CHARLES NUSSKERN
**** ***** *****, ***********, ** 27358 (C) 336-***-**** ac13q8@r.postjobfree.com
Professional Summary
Experienced results-driven Information Systems Professional with 20 years of experience with the ability
to quickly master new technologies, direct IT projects from inception to execution, strategically
allocate resources and delegate tasks to achieve on-time, on-budget delivery, as well as
implementing new procedures and technologies to strengthen security posture, enhance operational
efficiency, and control costs.
Skills
Active Directory Management Business Continuity
Exchange Infrastructure LAN and WAN Management
Systems Hardening & Security Data Center Virtualization
Business Process Improvement Cloud Computing
Change Management VoIP Infrastructure
PowerShell Scripting Vulnerability Management
Work History
Owner/IT Consultant Feb 2010 - Current
Nusskern Consulting LLC Kernersville, NC
Designed and deployed Web Application for a manufacturing company that allowed them to
leverage Lean Six Sigma practices which helped improve their manufacturing processes and
reduce cost
Designed and implemented a successful multiphase migration project which included the
consolidation of 25 physical Servers to virtual instances using VMware vSphere infrastructure,
resulting in improved efficiency, functionality, security, and reducing operating costs
Provide remote systems management, diagnosis, troubleshooting and support services to
corporate clients
Install, configure and administer Windows server environments including Active Directory, Internet
Information Services, SQL Server, Exchange and DNS Management
Work with corporate clients on creating and administrating Business Continuity plans
Responsible for writing system documentation, process and change control procedures, and
implementation sign off procedures
Systems Administrator/Systems Engineer Mar 2005 - Feb 2010
Mann Conroy Eisenberg & Associates, LLC Greensboro, NC
Designed, implemented and administered a highly managed Windows Server 2003 infrastructure
in an effort to reduce the cost of managing a diverse set of business needs by delivering a
consistent computing environment
Managed messaging environment with Exchange Server 2003/2007 & Blackberry servers in various
locations.
Responsible for creating and implementing Disaster and Recovery standards for Network
infrastructure
Configured, deployed and maintained all networking devices and infrastructure across all sites
including switches, routers and firewalls.
Senior Systems Engineer Jan 2003 - Feb 2005
Inphaze, LLC Greensboro, NC
Maintained and administered computer networks and environments
Performed telecommunication and networking business evaluations.
Installed, maintained and supported VoIP applications.
Identified and solved technical issues with a variety of diagnostic tools.
Prepared, distributed and presented weekly project status reports to senior-level business
executives and vendors
IT Operations Manager Feb 1999 - Jan 2003
Polaris Systems Inc. Greensboro, NC
Translated business goals, feature concepts and customer needs into prioritized product
requirements and use cases.
Made recommendations and developed technical design for new application features.
Oversaw implementation of application developments.
Oversaw the daily performance of computer systems.
Technical Support Specialist Feb 1998 - Feb 1999
Inacom Information Systems Greensboro, NC
Managed call flow and responded to technical support needs of customers.
Evaluated and responded to incoming sales leads and requests for technical support assistance.
Installed software, modified and repaired hardware and resolved technical issues.
Education
Associate of Applied Science: Computer Technology
ECPI University Greensboro, NC
4.0 GPA / Phi Theta Kappa President
Associate of Applied Science: Law Enforcement
Guilford Technical Community College Greensboro, NC
3.71 GPA / Phi Theta Kappa
Certifications
A+ Certified Service Technician -Nov 1998 – Present License COMP10075924
Microsoft Certified Professional -Sep 1999 – Present License A504-9012
Microsoft Certified Systems Engineer - May 2002 – Present License A504-9011
Network+ Certified Professional - Feb 2003 – Present License COMP10075924
Security+ Certified Professional - Aug 2017– Present License COMP10075924