Project Manager Service

Michael Curry

New York, NY *****

Email: ***.***@***.***

*********@*****.***

Cell: 917-***-****

Experience: Functioning as liaison between business sales and technical teams to translate requirements into functional automation and process improvements. Systems implemented: MS Office 2016/365, SalesForce.com, Service Cloud, Marketing Cloud, and Data Warehousing. Additionally, I managed server upgrades and IT infrastructure installation in new facilities.

EXPERIENCE

Business Analyst - Consultant 03/2017 Present

Brookfield Asset Management Inc. New York, NY (Placed via Access Staffing.)

Assisting with the implementation of: MS Office 2016, Active Director, PaaS and SaaS project within the organization.

Functioned as the subject matter expert for Office 2016/365 and One Drive solutions.

Delivered solutions to improve efficiency through the deployment of: Office 2016, 365 and One Drive.

Executed delivery strategies with vendors to assure milestones are met.

Audited hardware and software to assure requirements are accurately delivered.

Engineered deployment plans and schedules to assure a successful roll-out and adoption.

Project Manager/Business System Analyst - Consultant 11/2015 02/2017

NYC Transit Authority New York, NY (Placed via Unique Corp. Inc.)

Managing Server Upgrades across all MTA departments (NYC Transit, Metro North, and L.I. Rail Road) to improve operational efficiency and decrease liability from unknown elements. Additionally, I gather requirements for IT infrastructure installations in new MTA facilities and managed a Salesforce project.

Collaborated with cross functional departments to support server: upgrades, patch and security software installations.

Developed project scope, milestones, tasks, budget and deliverables.

Engineered effective best practice recommendations for data centers, networks and IT hardware installation.

Managed project plans in SharePoint establishing checkpoints and forecast completion dates.

Documented current and future state business process flow to illustrate operational improvements.

Measured KPI’s against reporting matrix to maintain timely deliverables.

Project Manager - Consultant 01/2015 06/2015

Cognizant Inc. New York, NY (Placed via Cognizant)

Managing a global SFDC and Service Cloud implementations and multi-system integrations.

Develop technical solutions to meet business requirements for deployment of Salesforce.com.

Gathering requirements and lead development teams to assure Salesforce.com was accurately configured.

Engineered functional requirements and proposed solutions to senior management.

Collaborate with business unites to assure Salesforce.com provided the needed functionality.

Created current and future state process flows to display disparities.

Measured KPI’s against reporting matrix to maintain timely deliverables.

Business Analyst - Consultant 07/2014-10/2014

Fitch Ratings Inc. New York, NY (Placed via Insight Global)

Supporting a global Salesforce.com and Service Cloud implementations and multi-system integrations.

Functioned as subject matter expert for Salesforce and Service Cloud solutions.

Responsibilities involve writing requirements for the following integrations: SAP Financials, Marketing Cloud, Service Cloud, HR, WebAdm and Agents System of Records.

Assured Salesforce.com was compliant with risk management controls through group policies.

Lead Apex programmers to assure technical and functional requirements were developed.

Recommended third-party application and system enhancements to enrich productivity.

Project Deployment Coordinator Business Analyst - Consultant 05/2013-02/2014

Cushman & Wakefield Inc. New York, NY (Placed via DaVanciTek)

Lead a global Salesforce.com implementation.

Executed data mapping from current CRMs to Salesforce.com to identify system GAPs.

Wrote business and technical requirements to enhance the future state.

Created business process mapping using Visio to explain current and future state to Senior Management.

Lead technical teams to assure requirements were understood and developed.

Engineered deployment plans to assure a successful rollout and adoption.

Sr. Business /Analyst-Consultant 04/201*-**-****

United Credit Solutions Inc. New York, NY (Placed via UCS)

Provides sales team with business intelligence and assures compliance with FTC regulations.

Night Auditor-Consultant 01/2012-03/2012

Holiday Inn New York, NY (Placed via Real Hospitality Group)

Validated system information in Opera CMS, with actual data and corrected discrepancies.

Business Analyst-Consultant 11/2010-12/2010

Moody’s New York, NY (Placed via Moving Interactive)

Supported deployment of data warehouse project: from Access and Salesforce.com to Cognos.

Business Analyst-Consultant 06/2010-07/2010

Morgan Stanley Smith Barney Jersey City, N. J. (Placed via Robert Half International)

Analyze regulatory reporting requirements, procedures, and issues to improve the business processes.

EDUCATION / SKILLS

Education: B.S. Telecommunications, Ohio University, Athens, Ohio

Certification: PMP (In process)

Software/Skills: Microsoft Project, PowerPoint, SharePoint, Excel, Visio, Salesforce.com, SQL, Solid Core.

Knowledge: Agile, Waterfall, Basel II, equities, bonds, derivatives, futures, stocks, loans, budget, risk, credit risk, cost/benefit, mortgage, and business analysis.

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