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Administrative Assistant Customer Service

Location:
Bakersfield, CA
Salary:
$50,000
Posted:
September 05, 2017

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Resume:

CRAIG NEVILLE

***** ********* *** ***********, ** 93306 Cell: 661-***-**** ac15n7@r.postjobfree.com Professional Summary

Results-focused management professional offering 20 years of solid and successful leadership experience. Transforms large or small size groups of employees into outstanding leaders who, after realizing their own potential, are motivated to fully utilize their creativity and abilities that are critical to a company’s bottom line, financial and operational success Work History

Owner / Operator / President, 11/2012 to 03/2016

La Vina Contracting Inc. – Delano, Tehachapi, Bakersfield, California I formed my own farm labor contracting business providing table grape cultivation services to several major growers in the Delano, Tehachapi, and Bakersfield areas. Oversaw and managed a payroll department responsible for an average of $24,000,000 in annual payroll. Designed, followed, and put into practice Good Manufacturing Practices, Procedures, and Policies. Worker’s safety and production were job one. Worked alongside and managed five to seven field supervisors on a daily basis whom were responsible for hundreds to thousands of employees each. Set in motion all business strategies and worked closely with each contracted grower. I managed workers within in-house packing facilities, such as cold storages.

Owner / President, 11/2009 to 10/2012

Henley’s Photography Inc. – Bakersfield, California I was the owner of the largest photography store in Bakersfield, CA. Worked closely with store managers on sales strategies, product purchasing, and brand placement. Put together lease agreements with other tenants to whom I would lease extra space to within the building. I sold the business in 2012. Henley’s is still in business today. Owner and General Partner, 04/2004 to 04/2012

Cal-Pacific Farm Management LP – Delano, California Worked as a licensed labor contractor overseeing nearly 25,000 employees. Maintained all aspects of contractual obligations through relationships with several table grape growers in the area. I oversaw all aspects of table grape cultivation. Designed and wrote our Illness, Injury and Protection Program (IIPP). I assisted with identifying machines with moving parts that required Lockout Tag Out procedures. I maintained, trained and would discipline workers who violated our Good Manufacturing Procedures, Practices and Procedures. Put into practice a progressive corrective program that would effectively remind the workers of the need to be alert and motivated to work. I would write in both Spanish and English training programs for workers safety and conduct personally the training sessions almost on a weekly basis or as needed. I managed a Human Resources Department and office staff who handled managerial assignments including several payroll clerks handling an in-house payroll system averaging up to

$48,000,000 annually. I held a valid Labor License with the State of California. I managed workers within in-house packing facilities.

Administrative Assistant, 05/2001 to 04/2004

T & R Bangi Agricultural Management, Inc – Delano, California Worked closely with a licensed labor contractor overseeing five payroll clerks, managing regulatory issues, both State and Federal. As an in house payroll service, I oversaw a roughly $47,000,000., annual payroll. I would handle all State and Federal tax payments and work closely with an independent accountant balancing such payments. I worked daily with the company’s supervisors and foremen overseeing roughly 27,000 workers. Handled sexual harassment issues, IIPP Policies, attended dozens of State and Federal law and Regulations courses. I managed workers within in-house packing facilities.

Administrative Assistant, 05/1995 to 04/2001

Kern County Fourth Supervisorial District – Bakersfield, California I worked alongside a locally elected politician. I oversaw a staff of four individuals. Managed all the supervisor’s schedule. Wrote press releases for outlying communities, and helped assist MR. Peterson build important relationships with community leaders and members of the general public. I assisted with policy decisions. I resolved constituent issues. My team worked alongside the Mayor and other elected officials and public service employees planning and troubleshooting future political and policy platforms. After serving two terms with him, I decided to enter the private sector

Food Service / Customer Service, 03/1986 to 12/1994 Caesars Italian Deli – Bakersfield, California

Worked in food preparation. Worked in customer relations handling complaints and special requests. Ensured that each customer was pleased with their experience. Assisted with offsite catering. Education

East Bakersfield High School – Bakersfield, California - High School Diploma: 1989 Bakersfield College – Bakersfield, California Associate of Arts: Spanish / Communications, 1994 President, LDSSA for two years (Bakersfield College) Attended Brigham Young University

Attended California State University Bakersfield

Public Service

* I served on the State of California’s Highway 46 “Be Aware Drive with Care” road safety program which included recommendations for road improvements (1998-99)

* I serve currently as a non for profit board member. I have been serving for over 4 years for “Legacy Behavioral and Adoption Services” here in Bakersfield.

Skills

Bilingual. I am fluent speaking, writing, and translating both Spanish and English.

Great listener with a desire to encourage and lift others around me

Enjoy establishing and maintaining professional relationships

Feel great satisfaction observing others, after taking my advice and then realizing its value after putting into practice

Extremely aware of my surroundings

Looking for, and intrigued by new challenges and difficulties to confront and overcome

Always looking for new ideas and methods to expand my skill-set

Superb attention to detail when planning activities or events and using acute and clear communication skills

. Fast Learner and observer of my environment and understanding what motivates staff I oversee



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