Objectives

To join an organization as a team member; use developed techniques and organization skills for any required task or duty.

Experience

B & L Wrecker Service, Atlanta GA

Computer Operative Dispatcher

February 1990 – August 2017

Assigned service/work schedules for workers as per their area of work

Received work orders and tenders from superiors and dispatched them to personnel

Maintained continuous communication channels with supervisors and workers to sort their work-related issues and doubts

Estimated workforce requirement and equipment needed to complete projects

Documented records for dispatches including equipment used and charges incurred to be added to the management budget

Maintained a comprehensive record of expenses, consumer requests, activities performed, and other related dispatch data

Introduced new work processes to better the work performance and efficiency

Marketed logistical services to new brokers to bring additional business to the company

Nordstrom, Atlanta GA

Rotating Sales and Support

March 2016 – July 2017

Worked as a team player to ensure each customer receives the best service possible

Answered telephones and direct customers to the appropriate contact

Assisted customers with sales, returns, and other transactions

Greeted customers in a timely, professional and engaging manner

Duties included restocking, maintaining a tidy showroom floor, and addressing customer concerns

Preserved an organized environment while completing tasks in a timely manner

Education

Brown High School, Atlanta GA

High School Diploma May 1985

Communication

Detail- oriented

Proficient with Microsoft Office Skills

Ability to effectively communicate with the customers and other professionals

Adept at operating an array of communication equipment effectively

Proven ability to think rationally under stress

Excellent listening and comprehension skills

Excellent organizational and communication skills

Leadership Orientated

References

Jacquayle Butler, Manager B&L Towing

678-***-****

Tierra N. Mulholland, Assistant Manager, Nordstrom

Work Phone – 470-***-****