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Customer Service Active Directory

Ponte Vedra Beach, Florida, 32082, United States
August 31, 2017

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Martin Lubojacky

** *** ***** ****** *.

Jacksonville Beach, FL, 32550

904-***-**** Desk Top Support Technician

Summary of Qualifications:

Desk Top Support Technician with experience working in fast-paced environments demanding strong organizational, technical, and communication skills. Training in help desk, networking, computer assembly and repair. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively with a diverse group of co-workers and clients. Education and Technical Training:

Iss Obchodni, School of Commerce, Ceske Budejovice Business and Service in Travel Industry

Iss Cestovniho Ruchu, Ceske Budejovic

Hotel Managment Education Diploma

NewHorizons Computer Learning Center, Jacksonville, FL

• CompTIAA+, Certification COMP001021132882

• CompTIANet+

Professional, Technical, Academic Skills List:

• Customer Service

• Inventory Control

• PC Repair &Maintenance

• Network Security, Firewalls and VPNs

• Network Standards and Protocols


• Microsoft Network Operating Systems

• LAN&WANTechnology &Applications

• Active Directory

June 1997

June 1995

February 2017

IP Addressing

Microsoft Office Suite

Software&Hardware Updates

PCRepair &Maintenance

Virus Removal

Aseptic & Sanitary Techniques

Management & Supervision

Logistics & Planning

Culinary Arts

Professional Experience/WorkHistory:

Independent Computer Consulting, Jacksonville, FL

IT Consultant

• Built computers to customer specifications

• Updated and installedWindows 8, 7, Vista andMicrosoft Office Suite software

• Updated and maintained virus protection software, performed system scans and removed any detected viruses, spyware and malware

• Add new users in Active Directory with the corresponding permissions

• Replaced hard drives, motherboards, RAM and other computer components

• Set up, secured, and maintained wireless networks including TCP/IP routing and firewall configuration

• Responsible for managing various IT projects including: installing, maintaining, analyzing, troubleshooting, and repairing individual PC workstations and peripherals September 2015 to Present

Seahorse Grill, Ponte Vedra Inn&Club, Ponte Vedra Beach, FLApril 2016 to Present Chef De Partie

• Prepared tasty, nutritious and well balanced meals for customers

• Decided on the quantities of food to be cooked and size of portions to be served

• Created dishes for clients with special dietary or cultural needs

• Maintained the correct level of fresh, frozen and dried foods in the store room Sawgrass Marriott Golf Resort &Spa, Ponte Vedra Beach, FL June 2014 to August 2015 Chef De Partie

• Supervised cook staff in high class restaurant kitchen

• Prepared room service meals and coordinated late orders from other restaurants as requested

• Created new recipes in collaboration with staff

BohemiaRoofing, Jacksonville, FL March 2011 to December 2013 IT Technician/Support Worker

• Set up, maintained and repaired company PCs, printers, and peripherals

• Installed programs includingMicrosoft Office, virus removal, and architectural design programs

• Planned jobs, delivered job orders

Whistler Blackcomb, Whistler, Canada November 2009 toDecember 2010 Chef De Partie

• Supervised kitchen staff in preparing meals for ski resort following traditional Canadian recipes

• Designed menu and decided on dishes and serving sizes

• Maintained clean and sanitary work and dining areas MovenpickHotels &Resorts, Prague, CzechRepublic June 2008 to October 2009 Chef De Cuisine

• Invented new dishes and recipes

• Prepared meals in classical European style

• Cleaned and maintained kitchen, inventoried stock, bought meats, vegetables, and herbs

• Martin Lubojacky

29 San Pablo Circle S.

Jacksonville Beach, FL, 32550


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