Receptionist, Administrative Assistant
Resume:
Susan J. Kent
*** *. ****** **** #****, Chandler, AZ 85286 Phone: 402-***-**** ac14so@r.postjobfree.com History of team leadership with a proven track record of outstanding customer service and professionalism in both legal and medical industries. Passionate about corporate and personal growth and exceeding expectations through teamwork.
Member of QLI’s “Rising Star Program” within year 1 at company
Actively train and manage new staff and align them to best meet customer needs
Life-long education with a diversified background in medical and legal services Core Competencies
Customer Service Team Leadership New Member Training Notary Services Medical Care Paralegal Services
Legal Analysis Payroll Management Customer/Employee Analysis Education
Ashworth College
Associates Degree - Paralegal Studies
Graduated 2012
Honor’s Society
Coursework: Legal Research and Writing, Litigation Assisting, Interviewing, Investigation and Legal Analysis
Specialized in Wills, Trusts and Estate Administration Madonna Rehabilitation Hospital
Certified Nursing Assistant
Certificate, October 2002
Professional School of Real Estate
Certificate in Principles and Practice Course in Real Estate Kaplan University
Legal Secretarial Diploma
Professional Experience
No Place Like Home Care, LLC. – Chandler, AZ
Home care and nursing services provider
Certified Nursing Assistant - 12/2014 to 08/28/2017
Provided excellent customer services and professional nursing care to at-home patients and clients Quality Living, Incorporated – Omaha, NE
Private, nonprofit focused on privacy, dignity, and independence for individuals with brain injury, spinal cord injury, or other severe physical disability.
Certified Nursing Assistant - 09/2012 to 11/05/2014
Maintain a positive, productive and growth-oriented working environment for residents/clients, co-workers and families.
Participate in trans-disciplinary team approaches to provide quality service to each resident/client. Communicate clearly with team members in written and oral forms.
Maintain QLI standards with respect to the provision of good and appropriate physical care.
Respond to individual resident/client needs as they arise.
Provide a positive and consistent model for the social skills programming and to understand and effectively implement active treatment programming or plans of care for clients and residents. Prairie Family Counseling and Consulting – Omaha, NE (P/T) Full-service psychology practice offering psychotherapy, counseling, mediation, family therapy, testing and other services
Administrative Assistant/Legal Assistant/Public Notary 09/2013 to 09/20/14
Managing Accounts Receivable
Contacting insurance companies and collecting payments
Phone, faxing, filing, scheduling
Papillion Manor – Papillion, NE
Skilled nursing rehabilitation and long-term care
Certified Nursing Assistant - 09/2011 – 09/2012
Report to supervising nurse on patient conditions
Chart all activities of daily living/daily vitals
Work with patients and their families in solving how they can receive the best care possible Madonna Rehabilitation Hospital – Lincoln, NE
State-of-the-art rehabilitation facility providing rehabilitation and recovery services Certified Nursing Assistant 11/2002 – 09/2011
Report to supervising nurse on patient conditions
Chart all activities of daily living/daily vitals
Work with patients and their families in solving how they can receive the best care possible Technology/Skills
Microsoft Office, Accounts Payable/Receivable, Legal Assistance and Analysis, Team Management, Training, Scheduling, and a Certified Arizona Notary. Professional References
Dr. Glenda Cottam, PhD. JD
Prairie Family Counseling and
Consulting
2730 S 87th Ave
Omaha, NE 68124
Lupe Valdez
Direct Care Staff
No Place Like Home Care, LLC
3115 S Price Road, #118
Chandler, AZ 85248
Karen Miller
Active Care Employee/CNA
Quality Living, Inc.
6404 N 70th Plaza
Omaha, NE 68104
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