Customer Service Self Employed

Patricia Brockway

*** *** ********* *****, ******, TN 37167

Email: ac143m@r.postjobfree.com phone 1-315-***-****

SKILLS & COMPETENCIES

• Good communication and interpersonal skills

• Internet platforms: Google chrome, Mozilla Firefox, Internet explorer user

Microsoft Office Suite

• Multi-tasking

• Assembly Repair and Trouble shooting

Warehouse Operations : i.e. Packing, Shipping and Receiving

• Problem Solving and Decision Making

• Quality Control and Assurance

Material Handling –Inventory Management

• Priority Management

• Product testing / Validation /Safety

Nurturing and Patient

PROFESSIONAL EXPERIENCE

Self Employed 05/2006 - Present

Childcare-in home

Rome, NY

• Operated in-home day care for up to 8 children

• Highly skilled in providing care to children ranging from infancy to young adulthood, placing special focus on their physical and emotional well being

• Engaged in a range of skills

Child Safety

Emotional Support

Personal Care

Emergency Handling

Meal Preparation

Behavioral Management

Homework Assistance

Mealtime Organization

Errands Running

Record Keeping

Activities Planning

Play Dates Supervision

Basic First Aid

Calm Under Pressure

Interpersonal communication with families

Rite Aid Distribution Center 01/1999 – 05/2006

Packer/Selector

Rome, NY

• Picked Merchandise and Packaged for Shipping

• Engaged in a range of skills and duties

Customer service for internal and external customers

Preserved confidentiality of information

Moved with purpose and urgency

Worked extended days

Accuracy and Attention to detail

Worked within strict time frames and deadlines

Wal-Mart 1997 – 1999

Temp to Hire – Overnight Grocery stocker

Rome, NY

• Engaged in a range of skills and duties

Received deliveries during night

Cleaned display cases and shelves

Greeted Customers

Ensured delivery items conformed to work orders

Ensured merchandise was properly displayed

Answered Customers questions

Unloaded merchandise from trucks

Aesthetically aware of merchandise on shelf

Opened packages to note quality received

Stocked Store shelves

Engaged Vendors and Drivers with Positive attitude

Opened packages to ascertain inventory was recieved

Chicago Pneumatic 06/1995 - 05/1997

Temp to Hire – Distribution Functions

Utica, NY

• Engaged in a range of skills and duties

Shipping /International Shipping

Order Picker / Packer

Inventory

Receiving

Forklift Operator

Testing and Quality Control

Waste Management 11/1993 - 05/1994

Temp to Hire –Line Recycler Sorter

Utica, NY

• Responsible for ensuring proper placement and sorting materials on the conveyor line

• Engaged in a range of skills and duties

Inspect materials – keen eye for detail

Stacking boxes, skids, dumping boxes, totes

Clean up conveyor and surrounding sorting line

Sort items and materials - organization

Feed Material into conveyor

Read Monitor for machine start and proper operation speeds

Reported worker/public safety factors

Reported any equipment malfunctions

attended wkly/monthly safety/operations meetings

Great American Grocery Store - now closed 01/1987 - 11/1989

Cashier, Baker, Deli, Stocker

Utica, NY

Contact this candidate