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Customer Service Engineer

Location:
DL, India
Posted:
September 02, 2017

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Resume:

VINOD PRASAD SAHNI

Evolve Technologies & Services pvt. ltd

Noida, INDIA

ac14n5@r.postjobfree.com

Mob No. +91-979*******

945-***-****

Career Objective

To bestow entirely new dimension to operations and strategies of an organization through my abilities and innovative ideas with continuous learning Summary of Experience.

Professional Summary

3 Years 7 months experience in RF Drive Test, KPI Managing, Optimization over Network, Installation, Commissioning, Operation & Maintenance, (BSC, BTS, Transmission,OSN & RTN,NEC SDH,PDH, Microwave & GSM ).

Experience in Cellular Network Operation & Maintenance and Rollout for GSM 1800/900 & Micro Wave, Project Engineer, GSM Network Planning & Expansion for Outdoor and Indoor BTS & MW, Commissioning Installation and Operation & Maintenance (BSC & BTS).

Equipment Vendor Experience in Ericsson, Nokia & ZTE,Ceragon IP10 & IP20, RTN,OSN.

Present Working Experience

Organization: - Evolve Technologies & Services pvt. ltd

Designation: - Field Operations Engineer (BSS) .

Period: - 7August. 2015 To Till Date

Currently working for “NSN”(Vodafone) on ( Nokia Ultra,Flexi & MR BTS,FIU,OSN,NEC IDU, HUAWIE MUX,ECI MUX).

Privius Company Experience

Organization: -RV Solutions pvt. Ltd.

Designation: - Project Coordinator (PAN INDIA)

Period: -1 January. 2014 to 7 August. 2015.

KEY RESPONSIBILITIES CURRENT COMPANY-

RF Drive Test

Tested drives according to previously developed route for tests locations per client requirements.

Developed test procedures in coordination with vendors and customers.

Assisted in cell selection process and signal strength analysis.

Resolved drop calls and all other network failures.

Generated quality evaluation reports based on regular data analysis.

To perform Drive Test for 2G/3G/4G Services by using TEMS 10.0.5.

Done RF drive in Dedicated/Idle mode.

Responsible for performing Pre-drive test and post-drive test for new site, BSC migration Drive Test.

To check the coverage of radio cells & compare it with coverage prediction. Verify the drive test parameters, defined by the operator.

Analyzing call drop, handover and coverage issues.

Co-channel (C/I) and Adjacent channel (C/A) Interference analysis.

Ability to analyze the cell Data of each Sector (including Azimuth, Tilt, Scrambling Code, UARFCN, CPICH RSCP, CPICH Ec / No).

Handling all RF related customer complaints by checking / inspecting serving BTS site Planned additional sites, if any.

Analyze all the 3G parameter regarding Data and I-RAT

Preparing log files and forwarding it to the optimization engineer

Performig Drive Test to validate frequency plan and neighbor list and identifying

the spots of weak call quality.

Defining missing neighbor relations, proposing antenna azimuth changes, proposing antenna tilt changes, proposing antenna type changes, proposing new sites or sector addition.

Re-Driving areas after implementing recommendations and create a tracking file to follow up implementation of recommendations

Analysis of daily reports of OMCR and modification of undeclared neighbor list for each sector to maintain KPIs.

Monitoring network performance report.

New sites and existing sites optimization include improvement in TCH, RACH, SDCCH drops and other drops due to quality or coverage issues.

Nominal Planning for coverage & capacity sites using customer input & MRR.

Regularly conduct and analyze detailed drive test and provide recommendations for coverage and quality improvement through coverage redesign proposals, cell design data (CDD) parameter modifications, and new site nominations..

Conduct detailed drive test in key areas with degradations in KPI statistics which causes major impact in network wide statistics.

Participated in Network Planning activities like BCCH, BSIC, HSN, and MAIO Planning.

Carry out data (GPRS/EDGE) drive test, benchmarking with others operators & optimization for improvement of data network performance.

Optimization of Antenna height & Tilt through MRR report & drive test data

Preparing Cell Design data (CDD) for New Macro, Micro & IBS cells.

Co-ordinate with TRAI & TEC personnel for audit & inspection of network performance.

Monitoring of BSC (Base Station Controller)

Site Monitoring from BSC.

Command execution from BSC for site monitoring.

Operation & Maintenance of BSC .

Operation & Maintenance of IDU IP10 & IP20.

Site Integration (Creation) of Ultra BTS from BSC.

Site Integration (Creation) of Flexi BTS from BSC.

BSC Alarm testing & removal.

Troubleshooting of BSC and BSC Aarm .

Alarm testing & removal of BTS from BSC.

Operation & Maintenance of BSC Router and Mux.

NOKIA BTS, ERICSSION BTS & ZTE BTS (Base Transceiver Station) & HUAWEI,NEC,CERAGON(MUX)

Operation & Maintenance of Ultra and Flexi BTS (Nokia).

Commissioning of Nokia Ultra and Flexi Site BTS (Nokia).

Commissioning & Maintenance of Ericsson BTS.

Commissioning,Operation & Maintenance of ZTE BTS.

Commissioning,Operation & Maintenance of Huawei Mux.

Commissioning,Operation & Maintenance of NEC and MicroSDM.

Commissioning,Operation & Maintenance of Ceragon Mux.

Execution & Planning of Network .

Designing of BTS Network for inclusive indoor, outdoor & Transmission of network.

Implementation of copper, fiber & Microwave network as per planning & Design.

Handle freely all these & resolve problem on the spot.

Providing protection for transmission media to reduce network outage.

Done planning for Providing E1 as per requirement of project team.

Inspections of SDH & PDH.

Carryout Planned Event for new Site integration, Site migration/up gradation.

Fault Trace & Call Testing,

Fault identification & replace the faulty Card,

Co-ordination with NOC for troubleshoot the Network problem,

Traffic shifting & management

Proactively Monitoring Alerts/Alarms through Network Management System (NMS) tool

Troubleshooting Network Problems.

Stability Test of Commissioned Site time as per requirement by E1 Tester.

Responsibilities:

Survey and site readiness, study of new BTS sites raising indent for required material as per site specification, Installation, Commissioning.

Quality audit of new cell sites.

Coordination with vendors and customer for Project activities.

Prioritize fault to meet customer demands within the required time frame.

Recommend timely action and solution to customer service request.

Integration, testing and commissioning of BTS & Minilink.

BTS & Transmission Alarm rectification.

Other Working Knowledge:

1.VSWR measurement.

2.Alignment of mini link (Microwave).

3.Installation of T.R.M. magazines (MMU, SMU, SAU etc.)

4.Connection of TRM Power.

5.Installation of ERICSSION BTS, NOKIA ULTRA AND FLEXIBTS & ZTE BBU BTS.

6.Microwave Installation.

Professional Qualifications:-

B. TECH - Electronics & Communication from CET-IILM-AHL, GREATER NOIDA IN

2010-14 BATCH.

Academic Qualification

Sec School (10th) – 2007 .

(12th) - 2009 .

Personal Details: Father’s name- Mr. Chhedi Sahni. Adrss-Vil-banacat,Post-Khuthi,Dist-Kushinagar,UP,Date of birth-22-06-1992.



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