Customer Service Sales
Resume:
CHRISTA MESSINA
***************@*****.***
SUMMARY:
To work as a team player in a challenging position with a progressive company where I can utilize my varied skills, which
will ultimately allow for continued contribution and professional growth. I build strong teams through motivation, leading
by example, and holding those reporting to me accountable. I strive to continually self-develop my skill sets and utilize my
strengths at every opportunity.
SKILLS:
Microsoft Word, Outlook, Excel, PowerPoint, Encore, Fidelity, Lotus notes, CMOD
PROFESSIONAL EXPERIENCE:
TD Bank 1873 West 62nd/Broadway, NYC August 2016-August 2017
Customer Service Representative
●Provide Customer Service while selling/ cross-selling TD products to new and existing Customers
●Take residential mortgage loan applications and offer/negotiate terms of residential mortgage loans for compensation or gain
●Meet with customers and prospects and develop understanding of other financial objectives and needs
●Assess customer information and suggest appropriate product and service solutions
●Sell customers on value and benefits of suggested alternatives and closes sales
●Maintain strong product and sales knowledge and champions core service values
●Responsible for meeting or exceeding specific individual sales goals
●Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries
●Supervise a staff of 7 tellers
Starbucks July 2010 –August 2016
Barista
●Maintain cash resources by computing sales prices, receiving and process payments
●Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team
●Demonstrate excellence in service and hospitality utilizing interpersonal communication skills.
●Effective when working under pressure and manages time efficient
●Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
●Prepare and serve food and beverages in timely manner
●Recognizes and reinforces individual and team accomplishments by using existing organizational methods
NBC January 2010 –July 2014
Production Assistant
●Assist guests who will appear on the program
●Involvement in all show day procedures and all aspects of the shows production
●Coordinate travel arrangements for guests, cast, crew and production executives
●Assist with production, post production and audience
●Present story lines to Producer and attend production meetings
●Assist cast members/run errands
●Oversee expense accounts and petty cash
Contact this candidate