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Prameela Devi Lella

Summary

Over 12+ years of diverse experience in Information Technology with emphasis on Quality Assurance.

Experience in telecom, banking, pharmaceutical, retail and insurance domains.

Experienced in Leading QA Teams, writing Test plans, designing manual Test cases and Test scripts, reports, etc. to support quality deliverables.

Expertise in manual and automation testing of web based Mainframes and windows applications.

Involved in understanding the process of any particular application preparing test plans, preparing test cases.

Excellent knowledge of Software development life cycle (SDLC) and Software test life cycle (STLC).

Well experienced with different software engineering methodologies like V-Model, Agile, Iterative and Waterfall methodologies.

Experience in various phases of SDLC such as Requirements and Analysis, Design, Development and Testing.

Testing Experience in creating and developing strategic Test plans, Test Cases and generating test reports for both Manual and Automated tests.

Well experienced in manual and automated testing. Experienced in using automated test tools WinRunner, QuickTest Pro (QTP).

Experienced in doing backend testing and validating XML, HTML, and CSS data.

Proven Technical Writing/Documentation (high level and detailed requirements) skills.

Proficient at GUI, Functional, Integration, Regression, Database, Stress and Load, System testing on different configurations product & web based applications and defining the tests required to verify applications based on complicated business logic.

Good experience in SQL.

Good Experience in IBM I series.

Direct clear communicator and efficient team player.

Experience in developing pseudo test data for all the test scenarios and test cases using Microsoft tools such as MS Excel and MS Access.

Submitted testing reports for Bug-reporting and Bug-tracking using the test management tool - Test Director, Quality center, HP ALM and Test central.

Experienced in using UNIX commands.

Expertise in using Configuration Management tools like Clear Case, Clear Quest.

Education:

Bachelor of Technology (Information Technology) from University of Madras, India in 2003

Technical Skills:

Mercury Interactive Tools: Win Runner 6.0, QTP 9.0/8.2,

Rational Tools: Rational Manual Tester, Rational Test Manager

QA Tools: Quality Center 9.0/10.0, Test Director, HP ALM

Packages: Microsoft office tools

Operating Systems: DOS, Windows NT/2000/XP, UNIX

Languages: Java, J2EE, EJB, C, VB6.0,.NET

Databases: SQL server,DB2

Configuration Management tools: Clear Quest, Clear Case

IBM Tools: I series AS400

Professional Experience

Stock Building Supply, Raleigh, NC Jun 2016 – Present

QA Lead/Senior Test Analyst

Responsible for developing and executing test cases based on the requirements and also responsible for creating and updating user-defined functions to meet the current business requirements.

Handle On-shore and off-shore QA teams to perform System and Functional Testing for each business area involved in the project.

Was the main point of contact for the Test team and was involved in coordinating with business partners, developers, testers and all the other stakeholders.

Tested point of sale application (POS) for web based and mainframes application called Trend.

Involved in sanity, functional, integration and regression testing.

Wrote test conditions, test scripting in QC/ HP ALM.

Involved in the performance testing using HP Load Runner.

Managed the defect tracking, prioritization throughout the testing phase and escalated any risks or issues to the leadership team on a timely basis, using QC/HP ALM and coordinated with project team for defects resolution.

Reviewed Technical design documents, BRD and setup documents discussed with BA and helped in defining user stories and acceptance criteria.

Followed agile process.

Driving Daily Status calls within Team for Project updates and QA Execution status.

Check the status of each assigned task daily and resolve any issues faced by the team members with their tasks.

Provide daily metrics and weekly status reports to management on the progress of test execution and highlight any potential issues or risks.

Performed database verification and validation using SQL Queries for various test cases in Quality Center.

Participated in bug triage calls to troubleshoot complex failures.

Reported defects in Monster and followed bug life cycle.

Report and track bugs using Test management tool using HP ALM.

Involved in testing and closely worked with operations and Release teams to resolve the production issues.

Designed test data using to test the application with positive and negative inputs.

Environment: Java, Trend, POS, ecommerce, web application, Mainframes, HP ALM/QC

MetLife, Cary, NC Sep 2013 –May 2016

Interface Lead/ Senior Test Analyst

Reviewed Technical design documents, BRD and setup documents discussed with BA and helped in defining user stories and acceptance criteria.

As a lead, handled a team of 5-8 Members.

Co-ordinate with the team on daily basis, planning day to day tasks and executing as per the plan.

Managing the offshore teams in delivering defect free application to our client.

Extensive hands on Web Application testing using Agile.

Managing program level projects to see that all the applications involved deliver & provide QA sign off in time without missing any deliverables.

Manage resource allocation, provide estimations & justification to the client for the projects, resource forecasting and planning for all the current and future projects.

Technically up to date with the application knowledge to support testing activities needing attention at the onshore hours to be able to reduce the gap between onshore/offshore time gap.

Host Daily Scrum meetings with interface leads and partners to track progress and identify any potential risks/issues.

Working with Product owner to provide inputs on Product Backlog Facilitated Release Planning, Sprint Planning, and Retrospective meetings.

Participate in the Kick off/requirements meetings with all the stake holders and getting all the required information to the team.

Organize business calls, touch up calls, status calls with the AD (Vitech and MetLife)/Business/UAT to resolve any issues, update project status with the management on daily and weekly basis.

Provide daily metrics and status reports to senior management on the progress of test execution and highlight any potential issues or risks.

Follow up with IT on code delivery, critical defects and downtime.

Attend scope sessions with IT & Business and provide inputs on behalf of testing team.

Review and provide feedback on Test Deliverables.

Lead meetings in determining estimates and schedules and created LOE in fast paced environment.

Followed Agile scrum process and conducted daily scrum calls to increase quality of deliverables.

Check the status of each assigned task daily and resolve any issues faced by the team members with their tasks.

Co-ordinate daily checkpoints with onshore and offshore testers.

Provide daily metrics and weekly status reports to management on the progress of test execution and highlight any potential issues or risks

Host Daily Scrum meetings with interface leads and partners to track progress and identify any potential risks/issues.

Tested IVR applications to ensure the service is bug free.

Executed test cases for Interactive Voice Response system by making calls and comparing the results with other applications.

Responsible for developing and executing Test Plans, test cases and scripts based on the requirements and also responsible for creating and updating user-defined functions to meet the current business requirements.

Involved in sanity, functional, integration and regression testing's.

Tested several external interfaces which include batch runs.

Validated XML commands for web service testing using SOAP UI.

Written extensive SQL Queries to perform Database testing and validated UI.

Participated in bug triage calls to troubleshoot complex failures.

Reported defects on Quality Center, HP ALM and followed bug life cycle.

Involved in testing multiple interfaces and regression testing to ensure the bug free product deliverables.

Developed test cases in Excel and uploaded to Quality Center/HP ALM.

Involved in testing and closely worked with operations and Release teams to resolve the production issues.

Designed test data using to test the application with positive and negative inputs.

Environment: .Net, Java, SQL Server, Quality Center, HP ALM, IVR, Metcare, ACH, Wire Web services, Soap UI, XML

Wal-Mart, Bentonville, AR Jun 2012 – Aug 2013

Team Lead

As a team lead, Co-ordinate with the offshore team on daily, planning day to day tasks and executing as per the plan.

Lead meetings in determining estimates and schedules and created LOE in fast paced environment.

Lead the team in regression testing.

Responsible for developing and executing Test Plans, test cases and scripts based on the requirements and also responsible for creating and updating user-defined functions to meet the current business requirements.

Experienced in Unit Testing, Integration Testing, System Testing, Performance Testing, Regression Testing, IT and UAT Testing.

Maintained testing standards and procedures while executing the testing efforts.

Followed Agile scrum process and conducted daily scrum calls to increase quality of deliverables.

Discussed and presented user stories with product owner, business analyst and development team and helped in defining acceptance criteria.

Participated in bug triage calls to troubleshoot complex failures.

Written several SQL queries for validating Reports.

Reported defects on Quality Center, HP ALM and followed bug life cycle.

Tested point of sale (POS) application.

Have tested reconcile and incremental ETL loads for the project which involves flat files and batches.

Data Quality issues / problems that include completeness, conformity, consistency, accuracy, duplicates and integrity.

Validated Adhoc Reports and Standard Reports built from OBIEE.

Developed test cases in Excel and uploaded to Quality Center.

Involved in testing reports and closely worked with operations and Release teams to resolve the production issues.

Designed test data using to test the application with positive and negative inputs.

Created weekly status reports, daily status reports.

Environment: .Net, SQL Server, Quality Center, HP ALM, ETL,Data Stage, POS

Bank of America, Agoura Hills, CA Feb 2011 – May 2012

Senior Quality Analyst

Involved in testing various applications in mortgage lending and foreclosure industry.

Involved in writing the test scripts and executing them.

Involved in System, Sanity, integration, Functional and Regression testing of web, windows and mainframes based applications.

Involved in writing test plan and test cases to approach document and involved in regression testing.

Involved in testing multiple interfaces which include batch runs validated XML commands for web services testing using SOAP UI.

Written test conditions, test scripting in QC/ HP ALM.

Maintained testing standards and procedures while executing the testing efforts.

Lead meetings in determining estimates and schedules and created LOE in fast paced environment.

Participated in bug triage calls to troubleshoot complex failures.

Involved in testing the applications for iSeries AS400.

For AS400, verified the terminal connection was pointing to correct test environment prior to logging in. Verified the correct libraries were loaded (edtlibl) and had the correct access level to the application menu levels (visual confirmation).

Executed the application by calling it "call doc400c" and engaged in various activities from submitting requests for documents from 3rd party vendors which would be then batched and send via a nightly ftp request to them for processing it.

Submitted jobs in AS400 to run the nightly batch manually in the test environment (sbmjob) and then also check for messages waiting for user input / confirmed errors at same location prior to continuing on with the job to completion.

Configured the printer connection from AS400, prior to sending print jobs then verified printouts which went to the OUTQ, and manually pushed any pending jobs.

For extrapolating data from the database for accounts and such, they utilized STRSQL to get into SQL mode to retrieve data or else they used DBU to look at a particular file.

Present all the test reports and bugs in Quality Center.

Raise Change Request (CR) for all the bugs

Provided a testing for Test RCA ( Root Cause Analysis)

Generate detailed test status reports.

Validated XML commands for the browser pages.

Involved in regular project review meetings & Testing Status Meetings and sending Test Report to Project Manager and Project Team.

Environment: .Net, IBM I series, SQL Server, IBM WebSphere application server, DB Visualizer, Quality Center, PHP, Java, MySQL, AS400, Main frames

Motorola Inc., San Diego, CA Mar 2009 – Jan 2011

Senior Software Test Engineer

Involved in writing test cases and preparing the test scripts for the system test cases for automating r2.2.1 and r2.2.2 version of WAP Browser software.

Involved in System testing and sanity testing for the daily builds and the point builds for almost all models of Motorola phones.

REGRESSION testing and RANDOM testing on Motorola WAP phone, resulting in finding out of the major BUGS that crashed the phones.

Writing the test scripts for the system test cases for r2.2.1 and r2.2.2 version software for automation.

Created test plan and test cases to approach document.

Present all the test reports and bugs in Quality Center.

Executed the manual and automated test scripts in maintained the STLC (Software Testing Life Cycle) phases in QC/HP ALM and QTP.

Raise Change Request (CR) for all the bugs in a web based tool (DDTS) Defect Description and Tracking System.

Developed the software for generating the WCSL script.

Stress and sanity testing the WAP Browser with the Automation Tool Moto runner.

Generate detailed test status reports.

Participated in Defect Triage calls.

Provided a testing for Test RCA ( Root Cause Analysis)

Validating WML commands for the browser pages.

Involved in regular project review meetings & Testing Status Meetings and sending Test Report to Project Manager and Project Team.

Environment: Windows2K, HTML, WCSL, RadioComm, RSDLite, Eclipse, Clear Quest, Moto runner, Moto SEEM P2K, UNIX.

Mylan Pharmaceuticals Inc., Morgantown, WV Mar 2008 – Feb 2009

QA Analyst

Attended regular project review meetings & Testing Status Meetings and sending Test Report to Project Manager and Project Team

Analyze the user requirements by interacting with system architect, developers, Business Analyst and Client.

Estimation of new Test requirements and efforts

Preparation of Test Management Reports and expertise in preparation of Regression Plan and Regression Summary Report

Analyze Functional Requirement and Business Requirement Documents to get a better understanding of the system on both functional and business perspectives.

Involve in writing and implementing the Test plan, Test cases, Test Procedures, Test sets using Use cases and requirement specification document.

Used Mercury Quality Center for improving quality and reliability of the application.

Automated the test scripts using Mercury QTP for the Web portion of this application.

Parameterized various links in the application for Functional, Integration, Regression testing.

Created Test data for testing in test environment.

Reviewing Test Cases and preparation of Review Report based on HLD and LLD

Post and close Bugs for each phase into Defect tracking system.

Participate in Walk through and Defect report meetings periodically with client.

Prepare Test metrics and send the same to client

Generate detailed test status reports.

System testing and Sanity testing for the daily builds and the point builds.

Involved in writing test plan and test cases to approach document .Using Rational manual tester and Execute the test results and mapped the test scripts to the corresponding test cases in Test

Manager to do the test coverage.

Report all the test report and bugs in Quality center.

Environment: Visual Basic 2008, SQL 8.0, rational manual tester, Rational Functional Tester, Quality Center.

Verizon Wireless, Irving, TX Sep 2006 – Feb 2008

QA Analyst

Attended in regular project review meetings & Testing Status Meetings and sending Test Report to Project Manager and Project Team

Analyze the user requirements by interacting with system architect, developers, Business Analyst and Client.

Estimation of new Test requirements and efforts

Preparation of Test Management Reports and expertise in preparation of Regression Plan and Regression Summary Report

Analyze Functional Requirement and Business Requirement Documents to get a better understanding of the system on both functional and business perspectives.

Wrote and implemented the Test plan, Test cases, Test Procedures, Test sets using Use cases and requirement specification document.

Reviewing Test Cases and preparation of Review Report based on HLD and LLD

Post and close Bugs for each phase into Defect tracking system.

Participate in Walk through and Defect report meetings periodically with client.

Prepare Test metrics and send the same to client

Generate detailed test status reports.

Created test plan and test cases to approach document.

Report all the test report and bugs in web based test central.

Environment: JSP, Servlets, Web Server and Oracle 8.i on Windows NT & 2000.

TTK Health Service/Satyam Computers Services ltd, India Dec 2005 – Aug 2006

Software Tester

Experienced in Manual Testing, Functional testing, Regression and automated testing of the application using Mercury Interactive Test Suite.

Responsible for Smoke testing each build and a detailed testing in the Test environment and Pre-Production environments and certifying the Production deployment.

Involved in writing and implementing the Test plan, Test Cases, Test Procedures, Test Sets using design document and functional specs.

Used Test Director for requirement management, planning, execution, defects tracking and reporting.

Logged, maintained & tracked defects, assigned type & severity levels, regressed scripts to assign status to defects, configure Test Director to auto-notify developers.

Automated the test cases using Win Runner, mapped the automated scripts to the corresponding test cases in Test Director to do the test coverage.

Designed and created all test plans, test specifications and test cases for the QA department.

Experienced in using SQL Commands.

Check the data flow through the front and backend and extensively used SQL queries to extract the data from the database.

Developed pseudo test data for all the test scenarios and test cases.

Reviewing functional design specifications, developing test strategies and specification as well as test plan and reports.

Participate in project meetings to understand business requirements.

Participate in Walk through and Defect report meetings periodically with client.

Tested huge number of test cases for all phases

Generated detailed test status reports, performance/capacity reports and graphical charts for higher management.

Regression testing after fixes has been applied.

Environment: Windows, JAVA, J2EE, EJB, JSP, MS-SQL, Win runner, Test Director.

Spout/ Satyam Computers Services ltd, India Aug 2005 – Nov 2005

QA Analyst

Experienced in Manual Testing, Functional Testing, and Regression Testing.

Responsible for Smoke testing each build and a detailed testing in the Test environment and Pre-Production environments and certifying the Production deployment.

Involved in writing and implementing the Test Plan, Test Cases, Test Procedures, Test Sets using design document and functional specs.

Used Test Director for requirement management, planning, execution, defects tracking and reporting.

Logged, maintained & tracked defects, assigned type & severity levels, regressed scripts to assign status to defects, configure Test Director to auto-notify developers.

Designed and created all test plans, test specifications and test cases for the QA department.

Experienced in using SQL Commands.

Check the data flow through the front and backend and extensively used SQL queries to extract the data from the database.

Environment: Windows2000, J2ME, Nokia emulator, Test Director, SQL.

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