Administrative Assistant with Executive Level Support Experience

Nicole Williams

**** ***** ******, ******, ** ***33 / *********@*****.*** / 779-***-****

EDUCATION

Robert Morris College, Orland Park, IL, December 2005

Associates of Applied Science, Paralegal, 2005 Honors

Robert Morris President’s Honor’s List, Fall 2005

Certificate Acknowledgement of 4.0 GPA, Fall 2005

EXPERIENCE

Hormel Foods, (Sales Office) Naperville, IL November 2016 - Current

Administrative Assistant to the Director

•Responsible for reconciling issued PCard credit account along with a dozen Manager’s accounts via accounting software and assigning expenses to the appropriate personnel in their respective departments.

•Entering Payroll for said Managers weekly while tabulating Vacation, Personal and Sick time used with accuracy.

•Assisting in IT duties regarding the telephone and conferencing systems as well as acting as interoffice Human Resources responsible contact for certain issues.

•Precisely generating both weekly and monthly statistical reports from data provided from Sales Managers for the Director’s review, aiding in the ability to analyze retail products popularity and consumer demand comparison.

•Acting as responsible person overseeing the assigning of company vehicle fleet to Sales Representative ensuring all extremely important related documentation is accurate before forwarding to out of State Corporate office.

•Administrator of courier delivery service accounts having responsibilities for shipping confidential documents and product samples, some perishable, in the most timely, yet, cost efficient manner.

•Working directly with building management to help resolve issues within the suite such as needed aesthetic retouches, temperature comfort, parking enforcement and security matters.

•Assigned as Coordinator of annual Planning Meeting taking charge of locating and contracting the hotel venue for conference room usage and negotiated guest-room rates for meeting attendees.

•Decided all catering options for 3-day meeting as well as evening recreational activities.

•Coordinated car rentals and transportation services for over 25 attendees traveling from various parts of the Country.

The Heico Companies, Warrenville, IL October 2012-April 2016

Administrative Assistant

•Served as interim Executive Assistant to the Executive Vice President of Human Resources which entailed making airline and hotel reservations utilizing Concur Solutions. Also attended to various complexed requests and an array of assignments with diligence and professionalism.

•Placed in a key role in the relocation of the business office by overseeing the recording and inventorying of highly sensitive payroll and human resource documents. Real estate transactions and tax related files were also organized and entered onto Excel Spreadsheets. The forwarding of nearly 100 boxes to an off-site document storage facility followed.

•Frequently handled key tasks confidential in nature as assigned by the Director of Tax, VP & Assistant General Counsel and from the Executive Assistant to the CEO with great attention to detail and high levels of execution.

•Assisted Accounts Payable with billing by examining vendor invoices for accuracy and approving for payment with signature.

•Supported the Legal Department with invoicing global clients through Serengeti Software Tracker on a weekly basis.

•Maintained metered postage funds as the Administrator and ensuring supplies and unit additives were readily available for staff.

•Responsible for ordering office, kitchen and cleaning supplies as well as communicating exterior and interior building issues with Maintenance and Housekeeping personnel.

•Participated in meetings with various vendors to ensure products required to maintain the office were provided at the cost negotiated and delivered in the manner contracted.

•Answered multi-line ShoreTel telephone system and directed callers appropriately.

•Placed catering orders with local vendors and ensuring accuracy by communicating information with the event coordinator.

•In charge of inter-office petty cash and accepting personal checks for use of United States postage and for UPS and FedEx services.

•Responsible for shipping packages and documents by UPS and FedEx to domestic and international locations such as Canada, India and China.

Pella Windows & Doors, Oakbrook Terrace, IL April 2011-October 2011

Inside Sales, Contract/Paige Personnel

•Responsible for opening and setting up the store in the mornings and locking and securing at the close of the business day.

•Greeted customers shopping for premium windows and doors for residences or office buildings. Demonstrated the differences in wood, fiberglass and steel insulation options with exhibiting supreme levels of product knowledge.

•Set appointments for a Sales Representative to visit the customer's home or business for product measuring and pricing.

•Accepted personal checks from customers and presented to their Sales Representative or would take to the bank lockbox.

Carrier Corporation, Elmhurst, IL April 2009-August 2010

Service Coordinator, Contract/Manpower

•Entered weekly payroll for HVAC Technicians. Tracked vacation time and personal time taken.

•Opened air conditioning unit repair orders for any of 50 different companies and businesses serviced.

•Composed annual service contract renewal letters with Terms and cost for returning customers and initiated contract letters for new customers for signature solidification.

•Entered sales margin data onto an Excel database after billing of completed work orders.

Black and Veatch, Burr Ridge, IL August 2008-October 2008

Office Assistant, Contract/Paige Personnel

•Assisted the office manager in a Real Estate / Law office with a temporary project of converting paper letters into PDF files.

•Maintained a status of 110-130 letter conversions a day.

•Verified receipt of certified mailings and entered article number onto an excel spreadsheet.

•Sorted and filed postal service returned green signature cards.

•Used Quickbase for data entry and lease abstraction.

•Arranged travel itinerary and conference calls for the Regional Manager by WebEx.

APPLICATIONS & SKILLS:

Extensive experience with Microsoft Office (Including Excel and PowerPoint), Lotus Notes, QuickBase, AS400, JD-Edwards, WebEx, Concur, Westlaw, LexisNexis, LEAN, Travel Arrangements, Serengeti Tracker, Outlook

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