Data Manager
Resume:
Joseph Wowk
** ********* ****, ***********,** ***88
Professional Experience
RETIRED – JANUARY 2014 TO PRESENT
STS DATA CENTER SUPERVISOR
CDI CORPORATION - FEBRUARY 2001 to DECEMBER 2013
Manage the Data Center operations schedule and shift coverage in support of 200 Physical and 275 Virtual Windows servers
Maintain backup schedules via Data Protector, Commvault, NetApp, VRanger, Vconverter, Backupexec for the Data Center and remote locations in the United States, Mexico, United Kingdom, and Australia Update and maintain operational documentation and provide updates to support staff Provide capacity planning for server, power, rack and cabling Maintain the server inventory Data Base and Visio diagrams Manage contracts for UPS, HVAC and Server maintenance Assist in planning and execution of the annual Disaster Recovery test, update plans, onsite support Monitor Help Desk system for Data Center request tasks
IS OPERATIONS MANAGER
BECKET & LEE, LLP - AUGUST 2000 to FEBRUARY 2001
Responsible for Data Center Operations
Monitor and schedule processing of credit card bankruptcy claims data for firm’s clients Updated operations procedure manual to be more user friendly Selected and trained personnel
LEAD OPERATIONS ANALYST
NovaCare - December 1997 to July 2000
Select Medical, successor to NovaCare – Contract Employee thru December 2000 First level Data Center and campus support
AS400 E series System Administrator, updated OS to Y2K compliant Monitor 65 NT and 15 Novell servers, gateways, touchtone communications on RISC6000 Operations support on four HP 9000s
Data Center Security, Production Control, Tape Librarian, Disaster Recovery Team Leader, Business Continuity Associate
Prepare and update policies/procedures and operations documentation Prepare Operator Work Schedules and "On Call" Schedules Process and approve invoices, compile and submit on-call payroll data Purchase consumables
Coordinate Telephone support for remote centers, local and long distance service
SENIOR COMPUTER OPERATOR
Safeguard Business Systems - APRIL 1997 to DECEMBER 1997 Responsible for second shift Data Center Operations Help Desk first level support
Monitored AS/400 systems (Models 530 Production V3R7, 320 Payroll V3R1, 310 Development V3R1) Monitored network, assist with server backups
Distribution order processing upload from network to Production AS400
COMPUTER OPERATIONS SUPERVISOR
EAGLE’S EYE - SEPTEMBER 1995 to APRIL 1997
Supervised computer operations and scheduling on a dual AS/400 E50 and B60 system Supplied and supported 125 users employing terminals or personal computers and Power Macs Performed repairs; installed upgrades to software and hardware. Provided on-call Point of Sale (POS) systems support, including hardware/software installation Purchased consumables for all user systems
Coordinated the rewiring of the main distribution center
CONSOLE OPERATOR – CLASS A
AMETEK - U.S. GAUGE DIVISION - August 1992 to September 1995 Computer operation, report distribution and data entry, EDI, PC file transfer IBM 9221-150 VSE/SP, CICS, ICCF, DL/1, MRP, FAQS, CA/Scheduler, CA/Driver, CA/DYNAM/D, STX, CLOSEUP. IBM Token-Ring Network, Novell Netware.
IBM AS/400-320 (Production System); IBM AS/400-300 (Development System) Maintained RJE lines for local and remote users.
Prepared and schedule production jobs
Installed network cards, motherboard/drive replacement, PC configuration, and Telex terminal repairs
MIS OPERATIONS/COMMUNICATIONS MANAGER
Crown Textile Company - SEPTEMBER 1981 to APRIL 1992 COMPUTER
OPERATIONS SUPERVISOR
THE EVENING BULLETIN - NOVEMBER 1969 TO SEPTEMBER 1981
(PART-TIME) PRINTER ROOM OPERATOR
ADP - March 1988 to June 1990
(PART-TIME) OS OPERATIONS INSTRUCTOR
Computer Learning Center - May 1984 to February 1988
Education
STROHL SYSTEMS
Basic Living Disaster Recovery Planning and CRYSTAL Reports (LDRPS) HEWLETT-PACKARD
Fundamentals and HP UNIX System Administration for HP9000 MAXWELL TRAINING CENTER
Administering Microsoft Windows NT 4.0
IBM
AS400 Operator Intro and Advanced Workshops
MONTGOMERY COUNTY VO-TECH
Intro to Novell Networking
MONTGOMERY COUNTY COMMUNITY COLLEGE
RPG II, III (IBM AS/400), Mini Computer Operations and Management (IBM AS/400), Mini Computers (IBM AS/400), Structured COBOL Programming, Intro to dBase IV PENN STATE UNIVERSITY, ABINGTON
Intro to Programming in BASIC, PC Repair
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