Project Manager

PROFESSIONAL CAREER SUMMARY

Experience in strategic execution, competitive advantage, budgeting, bottom-line gains planning, team hiring, vendor relationship and providing excellent customer service.

Diligent Project Manager, excel at liaising between business and technical teams to achieve on-time, on- budget and within scope on project assignments.

16 years of IT Management, experienced in driving business process improvements.

8 Years of retail management with consistent increase in operations efficiencies.

Skilled in evaluating current and future technologies to support enterprise initiatives.

CAREER HIGHLIGHTS

January 2015 to Present Walmart Distribution Center 6099 MacClenny, FL

Logistics Systems/QA / Area Manager.

Increased shift effectiveness by training and enforcing organization standards & disciplines

Community relations events- Veterans stand down, Hunger Relief, Relay for life, blood drive donor.

Analyze data for systems equipment refresh projects, identify gaps and fulfill execution.

IT Audit processes and procedures to achieve compliance standards and approving score.

Execute operation gains after process improvements analysis and evaluation.

June 1999 to 2015 Walmart Stores, PR, Inc. Caguas, PR

Project & System Operations Manager

Maintained Systems Operations at 3 Data Centers, providing 24/7 service with 100% up time.

Evaluated systems effectiveness & business processes by modifying solutions to improve performance and quality, tracking result, gathering feedback, and analyze all returned data to work towards alignment with business goals. Saved over 20% in operational cost.

Change Management ownership for project deployment and production upgrades to operations.

Responsible for the Help desk dept. and technical office support for all business levels up to CEO.

Analyze and execution of yearly systems refresh projects.

Data gathering and analysis to articulate projects goals and scope with proper ROI. Presenting these goals to office executive for budget approval and charter creation. Managed the project- planning, execution, monitoring/ control and phase close with cross functional teams. Projects like:

Wired and wireless infrastructure (including Security appliances)

Workstation, Servers and Mobility (VPN’s, BYOD-Bring your on device)

OS and software migrations (Exchange, AD, Time & Attendance, etc.)

Projects for business systems improvements

Projects from $250,000 to 1.5M+. Created business case, data gathering on systems improvement or new innovating implementations including compliance.

Excelled in guiding the team to success on planning and execution to completion.

Secure Printing- Business case presented as to provide savings on wasted document printing, reduce individual printers in office based on confidentiality and reduced maintenance contracts including supplies. Average savings of 45%.

Virtual Server Environment- re-definition of our architectural structure reducing single servers maintenance cost. Leverage multifunctional teams to create the independent virtual environment “Walpod” for all local required servers. Reduced footprint, energy, and maintenance contracts to about 55% YR operational expense.

Disaster Recovery (Warm Site)- Bunker type of structure with redundant power, UPS connectivity and utilities. Scope contained over 100 workstation the site was to contain a weekly back up and ready for any impact to primary site.

Home Office Relocation (Amigo acquisition)- from systems design floor plan for 550 associates once sight provided to moving logistics. Scope was maintained as cost drove into reserves based on underestimation of office layout.

Skills

Ability to analyze data and provide technical solutions to business roadblocks

Project Lifecycle Management (from charter to close phase)

Consistent use of Microsoft programs (Word, Excel, Power Point, SharePoint).

Proficient in Data gathering, evaluating, analyzing and executing process improvements.

Hardware, software and network connectivity operation knowledge and experience.

Effective communicator both oral and written in English and Spanish.

EDUCATION

Associate Degree in Business Administration (in Technology) National University, PR

CAPM Course (12/2016, pending certification exam) FSCJ, FL

Lean Six Sigma Yellow Belt (Jan 2017) FSCJ, FL

Lean Six Sigma Green Belt (Apr 2017) FSCJ, FL

PERSONAL STRENGTHS

Humble, team player, confidential, result driven, excellent interpersonal relations, receptive to changes, committed to innovation & excellence,

Sports Achievements -2 Triathlon-Ironman 70.3, Disney’s 39.3 marathons, over 30 century cycling events and many charities runs like Susan G Komen.

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