Jesus M Falla

**** ****** ** ************, ** ***44

470-***-**** Mobile

Professional Summary

Recognized for strong team work ethic and overall ideas to improve work areas within the company

Bilingual English/Spanish

6+ years' experience in staff leadership, training, and management

12 years experience in customer support

Skilled in Inventory/Warehouse Management, Quality Inspection and Quality Control

Versed in Project Management including managing timelines, contract negotiation, cost evaluations

Proficient with Electronic Systems

Skilled in reading and interpreting orders

Familiar with concepts/principles of Warehouse management

Versed in the coordination and scheduling of project logistics including materials ordering, cost analysis, and estimating

In depth experience with documentation and record keeping

Experience

AlphaComm 2014-Present

Material/Production Manager

Manage Cycle Count Program and partner up with LP on Inventory Discrepancies for shrink avoidance and research.

Inventory slotting/profiling for optimal storage of product of over 18K SKU’s.

Monitor Fill rates and coordinate branch transfers of product.

Handle vendor related issues and coordinate the movement of defective product for quarantine and re-work.

Monitor adjustments between perpetual inventory and WMS inventory.

Planning and Implementation in the scheduling of man power and equipment for running Annual Physical Inventory.

Run variance reports to determine problem SKU’s and or locations.

Root Cause Analysis for error avoidance.

Plan, organize and direct all activities relating to Inventory Control management. Ensures that all raw materials and finished goods are properly stored to maintain inventory accuracy for the processing of customer orders.

Manage logistics of non-velocity inventory to and from off-site facility.

Develop adhoc system generated reporting to assist in slotting objectives.

Perform customer audits and physical inventory counts.

Work with Cross functioning teams to develop better process flow.

Develop departmental metrics/KPI.

Develop module audit and good housekeeping practices.

Assist in optimizing efficiency, productivity, and workflow processes associated with day to day operations.

Weg Electric Crop 2010- 2014

Atlanta Specials/ RMA department manager

Field technical questions from clients to aid in troubleshooting manufactured goods

Assess client knowledge base to determine level of assistance that is necessary

Review warranty claims to determine necessary course(s) of action

Negotiate terms with service shop with regard to component and product replacement

Provide training to approx. 5 staffers,

Serve as team lead to field questions regarding department operations

Create and revise SOPs (Standard Operating Procedure)

Promoted 3 times in 2 year period

Customer support / account management to companies largest account

Michael Lewis 2007 - 2010

Team Lead

Promoted from contract to permanent position within the first seven months of employment

Selected by the Supervisor / Shift Manager to act as Team Leader - training employees in areas of inspections/ checks

Performed quality inspection and containment, machining, and general inspections

Assisted as a inventory control specialist to insure first in first out.

Safely operated forklifts to assist with stocking/parts replenishment and packing

Gillespie Chevrolet 2005- 2006

Sales associate Closer

Assisted Sales manager on display floor

Actively looked for new clients from our reference referral program

Displayed product and closed on deals.

Rookie top sales man for my month.

Lifetime Fitness Supervisor 2002 - 2004

Club Supervisor

Selected to train, supervise, and relieve personnel as needed

Maintained Club up to quality standards

Completed various testing on PH levels for all 3 pools in the Club

Supervised 8 employees a night and completed all payroll for the shift.

Actively looked and hired new personal as needed

Signed up and informed new member about terms and pricing.

EDUCATION

Argo Community High School. 1996 – 2000

Moraine Community Collage 2001 - 2002

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