Customer Service Representative
Resume:
Devaunshae M. Rumph
Apt#***
Miami, FL 33157
Phone: 305-***-****
************@*****.***
Ability Summary
Experience in receiving and disbursing money in establishments, including the use of electronic scanners, cash registers, and related equipment.
Employment History
Ambassador
03/2017 - Current
Laz Parking
353 Aragon Ave, Coral Gables, FL
Promote good customer relations by consistently providing excellent customer satisfaction with a friendly demeanor and willingness to help at all times.
Assist customers in lanes and help direct traffic.
Greet all customers/clients, be responsive and timely.
Display a caring attitude, develop a rapport with the customer base.
Other related duties as assigned.
Event Specialist
06/2016 - 03/2017
Sp Plus
2801 Salzedo street, Coral Gables, FL
Utilizes a quality customer service orientation, receives payment from customers for parking services and directing traffic flow throughout the facility.
Visual Security Officer
10/2016 - 12/2016
Macys
Dadeland Mall, Kendall, FL
Secure store products and safety.
Monitor customer traffic entering and exiting the store.
Monitor high shortage areas.
Informed higher authority of suspicious activity and/or shoppers.
Prepare complete reports relative to all incidents and other activities within facility.
Perform other duties as needed.
Cashier
04/2016 - 06/2016
McDonald's
3200 S.Dixie Hwy, Miami, FL
Provifing excellent customer service, fast and accurate food orders.
Customer Service Representative (CSR)
10/2015 - 04/2016
Alorica
19500 S Dixie Hwy, Cutler Bay, FL
Provide customer service to incoming calls from clients indicating products and/ or services. Sale company products to customers.
Cashiers
03/2014 - 07/2015
Kmart
14091 sw 88th st, Miami, FL
Greeted customers warmly.
Ascertained customer's need(s)/request(s), assisted customers by providing information and addressing any request(s).
Presented specials and products and product samples to assist in the selection/purchasing process.
Provided purchase gifts specials and other offers and incentives.
Placed customer's orders.
Prepared cash registers.
Received payment and issued receipt, refund, credit and/or change as needed.
Took inventory, restocked items, and prepared marketing/merchandising display(s).
Maintained clean and orderly checkout area and completed other general duties.
Education and Training
Completion Date
Issuing Institution
Location
Qualification
Course of Study
06/2014
Palmetto SHS
Miami, FL
High School Diploma
General High School Curriculum
References Available on Request
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