Customer Service Representative

J A S O N C R A W F O R D

• Admi n i s t ra t i ve Pro f es s i ona l •

A B O U T M E

I am a creative administrative professional

that specializes in customer service and

product sales.

I am best known for my can do attitude and

I'm always willing to undertake any task no

matter how big or small.

E D U C A T I O N

William Patterson University 2009-2013

Major: Jazz Performance

GPA: 3.0

Malcolm X Shabazz High school 2005-

2009

262-***-****) • ********.**@*****.*** •3716 89th street kenosha WI 53142 E X P E R I E N C E

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Rent-A-Center, Cutomer Service Representative (2014-2015) Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.

Listen attentively to caller needs to ensure a positive customer experience.

Access electronic and paper catalog systems to look up product information and

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LA Fitness, Customer Service Representative, (2013-2015) Scheduled appointments and maintained and updated appointment calendars. Resolved customers' service and billing complaints by performing activities such as refunding money, and adjusting bills. Kept records of customer interactions and transactions, recording details of inquiries complaints, and comments, as well as actions taken.

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