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Customer Service Computer Science

Location:
Denver, Colorado, United States
Posted:
September 01, 2017

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Josh Muepu

Denver, CO 720******* ac13yo@r.postjobfree.com www.linkedin.com/in/joshuamuepu

Summary

Multi-Talented Business and IT Professional with a double-major in Computer Science and Business Management. Experienced in data analysis, computer programming, systems support, and construction. Worked on multiple projects including video games, website designs, hardware descriptive language programs, and management of business projects through JIRA. Acquired business understanding in management, communication, account, mathematics, and actuarial work. Fluent in several languages such as English, French, Lingala, Tshiluba, and Swahili.

Skills & Expertise

Computer Programming Customer Service

Computer Software & Hardware Business Solutions

Microsoft Office Business Negotiation

Systems Support Data Analysis

Strategic Planning Time Management

Networking Teamwork

Experience

TECH SERVICES ASSISTANT BLACKBURN COLLEGE MAY 2016 – MAY 2017

Assisted students, faculty, and staff with any computer-related problem.

DATA ANALYST INTERN ACQUIRO:DATA REFINED MAY 2016 – FEB 2017

Performed ad hoc analysis of client and internal company data.

Created models, analyzed data, provided insights, and implemented solutions in a big data context.

Standardized data formats, identified data corruption trends, and recommended remediation strategy.

Verified data integrity through third party searches such as Google, LinkedIn, Hoovers, Pipl, etc.

PROJECT MANAGER INTERN ACQUIRO:DATA REFINED JUNE 2016 – SEPT 2016

Led a team of 10 interns in Data Analytics.

Managed projects through JIRA by using Agile methodologies.

SOFTWARE ENGINEER INTERN KARMAK TECHNOLOGIES DEC 2015 – MAY 2016

Programmed in C, C#, and VB using Visual Studio.

Debugged programs written by peers.

OEM COMMUNICATIONS, SYSTEMS SUPPORT & BUSINESS SOLUTIONS SPECIALIST KARMAK TECHNOLOGIES SEPT 2015 – MAY 2016

Help desk support and technical assistance concerning software problems, hardware failures, and network issues.

PUBLIC RELATIONS BLACKBURN COLLEGE FEB 2015 – AUG 2015

Created and maintained a favorable public image of the Multicultural & Expressions Club.

Wrote materials for media releases, planned, and directed public relations programs.

Raised fund for the organization.

TREASURER BLACKBURN COLLEGE NOV 2014 – FEB 2015

Budgeted and kept records of all the expenses.

GENERAL CONSTRUCTION WORKER BLACKBURN COLLEGE MAY 2013 – AUG 2014

Installed AC units and Wi-Fi, removed Ethernet cables in dormitory rooms.

SALESPERSON TSHIMIPHAR SPRL JAN 2007 – JUL 2010

Did wholesale of pharmaceutical products both locally and to surrounding countries including Angola and Congo Brazzaville.

INSTALLER AMERICAN RED CROSS NOV 2015

Trained the residents of Springfield, Illinois on security measures to be taken in case of fire in their homes.

Worked alongside Springfield fire department (Unit 3, 6, and 8) in the installation of fire detectors and Carbon Monoxide Alarms.

WEB DEVELOPER/ADMIN ETM TABERNACLE JAN 2015 - PRESENT

Designed, developed and administered the church website.

Education

BACHELOR OF ARTS 2017 BLACKBURN COLLEGE (CARLINVILLE, IL)

Major: Business Management

Related Coursework: Corporate Finance, Accounting, Marketing Management, Business Law, International Business.

BACHELOR OF SCIENCE 2017 BLACKBURN COLLEGE (CARLINVILLE, IL)

Major: Computer Science

Related Coursework: Software Engineering, Programming Paradigms, Theory of Computation, Computer Architecture and Network, Programming Languages: Java, Python, C, MIPS Assembly

ASSOCIATE OF SCIENCE 2013 COMMUNITY COLLEGE OF AURORA (AURORA, CO)

Major: Computer Science

HIGH SCHOOL DIPLOMA 2009 INSTITUT MGR. BOKELEALE (KINSHASA, CONGO)

Concentration: Mathematics & Physics

Languages

English, French, Lingala, Tshiluba, Swahili.



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