SABRINA M. GRANT

**** ******** ****, ***** ******, VA 22043

703-***-**** (C) ● ac15vc@r.postjobfree.com

Circuit Designer - Provisioner with experience in the telecommunications industry. Proficient in circuit provisioning, Telenet commands for Cisco and Juniper routers, SNM (Subnet manager) provisioning tool, F&E, MECCA, and TCOMS/EASR database provisioning tools . Depth of experience includes administration and supervisory duties such as documentation origination, processing, and filing. Past secret clearance with U.S Customs Treasury. Areas of expertise include:

Broadband Circuit Design Database

Telecommunications Support

Troubleshooting Database Outage

OSS Active Order Manager

Facility Preparation Coordination

Management Analysis

Material Control and Inventory

INET InQuiry /Forecast on OCN ports

Computer Proficiencies: WordPerfect, DataEase & DOS, Lotus 123, Harvard Graphics, Microsoft Word, Excel, Access, Unix, Filemaker Pro, Subnet Manager database, GNS databases, Actiview Order Manager, Enterprise Access Service Request, BGW Provisioning System, Inventory Client System, Telecom Billing Data Analyzer (BDA), Costpoint, People Soft, DTILB, Easr

PROFESSIONAL EXPERIENCE

Verizon Business 2017 to current

Project Manager/Decommision (DBD) Project Review circuits to be disconnected Review all entries in 4WM database and all other applicable databases Check requires database to review all notes and billing

Update required information pertaining to circuit

Send e-mail to appropriate contact person before disconnecting circuit

Process ASR’s for disconnects

Follow thru on all orders to completeion

Core180-Fairfax, VA. / Harris Caprock 2010 to 2017

Circuit Provisioner/ Database Administrator/Accounting 1 2010 Review TSR from Government

Contact customer to review orders for accuracy

Contact Government with any changes

Review orders submitted to vendor

Update OMS database with information pertaining to order

Follow-up with Vendors for progress on orders

Tracking all orders to completion

Contact customer on updates for orders

Close out orders once completed

Confirm vendor delivery with customer

Analyze all terrestrial invoices received in BDA by comparing all costs on invoices to internal systems

Identify and resolve discrepancies

File disputes and follow up to resolution as required

File disputes for overbillings

Dispute any charges that’s are invalid in BDA send follow-up e-mail to vendor

Resolve disputes within 3 billing cycles

Ensure all invoices are received and approved for payment on a timely basis

Identify invoice processing errors in BDA and submit tickets to resolve

Review Invoices from Vendor for payment

Update BDA database workflow for accuracy on charges

Submitt for approval for payment to Accounting

Receive invoices for payment enter data required into Costpoint

Print out voucher for payment

Make payments thru JP Morgan Bank system

VERIZON BUSINESS, Ashburn, VA 1996-2010

Facility Coordinator / Circuit Provisioner / Specialist Circuit Design

Generated facility plant order form and submitted Collocation request form to vendors.

Designed 25 to 30 circuits weekly and tracked availability process with local exchange carrier.

Provided circuit engineering and provisioning for the installation of data network.

Coordinated testing with field support and local access providers.

Provided circuit provisioning of 300 circuits weekly resulting in an increase in company

revenue.

Monitored and maintained equipment inventories for provisioning of service.

Added new Hubs and updated current information in database for all hub locations.

Ordered and tracked all circuits for internet access within a 24 hour turnaround per circuit.

Managed multiple projects and /or task orders involving all databases for generating circuit design orders.

Analyzed service orders to determine appropriate circuit design.

Provided various assistance and expertise to internal and external departments.

Produced weekly reports for management on backbone and entrance circuits.

Interacted with customers on site for proper circuit installations and facilities completion.

Trained as team lead new employees in provisioning circuits.

Served as team member for testing automating systems for provisioning.

SABRINA M. GRANT PAGE TWO

PROFESSIONAL EXPERIENCE (Continued)

COMPUTER SCIENCES CORPORATION, Herndon, VA 1985-1996

Associate Management Analyst / Site Prep Coordinator

Coordinated the purchase and installation of dedicated and emergency power equipment

supporting local and wide area Network Communications.

Prepared the documentation supporting equipment installation using WordPerfect and

DataEase.

Processed documentation and distribution of site implementation plans for Customer Site

and Government Personnel.

Verified work completion and validated invoices.

Other positions include Assistant Supervisor, Senior Assembler, Quality Control, and Senior Lab Technician/Assembler

EDUCATION

Diploma

George C. Marshall High School

Falls Church, VA

AWARDS

Ovation Awards 150 point

TRAINING / CERTIFICATIONS

Professional Paralegal Program Certification

Single Stack

Customer Networks Overview

LAN Switching

VOIP Technology Overview

Option 4 Automation for MLFR T1 Circuit Provisioning

Single Stack and VDDS

UPI

Introduction to eASR

Multi Frame Relay

PXT Mid Year Progress Review

IPV6 Basic

OCN IP Port

QOS

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