IT Systems Administrator

AKASH COLVIN

SUMMARY

An organized and results oriented professional with 9 years of experience in Information Technology. Expertise in Client Server Technology, Networking, Administration and Troubleshooting. Ability to effectively perform multiple tasks, solve problems, meet all target dates, establish and maintain customer satisfaction.

Technical Skills

Developed skills in Networking and Managing Microsoft Windows 2000, XP, Windows 7, Server 2003, Server 2008, Server 2012, SCCM 2012, Exchange Server 2007, 2010, Office 365 and Apple Mac OS X

Network Protocols

Cisco Network Topology, VLANs, Port Security

WANs, Internet Access, and Remote Connectivity

SCCM Application and OS Deployment to multiple distribution sites

Dell Sonicwall Firewall - Implementation and management of NAT Policies

TCP/IP Networking

Troubleshooting Network Problems

Creating and Managing User Accounts

Implementation and Management of Groups, Group Policies and Computer Accounts

Advanced File System Management

Implementation and Management of network printers

Server Administration

Group permissions and GPO Implementation

VMware Implementation and Management

Microsoft Exchange Management

Graphics Design and Web management

PROFESSIONAL WORK EXPERIENCE

XL Video, Inc. / Production Resource Group (11/2014 –08/2017) Systems Administrator II (North America)

Provide desktop support to over 3000 users globally with IT Team

Manage 20 Windows 2008 and 2012 Server in VMware and Hyper-V Environment at Atlanta and Orlando site. Currently we have over 150 servers globally

Manage SCCM 2012 and the deployment of applications and Operating systems for Europe and North America

Currently working on a project assisting the Exchange Administrator with Office 365 Migration

Manage Exchange server 2013 User Mailbox, Distribution groups and mail flow settings

Provide network support with Cisco core switches with VLAN and port security

Manage 30 printers and multifunction copier at site and provide remote support for over 1000 devices

Manage over 50 mobile accounts and devices

Manage Active Directory setting users and permissions

Manage Cisco Call Manager for setting up new phones, policies and call routing Atlanta Community Food Bank, GA (05/2007 – 11/2014) Systems Administrator

Provide desktop support over 150 Windows workstations and 25 laptops

Manage 28 Windows 2008 Server in a VMware Environment including backup and restore

Networking and troubleshooting workstation and phone systems

Managing and troubleshooting over 30 Printers and multifunction copiers

Manage Active Directory setting users and permissions for staff

Responsible for inventory management of IT equipment including workstations, copiers and supplies

Check and follow all the PCI compliant guidelines before deployment

Manage and update all the licenses for operating systems and applications

Provide support with IT and A/V needs on and off site Achievements and Recognition: Following are the tasks I implemented and deployed for the Organization

Configured and deployed the SCCM 2012 Primary site for applications and Operating system

Researched and successfully configured and deployed Helpdesk and IT management tools

Installed and configured Windows Server Update Services (WSUS) and Windows Deployment Server (WDS) for deploying custom OS Images from a master computer and deploying Windows update patches in a timely manner

Installed and configured the antivirus server for centralized management; and security of all our servers and workstations

Installed the ceiling projectors, A/V and cameras on all the conference rooms

Researched, and deployed the Document Archiving system through Doculex (Document Management Solutions) and FileMaker Pro

Constructed basic and advance computer skills and Microsoft office classes for the staff to improve their Microsoft office skills

Deployed and configured smart handheld devices with the network and Road net software High-Tech Institute, Marietta, GA (01/2006 – 2007) Worked in Windows Server 2003 networking environment with students. Following are tasks accomplished:

Student Lab Practical

PC assembly, troubleshooting and repair

Partitioning and formatting hard drives

Making patch cables

Designing, connecting and troubleshooting Local Area Networks

Installation and configuring different workstation operating systems: Linux, DOS, Win98, Win2003, Windows XP

Installation and configuring Windows 2003 Server

Configuring Active Directory

Creating users and assigning permissions

Installing and configuring Microsoft Exchange 2003 Ken Stanton Music, Marietta, GA (11/2004 - 12/2005)

Worked as Music Software Technician.

Managed Computers for Recording and editing software

Tutored Music related software to clients

Troubleshooting technical issues and computer peripherals EDUCATION

Kennesaw State University, GA (2005-2007)

Pursued for Bachelor’s Degree in Computer Science

High-Tech Institute, GA (2003 – 2005)

Obtained my Associates Degree in Network and Security Administration

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