Paulette Jackson

***** ***** **** ****

Colonial Heights, VA 23834

Phone: 804-***-**** cell

Objectives

To expand my knowledge and work experience.

Education:

VA State University – 1966 – 1967

Secretarial Science

John Tyler Community College – 1967 – 1968

Secretarial Science

John Tyler community College – 1972 – 1973

Mental Health Tech

VCU – 1997 – 1998

ICD-9 and CPT Coding Education

Bryant and Stratton – 2003 – 2004

Medical Terminology and Anatomy

Work Experience:

1968 – 1970

L. Homer Furniture Store

14 Halifax Street

Petersburg, VA 23803

Duties:

Book Keeper

Responsibilities included:

Keeping track of sales, inventory and profits

1985 – 1986

Dr. Norris Johnson

River Road

Ettrick, VA

Duties:

Office Manage, Supervisor of Three (3) employees

Responsible for billing patients and third party payers

1986 1988

Dr. Phillip Duncan

13034 River Bend Road

Chester, Virginia

Duties:

Billing Specialist

Responsible for billing patient and third party payers

1989 1997

District 19

Hopewell Branch

Hopewell, Virginia

Duties:

Secretary

Responsible for scheduling patient appointments

Ordering patient medication

Answering Phones

Keeping totals from receiving spending of petty cash

2006 to 2007

John Randolph Medical Center

Hopewell, Virginia

Duties:

Responsible for registration of patients in a timely and accurate manner.

Collecting of payments for services rendered.

Completing of paperwork for hospital admissions.

1997 1999

CJW Chippenham Medical Center Chippenham Campus

7101 Jahnke Road

Richmond, Virginia 23225

Duties:

Secretary, answering of phones and directing calls to appropriate personnel in the dept.

Use of Meditech to retrieve patient information.

Pulled incomplete records for Physician’s at their request.

Separated and delivered mail to appropriate personnel with in the dept.

1999 to 2008

Duties:

Outpatient Coder Abstractor I

Use of 3M, Meditech, Host, On-base, E-Web

To appropriately retrieve information to correctly and accurately assign

The appropriate ICD-9 and CPT codes to be submitted for billing.

Work with different departments to obtain corrected orders and information for processing to

Be coded.

Make phone calls to get further information also need for coding.

Work the old accounts list

2008 to present:

Emergency Record’s Audit Clerk

Duties:

Collect ER’s on daily basis to assure all are present.

Review for missing documentation (ex. Diagnosis, procedure’s etc

Return any ER records to physician’s for correction of missing documentation.

Review charges for accuracy. Make any corrections necessary. Either by removing or adding charges.

Return Charge slips to ER Supervisor for data entry by clerical staff and any ER record that has been charged a level of care incorrectly for correction.

Computer Skills

Meditech, 3M

Onbase, Host

E-Web, Fax machines

Copiers

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