**** * ***** **., *****, FL 813-***-**** ac13u6@r.postjobfree.com

Susana Gonzalez

SKILLS PROFILE

Software CastleRock SNMPc SolarWinds Aruba AirWave Metrix NOC Ninja Visio

InSSider EJBCA Wireshark

Microsoft Office (Word, Excel, PowerPoint, OneNote, Skype, Outlook) Hardware and Configuration Routers Switches Access Point DSLAN (Alcatel, Huawei, and ZTE)

Communication Protocols TCP/IP

Other Bi-Lingual, Spanish and English

EDUCATION AND CERTIFICATIONS

Barracuda Campus

BT326 - Barracuda Email Security Service Certified Engineer 2017 New Horizons Computer Learning Center; Tampa, FL

CompTIA Security+ 2017

Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching) 2016 Technological Institute of Chihuahua, Mexico

Continued Education 2015

Jose Antonio Echeverria Higher Polytechnic Institute (CUJAE); Havana, Cuba

Bachelor of Science in Telecommunications and Electronic Engineering 2014 EMPLOYMENT HISTORY

Vital Network Services Inc. (Network Operation Center); Clearwater, FL Network Analyst October 2016 to Present

Responsible for the continuous monitoring and management of the customer networks.

Performed advanced troubleshooting, diagnostics and provided tier/level-1 solutions to network failures. Include: BGP, EIGRP, OSPF, errors, overutilization, environment, power, TDS, Controllers, VLAN, GRE Tunnels and others issues.

Responsible for generating and processing tickets for technical support and service. Telecommunications Company of Cuba S.A. [ETECSA]; Havana, Cuba Network Engineer September 2014 to October 2015

Planning, development and design of data network to provide Telecommunications services.

Configuration, installation and acceptance testing of DSLAM. (Project Internet for Homes and Companies)

Conducted surveys guaranteeing the access network projects design.

Lab tested and validated scenarios, prior to implementing the projects.

Implementation of WIFI in public spaces in Havana, Cuba. (Project Wi-Fi in Havana)

Conducted studies and surveys to locate Access Points and sub nodes to bring WIFI into public spaces.

Configured, installed and supplied power to WIFI equipment. Preparation of technical documentation. Jose Antonio Echeverria Higher Polytechnic Institute (CUJAE); Havana, Cuba Jr. Network Admin July 2013 to July 2014

Implementation of a Public Key Infrastructure (PKI). Creation of a Certification Authority.

Provide security services for the University data network. Protect the integrity of the information.

Issuance of digital certificates for all users and sensitive services.

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