C Microsoft
Resume:
Jennesis
Dominguez
Jennesis D ominguez
Houston,TX 7 7085
*********@*****.***
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Skills
Microsoft o ffice
Microsoft o ffice w ord
Microsoft o ffice e xcel
Microsoft o ffice P owerPoint
Microsoft a ccess
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Experience
Samsung / R eceiver
AUGUST 2 016 - P RESENT, C OPPELL T X
Process d aily o rders b y i nputting o rder i nformation, p rinting o ut paperwork, g enerating s hipment i nformation a nd c reating s hipping labels.
Use b est j udgment a nd k nowledge t o a ssist c ustomers i n m aking t he most s uitable c hoice f or t heir n eeds.
Coordinate w ith c ustomers a nd w arehouse t eam t o e nsure t he completion o f d aily o rders i n a t imely m anner. Communicate w ith c ustomers b y p hone o r e mail t o b uild e xcellent customer r elationships i n o rder t o p rovide g reat c ustomer s ervice. Handles a ny s pecial r equests f rom o ur c ustomers a nd p rovide corresponding i nformation t o c ustomers w hen r equired. Directs c ustomer q uestions/concerns t o t he c orrect d epartment a s needed.
Reliant / C ustomer s ales r epresentative
OCTOBER 2 015 - J UNE 2 016, H OUSTON T X Welcoming c ustomers w ith a w arm g reeting a nd p roviding q uality customer s ervice
You s eamlessly p rocess a ll t ransactions, w hile f ollowing c ompany p olicies
& p rocedures a nd p rotecting o ur c ustomer’s i nformation. Work a s a t eam t o m eet a nd e xceed d aily g oals i n o ur l ending a ctivities Be a r ole m odel b y l iving t he C ore V alues: S ervice, C are, I nnovation, Courage, E xcellence, a nd E mpowerment
Unlimited E mbroidery / R eceptionist
JUNE 2 014 - J ANUARY 2 015, H OUSTON T X
Answer, s creen, r oute, a nd t ake m essages f or b usy m ulti-line p hone systems
Discreetly h andle c onfidential i nformation a nd c ompose m emos, l etters, and e mails
Various o ffice s upport f unctions: f ile, p hotocopy d ocuments, p rocess, sort a nd d istribute i ncoming a nd o utgoing m ail. Supports o ther d epartments a s n eeded.
Miscellaneous d uties i nclude b ut a re n ot l imited t o: p rocess i ncoming a nd outgoing m ail v ia U .S. M ail, F edEx, e tc. i ncluding m aintaining p ostage meter a nd s upplies; m onitor a nd m aintain o ffice s upplies; m aintain calendar a nd s chedule m eeting a nd l uncheons; p repare e xpense r eports; etc. C reate a nd m aintain c omputerized d atabases o n v arious p rojects such a s c lient l ists, p roject l ists, e tc. a s a ppropriate t o d epartmental functions.
Reconcile C redit C ards f or C FO
Assist C ontroller a nd C FO
Perform o ther t asks a s a ssigned b y m anagement. ᅳ
Education
Elsik H igh S chool/ H S . D iploma
AUGUST 2 012 - J UNE 2 016, H OUSTON T X
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