Administrative Assistant High School

JOYCE PEREZ

***** * ******* ** ******, Miami, FL 33176 H: 786-***-**** C: 786-***-**** *****.*******@*****.***

PROFESSIONAL SUMMARY

Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level

of multicultural awareness and adaptability.

SKILLS

MS Office Professional phone etiquette

MS Access Database management

MS Powerpoint Exceptional workflow management

Multi-line phone proficiency Strong problem solving aptitude

MS Excel Customer interface expertise

MS Outlook & Calendar Excellent planner and coordinator

Strong Interpersonal skills Pleasant demeanor

Filing and data archiving

WORK HISTORY

Administrative Assistant 06/2012 to 05/2017

CMI Transport Solutions

Maintain an effective relationship with assigned drivers in a way that consistently meets their needs and those of the

customer and CMI Transport.

Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.

Ensure all required customer and internal reporting is completed accurately and on time.

Be efficient in the use of necessary software and stay current on all necessary paperwork/dispatching.

Ensure proactive communication between drivers, brokers, and all CMI Transport employees.

Track Driver availability and status

Ensure all deliveries arrive on time and the product is not damaged in transit

Administrative Assistant, 02/2011 to 04/2012

MPI Security Inc

Answered and managed incoming and outgoing calls while recording accurate messages.

Screened all visitors and directed them to the correct employee or office.

Set up and uphold manual and automated information filing systems

Assisted with event planning, including associated travel and logistical arrangements.

Served as corporate liaison between the finance, IT and marketing departments.

Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information

internally and with other departments and organizations.

Coordinated board and committee meetings, including schedules and information preparation and distribution.

Administrative Assistant, 09/2008 to 12/2010

Gomez Construction Group

Answered a high volume of phone calls and email inquiries.

Screened personal and business calls and directed them to the appropriate party.

Maintained appropriate filing of personal and professional documentation.

Filed paperwork and organized computer-based information.

Organized and attended meetings, including compiling all documents and reports ahead of time.

Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.

Resolves administrative problems by coordinating prepartion of reports, analying data, and identifying solutions

EDUCATION

High School Diploma: June 2011

Miami Killian Senior High School -

Jounalism & Mass Communication

Associate of Arts: Journalism& Mass Communication, Current

Miami Dade College -

In Progress

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