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Data Entry Customer Service

Location:
Salem, WI, 53168
Salary:
$16.00/hr
Posted:
September 04, 2017

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Resume:

Geraldine Myers

***** **** ** *** ***

Salem, WI 5318

262-***-**** – ac15fl@r.postjobfree.com

PROFESSIONAL SUMMARY

Expertise – management of staff/office/document storage/shipping-receiving/data-order entry/facilities- security/switchboard-reception/coordination of services to company’s locations /

Direct responsibility for department’s capital & expense budgets-planning-operating-purchasing/space planning/contract negotiations/policies-procedures development & implementation/sign programs

Other personal experience - client-government billing/reception/physician’s assistant/patient scheduling-insurance verification/switchboard-reception/data entry/election worker

Developed productive relationships with colleagues, customers, vendors and staff at all levels

Committed to continuous improvements, workforce diversity and team building philosophies

PROFESSIONAL EXPERIENCE

2016-2017 Guest Services Agent – Switchboard/Reception/Assisting guests with numerous issues/

Vail Resorts/Wilmot Mountain Assisted Office Manager and Auditor with various projects.

11931 Fox River Rd Major Accomplishment - Received award for providing EPIC customer service; developed

Wilmot, WI 53192 a Lost and Found program.

262-***-****

2015-2016 Contractor – assigned to Pepsi Beverages Co, 1475 E. Woodfield Rd., Schaumburg, IL

Aerotek Responsibilities: processing customer’s state sales tax certificates – scanning/

955 National Parkway responding to customers & Pepsi location’s emails/analyze-audit-perform corrections

Schaumburg, IL 60173 to state tax certifications/data entry into 3 automated systems/special projects/filing.

847-***-**** Major Accomplishment - Project completed 2 weeks ahead of deadline schedule.

2011-Current Election Worker – assist Chief Election Officer/perform a variety of Election Worker duties.

Village of Salem Lakes Major Accomplishment - Committee Member (volunteer) for town’s Pumpkin Daze

9814 Antioch Rd. annual fall festival.

Salem, WI 53168

262-***-****

2011- 2017 Office/DR Assistant - on call assistant to perform reception/patient scheduling/establish

Koehler Chiropractic patient’s files/data entry of billing information/verified patient’s insurance coverage/

601 S Rte 59 physician’s assistant treating patients/filing.

Ingleside, IL 60041 Major Accomplishment – assisted Doctor in setting up his new office until permanent

847-***-**** staff member was hired. Continued as back up to permanent staff member.

1992-2010 Positions held – 2000-2010 (Corporate Office Manager) 1992-2000 (Office Services

PepsiAmericas, Inc. Manager, since inception of position) – Department provided service to over 500

1475 E Woodfield Rd. Corporate staff-consultants-visitors and 148 PepsiAmericas locations. Prepared annual

Suite 1300 capital & expense budgets/procured office furniture-equipment-supplies & vendor Schaumburg, IL 60173 services/reviewed & approved payment for goods & services/managed: space planning of 847-***-**** 145,000 sq. ft.: facilities operations-copy center-mail center & delivery services- switchboard reception-on & off site record retention-rent payments & leases-vending & porter services-fleet vehicle maintenance for management staff.

Additional expertise: contract negotiations/policy and procedure development/

statistical data gathering, analysis & reporting/forms purchasing & inventory control for 85 locations/voice telecommunications.

Major Accomplishments – team member for: relocating the Corporate Data Center/implementing PepsiAmericas Sign Program for 185 locations/transitioning copier vendors twice for corporate office & many locations. Developed & implemented: on & offsite document storage-retrieval program for 70,000 document storage boxes/daily overnight mail service between the corporate office and 85 locations. Implemented: shared purchasing services with PepsiCo/shared services conversion to FEDEX.

COMPUTER EXPERIENCE EDUCATION

Microsoft Office – Word, Excel, Brandon Valley High School, Brandon SD

Power Point, Outlook PepsiAmericas, Inc. – numerous management training classes

Kronos Payroll System Mail Com – Mail Management Certifications

Cognos Numerous software/data base training classes

Chiro 8000 Florida Technical University, Winter Park FL – Leadership Program

Main Township East Des Plaines, IL – Medical Terminology



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