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Customer Service Manager

Statham, Georgia, United States
August 31, 2017

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Robert W. Black

* ******** ** **, *******, Ga. **666 cell-678-***-****


Career Objectives

To advance the Pharmacy Practice to benefit the patient and the business by CO-OP of business and insurance. Core Competencies

Customer Service Cost Efficient

Inventory Control Strong Detailed and Organized

Leadership Skills Very Responsible

Loyalty Works Well with Colleagues

Job Experience

Personal Trainer/ Pharmacist / Weight Loss /Nutrition – (Jan 2004- currently)

Located in Bogart, Ga., small private gym facility Fitness trainer, weight loss, nutrition counseling, medication counseling, strength and conditioning Self-Employed, this was started as a part time job into a full time job. This position was a unique one in that I was able to be a consulting pharmacist to monitor clients through their doctors and actually get them off some or all of their medication. This was particularly successful with type 2 diabetic clients. So, I was able to somewhat keep up with pharmacy in this way. I want everyone to understand that this was a very unconventional personal training position that incorporated medical and pharmaceutical expertise in helping these clients. Interestingly enough, there has actually been current research in this domain that very much gives this type of education and training much credibility. I think that having an unconventional hybrid background works well whether in LTC pharmacy or a conventional store. Type 2 is so rampant in this country, that the 2020 projections are 25-33% of the population will be affected. Right now there are 30 million Diabetics in the US and 85 million that are considered Pre-Diabetic. Norcross Medicine Shoppe Pharmacy, Norcross,Ga. (June 2001- June 2004) Pharmacist/Store Manager

Gretna Drug Store, Gretna, Virginia (Jan. 1996-June 2001) Pharmacist

Crewe Medicine Shoppe, Crewe, Virginia (June 1992 – Jan.1996) Pharmacist/Store Manager

Revco Drug Store, Bedford, Virginia (June 1987- June 1992) College Instructor (Science)

Philadelphia College of Pharmacy, Philadelphia, Pa. (Aug. 1981 – June 1987) Temple University School of Pharmacy


Temple University School of Pharmacy, Philadelphia,Pa. (Sept. 1983 – May 1986) Eastern Mennonite University, Harrisonburg, Virginia (Sept. 1974 – May 1978) B.S. Biology/Chemistry

Middletown High School, Middletown, R.I. (Sept. 1970 – May 1974) Additional Skills

Certified CPR/AED and First Aid

Been involved in mens Mentoring Programs

Been involved in educational fitness/nutrition/medical workshops Facebook Page and Website

Dawgfitnessrx (facebook page) (website)

Current Licenses and Certifications

Virginia State Pharmacy License #020*******

Diabetes MTM Certification (Power Pak)

ISSA Personal Training Certifications

ISSA Nutrtion

AED and CPR Certifications

Will Have APHA Immunization Certification by August 13,2017. Personal Information

The main reason why I transitioned out of full time pharmacy in 2004 was that one of my twin sons was tragically killed in a car wreck. This affected my whole family immensely, so I transitioned into personal training (much better schedule) and started to help patients in that way. I feel now that it is time to use my background to help people by being a full time pharmacist again.

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