Customer Service Engineering

Derrick Richard

*** * ******* **. #*, Fayetteville, AR, 72703 Cell: 573-***-**** ***************@*****.***

Education

HIGH SCHOOL

Jefferson City High School – Missouri - Spring 2013

HIGHER EDUCATION:

University of Missouri - Columbia Fall 2013 – College of Engineering

Studied entry level engineering coursework: Matlab, engineering ethics, Calculus

NW Arkansas Community College - Spring 2014 - Present – Pre-Engineering

Continuation of engineering coursework

Blur State coding bootcamp – 2015

Learned the fundamentals of various programming languages such as python/javascript/sql/html/css

Skills & Experience

Project Management Student Instruction Customer Service

Programming Manufacturing Robotics Design

Maintenance Mentoring electronics/wiring

Work History

The New School – May 2017 – Present

Instructor: Teaching and instructing various summer courses including lego robotics, makers design and building, baseball and more. Lead instructor of the after-school Jr. lego robotics program.

Whole Foods Market – February 2016 to August 2017

Cook: Preparing large batch recipes of delicious organic and conventional foods and providing excellent customer service

Nerdies - June 2015 to August 2016

Mentor: Teaching and instructor younger kids between the ages of 8 and 14 several skills related to robotics, electronics, and programming.

Coached a First Lego League (FLL) team and guided them through their first competition.

Introduced a group of New School students to the Arduino software and taught them how to build and program their own robots and micro controlled electronic systems.

Chartwells dining services - April 2015 to February 2016

Line Server: Providing customer service and a rich dining experience to university students

Line Cook: Prepping meals for breakfast lunch and dinner services. Creating from recipes and scratch.

Actionpaq Corp. - August 2014 to April 2015

Warehouse Operator: Maintained entire Back of House systems for warehouse. Shipping/receiving, inventory control, database entry, warehouse organization, quality control, manufacturing/production and product maintenance.

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