RITA CROSS
CANTON, MS *****
ADDRESS
****.*******@*****.***
PHONE
OBJECTIVE
To secure a challenging and rewarding position with an established company that provides growth and advancement opportunities.
SKILLS
Microsoft Office Suites, Windows 2000, XP and Millennium, PeopleSoft Financials 8.0, Internet Explorer, MSN Messenger, Outlook Express, DOS, Mac, PC, Aspect eWorkforce Management, Avaya CMS Supervisor, Facsimile, Scanner,
EXPERIENCE
MS DEPARTMENT OF EDUCATION
SPECIAL PROJECTS OFFICER
May 2016-May 2017
Accepted, processed, and entered outside checks into the agency’s accounting system
Made all bank deposits of checks received
Created daily spreadsheet of all monies received
Ran reports in MAGIC to assure that vendor payments are made timely and correctly
Kept daily logs of vendor payments and filed them appropriately
Assisted in answering incoming calls on a multi-line switchboard
LITTLE FOOTPRINTS LEARNING CENTER
ASSISTANT DIRECTOR/PRE-SCHOOL TEACHER
May 2013-May 2016
Prepared curriculum for appropriate age groups
Conducted tours for parents and grandparents of potential children
Kept necessary health records of students
Kept employee files and trainings
Conducted interviews of applicants
Accepted weekly payments and made bank deposits
Scheduled special events and necessary employee trainings
AT&T
PAYROLL SPECIALIST/ADMIN ASST.
March 2007-May 2012
Manage in confidence payroll for 300 plus call center representatives
Developed policy and procedural manual for payroll department
Process quarterly bonus checks and notification forms
Collaborate with Human Resources to manage FMLA process
Create reports to track and record all trending issues exposed from audit to ensure FLSA compliance
Research and resolve payroll questions and concerns
Receive, separate and deliver payroll checks
AT&T
RECRUITER/HR GENERALIST
March 2001-March 2007
Recruited 25-35 new customer care representatives monthly
Completed employment verifications
Completed all new hire pre-employment screening and testing
Made employee job offers
Prepared all new hire paperwork and scheduled training classes
Distributed all updated company information, forms, and materials
Conducted employee investigations
MS DEPARTMENT OF CORRECTIONS
PERSONNEL OFFICER/RECRUITER
March 1999-March 2001
Recruited qualified applicants for state agency
Completed agency’s weekly vacancy listings in various advertisements statewide
Traveled to local, state, and regional career fairs for recruitment
Made presentations at state employment agencies, military installations, and business closures
Prepared vendor invoices
EDUCATION
MASTERS OF BUSINESS LEADERSHIP/AUGUST 2015
BELHAVEN UNIVERSITY
GPA: 3.20
BACHELOR OF BUSINESS ADMINISTRATION/AUGUST 1993
JACKSON STATE UNIVERSITY
GPA: 3.0