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Customer Service Supply Chain

Location:
Atlanta, GA
Posted:
September 05, 2017

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Resume:

...Continued...

JOEL RAGBEER

**** **** *** ***** **, Apt. 4202, Atlanta, GA 30331 ac1585@r.postjobfree.com 908-***-**** SUMMARY OF SKILLS AND QUALIFICATIONS

Experienced in accounting and financial management including extensive knowledge in account receivable and account payable.

Efficient Business Manager who effectively completes projects on time and within budgets. Skilled at compensating for unforeseen deadline obstacles.

Seasoned General Contractor versed in supervision, innate ability to lead diverse teams.

Accomplished transportation and logistics manager with extensive, progressive experience

– gained valuable knowledge from positions that included business owner, accounting and finance professional, truck driver, maintenance technician, transportation coordinator, contractor and sub-contractor.

Solid track record achieving efficient, cost-effective operations while maintaining compliance with regulations and policies.

AREAS OF EXPERTISE & SKILLS

Customer Service &

Quality Assurance

Problem Solving

Business Improvement

Communications

Back & Front Office

Operations

Time & Workflow

Management

Performance Management

Compliance Management

Key Relationship Management

Analysis & Reporting

Supply Chain Coordination

Lead and Motivate

PROFESSIONAL EXPERIENCE

Massey Distribution 2014 - 2017

Haulage Contractor

Planned routes and schedule loads for multi-drop deliveries.

Booked deliveries and liaise with customers.

Ensured all partners in the supply chain are working effectively and efficiently to ensure smooth operations.

Communicated effectively with clients and responding to their requirements.

Hired sub-contractors and ensuring they deliver within agreed terms.

Reconciled invoices and collect payments.

Celebration Brands 2012 – 2014

Sub-contractor

Arranged hauler transport.

Monitored and progress the delivery of orders.

Generated invoices and invoicing clients utilizing customer service skills.

Liaised with clients, offering excellent customer service. JOEL RAGBEER

Nestle ́ Brands 1997 – 2012

Distribution Contractor

Created, managed and achieved the overall logistics for customer delivery.

Oversaw the transportation of goods from production site to consumer.

Analyzed logistical problems, develop, and implement new solutions and assist in increasing business growth by improving operations and customer service.

Diagnosed and resolved maintenance issues.

Provided attention to each customer's needs; documenting and determining the best response and solution to a wide variety of situations.

Reviews account files to ensure accuracy and discuss outstanding payments with customers. EDUCATION

St. George’s College 1985

CXC Subjects Level 2 – English Language, Principles of Business CXC Subjects Level 3 – Mathematics, Accounting, History, Geography Institute of Management & Production 1994

AAT Level 2 Certificate in Accounting

- Business Law

- Accounting

- Mathematics

- Information Systems

VOLUNTEER EXPERIENCE

Church on the Rock 2010 - 2017

Transportation Ministry Coordinator

Supervised and coordinated the transportation services, including assigning drivers and coordinating routes, ensuring that members are picked up and dropped off for scheduled meetings.

Ensured all activities conform to policies and guidelines.

Reacted to change productively and handle all other tasks as assigned.



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