Tiffany S tewart

● **** L ebanon A ve A pt * *, B elleville, I L 6 2221

● Cell: 6-18-960-****

● T ac158e@r.postjobfree.com

● Quick l earner

● Exceptional c ommunication s kills

● Strong I nterpersonal S kills

● Superb C ustomer S ervice

● D edicated T eam P layer

● Strong P roblem S olver

● Great M ulti T asker

● Professional P hone E tiquette

● Communication S kills

● Meticulous A ttention T o D etail

● Data E ntry

● Working F ront D esk

● Clean R eception A rea

● Greeting V isitors

● Time M anagement

● Dealing w ith P ublic

Work H istory

Unit S ecretary/Birth C ertificate C lerk, 0 9/2008 t o 0 4/2017 Memorial B JC H ospital – B elleville I llinois

● Handled i ncoming a nd o utgoing c orrespondence, i ncluding m ail, e mail a nd f axes.

● Answered a h igh v olume o f p hone c alls a nd e mail i nquiries.

● Filed p aperwork a nd o rganized c omputer-based i nformation.

● Arranged a nd a ssisted w ith h ospital a dmissions.

● Entered o rders i nto t he E MR s ystem e fficiently a nd w ithout e rrors.

● Prepared p atient c harts, p re-admissions a nd c onsent f orms a s n ecessary.

● Recorded a nd f iled p atient d ata a nd m edical r ecords.

● Strictly f ollowed a ll f ederal a nd s tate g uidelines f or r elease o f i nformation.

● Assisted i n t he m aintenance o f m edical c harts a nd/or e lectronic m edical r ecord ( filing, O p R eports, t est results, h ome c are f orms).

● Prepared p atient r ooms p rior t o t heir a rrival.

● Collected u rine a nd f ecal s amples.

● Demonstrated a bility t o l ead a nd m otivate o utstanding h ealthcare t eams.

● Directed p atient f low d uring p ractice h ours, m inimizing p atient w ait t ime.

● Adeptly m anaged a m ulti-line p hone s ystem a nd p leasantly g reeted a ll p atients.

● Reviewing a ll i ncoming d ocuments f or p atient i dentification a nd f ee b ased r eports t o a id i n t imely i nput o f s canned documents a nd a ssures c ompliant w ith d ocumentation r equirements i ncluding c omplete s ignatures. 1

● Conducts q uality a ssurance o f s canned d ocuments f or r eadability, c larity a nd p osition. S cans m edical d ocumentation i nto the p atient h ealth r ecord.

● Inputs p rogress n otes a nd i ndexes d ocumentation a ccording t o m edical s pecialty.

● Arranges r ecords f or s torage, s cheduled d isposition, a nd r etrieval.

● Assist w ith r ecord r etrieval f or r ecord r etirement a nd p reparation f or s hipment a nd a ssists w ith r ecord m anagement program.Scans m edical d ocumentation i nto t he p atient h ealth r ecord.

● Reviewing a ll i ncoming d ocuments f or p atient i dentification a nd f ee b ased r eports t o a id i n t imely i nput o f s canned documents a nd a ssures c ompliant w ith d ocumentation r equirements i ncluding c omplete s ignatures.

● C onducts q uality a ssurance o f s canned d ocuments f or r eadability, c larity a nd p osition.

● I A rranges r ecords f or s torage, s cheduled d isposition, a nd r etrieval.

● Assists w ith r ecord r etrieval f or r ecord r etirement a nd p reparation f or s hipment a nd a ssists w ith r ecord m anagement program.

● P hotocopies r ecords f or R elease o f I nformation a s r equested Physical T herapy T ech/Aide, 0 6/2007 t o 0 1/2008 RehabCare T herapy M issouri V eterans H ome

● Assisted p atients w ith p hysical m ovements t o h elp r estore f unction a nd l essen p ain a nd d isability.

● Managed a h igh-volume c aseload a nd o rganized t he d aily s chedules o f p hysical t herapist & p ts.

● Transport p atients/residents t o a nd f rom t he t herapy g ym t o t heir a ssigned u nit. T ransporting u sing wheelchairs, g ait b elts, b eds, g urneys, w alkers, c anes, a nd a ny o ther f orm o f a mbulatory a ssistive device

● Completed a nd s ubmitted c linical d ocumentation i n a ccordance w ith a gency g uidelines.

● Assisted p atients w ith b athing, o ral h ygiene, g rooming, f eeding a nd e limination.

● Support d uties f or d iagnostic a nd t echnical t reatment p rocedures, s uch a s s etting u p a nd o perating special m edical e quipment a nd a pparatus.

● Assisted p atients w ith b athing, o ral h ygiene, g rooming, f eeding a nd e limination.

● Support d uties f or d iagnostic a nd t echnical t reatment p rocedures, s uch a s s etting u p a nd o perating special m edical e quipment a nd a pparatus.

● Maintained a c lean, h ealthy a nd s afe e nvironment.

● Positioned r esidents f or c omfort a nd t o p revent s kin p ressure p roblems.

● Performed c lerical d uties, s uch a s w ord p rocessing, d ata e ntry, a nswering p hones a nd f iling.

● Facilitated g ames a nd o ther a ctivities t o e ngage c lients.

● Assisted w ith p atient t ransfer a nd a mbulation.

● Helped p atients m ove i n a nd o ut o f b eds, b aths, w heelchairs a nd a utomobiles.

● Maintained a c lean, h ealthy a nd s afe e nvironment. 2

Claims P rocessor, 1 0/2005 t o 0 9/2006

Dental N etwork o f A merica, L LC – B elleville, I L

● Reviewed a nd a nalyzed s uspicious a nd p otentially f raudulent i nsurance c laims.

● Reduced l oss r atios t hrough f air a nd p rompt p rocessing o f c laims.

● Identified a nd c ollected e vidence a nd d etermined i ts v alue t o a s pecific c laim.

● Reviewed i nspections a nd c oordinated a ll i nsurance c laim a udits.

● Met d eadlines a s t eamlead q uoted t o a ttain a nd m ore. Pharmacy T echnician, 0 1/2004 t o 0 9/2004

Walgreens P harmacy – O 'Fallon, I llinois, U nited S tates

● Properly f illed a nd d ispense p rescriptions d aily.

● Directly s upervised u nder s upervision o f a l icensed P harmacist.

● Communicated d irectly w ith d octors' o ffices v ia t elephone, f ax a nd e mail.

● Effectively r esolved i nsurance r ejections a nd o ther b illing i ssues.

● Dispensed a nd d elivered p atient m edications t o p atients t hroughout t he p harmacy/store.

● Efficiently a nswered m ulti-line p hone a nd p rocessed h igh v olume o f o rder r equests f rom n urses, doctors a nd p harmacists.

● Accurately p ulled m edications f rom t he s helves f or P yxis r eplenishment.

● Conducted r outine i nspections o f m edication s torage l ocations.

● Verified p atient d ata a nd b illing i nformation.

● Answered p roduct q uestions w ith u p-to-date k nowledge o f s ales a nd s tore p romotions.

● Earned m anagement t rust b y s erving a s k ey h older, r esponsibly o pening a nd c losing s tore.

● Greeted c ustomers e ntering t he s tore t o a scertain w hat e ach c ustomer w anted o r n eeded.

● Greeted c ustomers e ntering t he s tore t o a scertain w hat e ach c ustomer w anted o r n eeded. Education

Lincoln S r H igh S chool - E ast S t L ouis, I L1992 B its a nd B ytes C omputer S chool - Belleville, 1 995

SIU-Edwardsville E dwardsville, I l UPS C laims A uditor T raining 1 999

Contact this candidate