Cross Connection, Unwanted noise and EMI, Kaccha Joint / Temporary workmanship, Improper Jumpering and punching, Krone / Pouyet module faulty, Splitter / Rosette faulty.
10.Cisco core Networking: - Routing, Switching and security.
11.Campus Wireless
12.Network Management applications.
Lead-Technical Support Group April 2011 – Nov 2012
Company Name, AGC Networks Ltd
Project- Bharti Infratel(WLAN Implementation)
Current Roles & Responsibilities: - Lead –Technical Support Group
Work Profile:-
Implementing secure Wireless access using Wireless LAN Controllers (WLC 5508), Microsoft windows 2003&2008 software and Cisco Secure Access Control Server (ACS 5.2) via Protected Extensible Authentication Protocol (PEAP) with Microsoft Challenge Handshake Authentication Protocol (MS-CHAP) Version 2.
Configuring and monitoring WLC 5508, WCS, ACS, and Light Weight Access Points.
Preparing daily, weekly and monthly Health Reports, Network Utilization Reports, and WLAN Users Reports for the respected Devices.
Preparing Documents, Run-Books, and Security Assessment Documents.
Documented the design, implementation and troubleshooting procedures.
Managed IP addressing and implemented IP Access Lists.
Providing solutions for redundancy, Symmetric Routing, Load Balancing to customers.
Network implementation and management
Asset management.
Project- Airtel Bharti (WLAN Implementation)
Current Roles & Responsibilities: - Lead –Technical Support Group
Implementing secure Wireless access using Wireless LAN Controllers (Aruba WLC 6000), via Protected Extensible Authentication Protocol (PEAP) with Microsoft Challenge Handshake Authentication Protocol (MS-CHAP) Version 2.
Configuring and monitoring Aruba WLC 6000
Documented the design, implementation and troubleshooting procedures.
Providing solutions for redundancy, Symmetric Routing, Load Balancing to customers.
SPECIALIST NETWORK JANUERY2009 – January 2011
Company Name,HCL Technologies
Project – Readers Digest
Current Roles & Responsibilities: - Network administrator
Work Profile:-
Managing core network of Client - RDA (Readers Digest Association) having a large well-defined network spread worldwide across the globe. Currently project is undergoing transition phase
Responsible for creating implementation plans for the provisioning of T1/E1 circuits for data networks.
Configuration and troubleshooting complex Routing Protocols (EIGRP)
Design and implemented vlans, Intervlan Routing in the campus network. Configure VLAN’s on a switch for inter-VLAN communication. Configure VLAN Trunking Protocol (VTP) on Core Switches.
Providing solutions for redundancy, Symmetric Routing, Load Balancing to customers.
Designing, configuring and Management of NAT.
Maintaining TACACS+ to track router configuration changes, using access-lists to restrict unwanted traffic flows, restrict access into router input lines.
Managed IP addressing and implemented IP Access Lists.
Documented the design, implementation and troubleshooting procedures.
Group Lead May 2008 - September 2008
Company Name, IBM-NETSOL
Project :- IGA-IS
Roles & Responsibilities: Group Lead
Group Leader of 7 members providing the following solutions to internal customers at IBM Tower
Managed IP addressing and implemented IP Access Lists.
Documented the design, implementation and troubleshooting procedures.
Providing solutions for redundancy, Symmetric Routing, Load Balancing to customers.
Design and implemented vlans, Intervlan Routing in the campus network. Configure VLAN’s on a switch for inter-VLAN communication. Configure VLAN Trunking Protocol (VTP) on Core Switches
Providing support on Lotus Notes Ver. 6- Ver- 7 and Ver- 8
Root Cause Analysis and resolution
Hardening of OS (client machines)
Providing Hardware support for desktop & laptops
Installation & troubleshooting of Network Printers.
Network implementation and management
Asset management.
Desktop L2 support
Company Name, IBM-NETSOL October 2007- June 2008
Project: – Barclays Bank, New Delhi
Roles & Responsibilities: Member of Desktop L2 support Team
A team of 14 members providing the following solutions to internal customers at Barclays Bank Delhi
Configuration of File Server, Active Directory, DHCP server, DNS server & IIS server.
MS Exchange server administration
Deploying and administering Group Policy
Back up & restore using NT Backup and Veritas
Configuring and managing Symantec antivirus server
Root Cause Analysis and resolution
Installation of Windows Servers and hardening
Hardening of OS (client machines)
Patch Management and Testing
Providing Hardware support for desktop & laptops
Installation of Windows Servers and hardening
Installation & troubleshooting of Network Printers.
Network implementation and management.
Desktop Engineer/ Technical Analyst May 2007- October 2007
Company Name, IBM-NETSOL
Project :- IGA-IS
Roles & Responsibilities: Desktop Engineer/ Technical Analyst
A team of 8 members providing the following solutions to internal customers at IBM Silokhera
Hardening of OS
Root Cause Analysis and resolution
Providing Hardware support for desktop & laptops
Support during the implementation & expansion of the network.
Installation & troubleshooting of Network Printers.
Qualifications:
B.I.T from Sikkim Manipal university
10+2 from C.B.S.E
10th from C.B.S.E
Personal Details:
# Father Name : Mr. N.P Singh
# Mother Name : Mrs. Ushasingh
# Date of Birth : 12Aug 1981
# Marital Status : Married
# Permanent Address : Designarch E-Homes,
Flat No: A-403
HRA-8, Surajpur Site C Extn,
UPSIDC Site C, Near Sec-Zeta
Greater Noida, (UP), India.
Self-Assessment:
Good communication and inter personal skills.
Easy adaptability to new concepts and ideas.
Interests:
Exploring Internet.
Listening to music,
Adventure & Sports.
Gaurav Pratap Singh Sisodia
Certification: CWNA
Certified Wireless Network Admin
Skills
Wireless :-
Cisco WLC, Aruba, Cisco3850/Wireless capable Switches, Ruckus, Juniper, Motorola
Routing:-
EIGRP,RIPv1,
RIPv2,OSPF,BGP
Switching:-
VTP,STP,VLAN
Layer 3 Switching InterVLAN Routing,
HSRP, VRRP.
ETHERCHANEL
Operating System:
Server:- NT 4.0, windows 2000 server, windows 2003 server
Client:- win-98, Win-ME, XP, Vista
Contact this candidate