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Sales Manager

Cleveland, Ohio, United States
August 31, 2017

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Marie C. Henry

***** ********** ****, *****, ** *4139

(T) 440-***-**** (E)


**/****- ******* ******* *****, Phoenix, AZ

Mortgage Loan Officer

Research and present multiple loan options for current clients assessing financial situations to ensure Conventional, Jumbo, FHA and VA loan approval.

Surpass aggressive goals averaging over $4M in closed loans per month.

Manage leads and account information for over 150 clients daily.

Set personal and team goals to reach on a daily, weekly, and monthly basis.

5/2013 – Present Service Manager, Cleveland, OH

Langston Apartments, LLC

Direct the overall performance of the community, financially, and aesthetically.

Analyze and research trends as well as market developments to prepare yearly rental income and expense forecasting for budget preparation.

Manage an annual operation budget of $120,000.

Set personal and team goals to reach on a daily, weekly, and monthly basis.

Manage and develop employees by identifying development needs and providing job improvement opportunities.

Administer and coordinate collection procedures, collect rent, and follow up with delinquencies.

Supervise 5 rental properties and led a staff of 3 employees.

07/2015-11/2016 SPINS, Chicago, IL

Business Analyst

Executed the growth, management, and implementation of business processes and analytics crucial to the ongoing continuation of the department.

Leveraged understanding of SPINS data to provide relevant advice and analysis to customers' business needs.

Attained and surpassed company Key Performance Indicator (KPI) metrics, achieved 90% or higher.

Developed the timeline and managed project tasks connected with data refreshes and restatements.

Collaborated cross functionally with the analytic and engineering teams to develop 3 restatement reports for the Satori platform.

Responsible for training 167 new clients and ensuring internal staff.

07/2013 – 07/2015 The Hershey Company, Phoenix, AZ

Account Manager

Managed 36 accounts that generate $5 million in sales per year. Key Accounts include: Wal-Mart, Kroger, Safeway, Albertsons, and Bashas’.

Served as a business consultant for mass merchandisers and chain grocers to improve Hershey’s sales, store plans, and best in class practices.

Successfully drove seasonal product sales through calculated product placement in all accounts.

Top Sell-Through for Halloween Season 2013

Top Sell-Through for Easter Season 2014

Analyzed market data and created strategic sales presentations for key decision makers.

Developed multiple supply chain tracking forms for the Safeway retail sales team to effectively track and gather store level data across the region.

Established Nabisco partnerships that align priorities between companies which became the standard across the Phoenix District.

07/2012 – 07/2013 Sherwin-Wiliams, Cleveland, OH

Operations Manager

Responsible for accounts receivables, operations, and sales management.

Develop relationships with customers within territory in order to maximize sales results.

Train, coach, and manage store employees.

Make decisions regarding pricing, credit and other customer issues.

Assist in developing and implementing store market plan based on market conditions, store

mission, and financial/budget objectives.

Achieved revenue and profitability results that placed store in top 5% of Sherwin-Williams

locations in the Cleveland district.


Inventory Analyst, Mtek Media, Columbus, OH, June 2011-September 2011

Economic Analysis Intern, Columbus Chamber of Commerce, Columbus, OH, January 2011-June 2011


V.P. of Finance, Ohio State Club Gymnastics Team, September 2010-June 2011

Developed and monitored annual quarterly budgets, tracked expenses.

Developed and implemented sound fiscal policies during the re-chartering process.

Analyzed and reported cash inflows and outflows to Board of Governors.


2012 The Ohio State University, Columbus, OH

Max M. Fisher College of Business

Bachelor of Science in Business Administration Economics and Marketing

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