Cathy Purnell
***** ****** *****, ********, ********** 98292
*******@*********.***
BUSINESS INTELLIGENCE ANALYST/DATABASE ANALYST
Qualifications Profile
Multifaceted, results-focused, and highly analytical professional with wide-ranging experience in SQL database and business
intelligence analysis; reports and processes development and implementation; database administration; and system and program design and
execution.
Skilled at designing and managing large-scale projects and programs; developing and establishing processes and tools; conceptualizing
and delivering reporting and analytic solutions. Equipped with critical-thinking skills in providing effective solution to various
critical and technical issues. Armed with articulate communication and well-honed interpersonal skills essential in cultivating and
maintaining positive working relationship with all levels of professionals.
Areas of Expertise
Research and Development
Customers Assistance
Reports Training and Usage
Data Reports and Improvement
Key Client Training and Supervision
Data Manipulations and Scrubbing
Database Capacity Issue Resolution
Federal and State Reporting Program
Standards Implementation and Monitoring
Cross-functional Leadership and Coordination
Professional Experience
Providence Health and Services, Everett, WA
Healthcare Business Intelligence Analyst 2015–Current
Use T-SQL, Tableau, and Crystal Reports in conceptualizing and delivering meaningful reporting and analytic solutions through
interactive reports, scorecards, and dashboards implementation that support the organization and its affiliates in the strategic
decision making process
Effectively provide business intelligence solutions according to organizational strategies by interacting with clients that fully
understand business needs for reporting request and identify opportunities
Take charge of recording requirements for the reporting request while determining data sources and appropriate data fields for
reporting needs
Examine information in the created reports to define issues, trends, and interesting findings thus providing the customers with
pertinent information
Assist customers in understanding and transcribing data in reports and how to apply them in enhancing patient care
Obtain understanding on the current workflows and practices resulted in reports and improvement of data in the system in collaboration
with business leaders
Work closely with stakeholders in the establishment of new and innovative reporting and analytics solutions to aid providence in
adapting the changing healthcare environment and new care models
Render project management support to medium-size reporting projects as well as to customers in training and use of reports
Maintain active involvement in formulating, monitoring, and implementing standards for reporting practices such as template
development, peer review, and systems development life cycle (SDLC) processes as well as providing training to end users and other
business customers
Offer knowledge of efficient reporting strategies by coordinating with other analysts on the Reporting and Analytics Team
Skagit Valley Regional Clinics, Mt Vernon, WA
Database Analyst 2011–2015
Introduced reporting projects to management and users within the organization to formulate new reporting solutions by developing custom
SQL reports through T-SQL/stored toward successful business requirements acquisition
Guaranteed reliability, integrity, availability, and consistency of data throughout the company
Utilized SSRS dashboard reporting in executing data evaluation that determine problem areas and trends to be communicated with the
customer
Applied communication skills in interacting with customers to gain understanding of their business needs
Identified data sources and fields for reporting and analytic needs while providing project management assistance for large projects
Peace Health, Bellingham, WA
Analytic Tech Developer 2014
Collaborated with BI/Crystal Reports in conceptualizing custom SQL reports using T-SQL/stored procedures to develop and define
reporting needs thus achieving business requirements
Took charge of identifying and resolving reporting issues
CHC of Snohomish County, Everett, WA
Database Analyst 2005–2011
Acquired reporting and business requirements by implementing new reporting solutions focusing on NextGen EPM/EHR software through
creation of custom SQL databases and reports utilizing T-SQL/stored procedures in collaboration with SSRS and Crystal Reports for
dashboard reporting
Carried out the management of database administration on SQL servers and development of reporting dashboards
Earlier Positions Held
B-Line LLC, Seattle, WA
SQL Data Analyst II
TritonPCS/SunCom, Kirkland, WA
Systems Analyst
Volt/Microsoft, Redmond, WA
Contractor
Tacoma Public Schools, Tacoma, WA
Student Information System/Finance
Education and Credentials
Associate of Science in Computer Information Systems
Edmonds Community College, Lynnwood, WA
Microcomputer Applications/Support Specialist
Honor Student Outstanding Achievement Award
Phi Theta Kappa International Honor Society
Associate of Science in Accounting and Business
Bates Technical College, Tacoma, WA
Certifications
Epic Certifications
Clarity Data model Epic Care Inpatient
Microsoft Certifications
Implementing and Maintaining Microsoft SQL Server 2008 and 2012 Reporting Services
Microsoft Certification–55119-SQL Server 2012 Reporting Services
Installing, Configuring, & Troubleshooting Microsoft SQL Server
Maintaining a Microsoft SQL Server 2005 Database
Crystal Design XI Beginning and Advanced XML Introduction
Developing SQL Server Database Transact-SQL Programming
Introduction to SQL Server Seagate Crystal Reports