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Management Manager

Fremont, California, 94555, United States
August 31, 2017

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Phone: 615-***-****


Visa: US citizen

•Hands-on technical director of DevOps with more than 8 plus years of experience in DevOps, Software development, Continuous integration, automation, cloud management, release and deployment management, team management, designing and implementing hosting solutions for multi tier enterprise applications. Widely worked on new projects delivery, designing and architecting cloud based hosting solutions, infrastructure cost optimization, automation deployment of java-based applications. I love to solve complex and repeatable tasks using automation.

• Strong experience in IT leadership, enterprise architecture, cloud strategy, devops, solution development, budgeting, strategic planning, vendor relations driving process improvements which elevate productivity and slash expenses

• Inspire unified teams to achieve project goals in consistent alignment with fiscal, timeline, and quality criteria

• Effective at managing and smoothly aligning multiple teams spanning IT and business to achieve both enterprise and business objectives

• Excel at interfacing with key stakeholders to propel forward- moving efforts, contain costs, and fuel continuous improvement across multiple initiatives concurrently

• Substantial hands on technical expertise complemented by business leadership capabilities and inherent ability to revitalize struggling teams, departments, and projects to surpass business expectations

• Delivered high-impact technology projects in consulting assignments, analyzed industry trends, and provided influential guidance and recommendations to senior management on IT roadmap and strategy


Position: Director - Enterprise Architecture and Devops SF, CA Nov 2015 to Present

Recruited by CTO to provide hands-on and proactive direction, Enterprise Architecture and DevOps management and technical leadership to team for the Software Development and Business Intelligence departments. Accountable for actively managing technology solutions that drive strategic growth; managed and reported to leadership on the on-going maintenance, development and implementation of projects. Set strategic goals and drove process initiatives throughout the company to streamline development and bring maturity to the organization.

• Established baselines and drive improvements in development process related to documentation, source code management, defect tracking, and product deployment.

• Reduced organizational cost by by realigning existing organization development tools with the core technical competency of staff.

• Managed Production Support by defining clear measures and processes. This reduced the Production Support workload by 40% by improving product quality discovered from root cause analysis.

• Proactively managed client relationships on challenging scenarios to recover problem projects.

• Managed vendor relationships related to expectations, delivery and issue resolution.

• Partnered with Senior Leadership to define and execute initiatives in the organization to drive productivity and reduce costs by leveraging existing staff. Example initiatives include: defining the Data Architecture team; forming a Release Management team; formalizing Product Management strategy and working as a SME in the redesign of the product line .

• Manage leadership expectations through proactive and regular communication of status, issues and resolution steps for each ongoing initiative.

• Partnered with Human Resources to formalize policy and procedures for the organization.

• Created collaborative partnerships with Professional Services, Business Analyst and Quality Assurance departments, bridging gaps in order to create a robust lifecycle for product development. Current technology stack

• Amazon Web Services (RDS, SES, SNS, SQS, S3, Elasticache, IAM, EC2, ELB, Route53)

• Virtual Machines / Server hosting (CentOS), Storage, DNS

(Route 53),

Networking/VPC, Self managed ElasticSearch, AWS IAM

•Virtual Machine (AD), Storage, DNS hosting, AD app integration

• Sensu (including Influxdb and Grafana)

• Internal REST based service for ops

• MongoDB, Postgresql, Mysql

• Microsoft Office 365

•Office 365 Admin for Exchange, Sharepoint and all Office software products •Chef Server

•Docker, Kubernetes, Mesos

• Google Computing Services

Core APIs: YouTube, Natural Language, Maps Geocoding

• Software Development stack

Java, Spring, JPA/Hibernate, ElasticSearch, Apache Storm, Eclipse, Maven • Reporting

Kibana, Excel extracts

• Operations

Wordpress, Rackspace email

• Stormpath

User management

US Cellular, Chicago Feb 2012 – Nov-2015 Position:Director - Devops

Responsibilities :

Accomplished, performance-driven SaaS Technical Operations professional with impressive track record of successfully delivering emerging, innovative technology solutions. Specific expertise in Cloud Operations (AWS), DevOps, service availability, proactively managing project scope, risk, budget, schedule and quality.

•Able to combine sound business practices with dynamic approach to meeting client requirements; proficient at balancing high tech with high touch. Effective, accountable leader; resourceful in identifying, coordinating and managing cross- cultural, multi-functional teams. Skilled in proposal development, contrac negotiations and vendor relations; experienced liaison; expert level knowledge in compliance standards including Sarbanes- Oxley (SOX) and SAS 70.

• Manage product development of multiple applications related to Procure-to-Pay functionality with the main application having over 1.5 million lines of executable code.

• Manage production support for the hosted environment and enterprise clients.

• Develop and implement project and release plans for functional and technical enhancements in the applications in collaboration with the Change Control Board.

• Manage application vulnerability and remediation processes.

• Implement and maintain policies for Business Continuity and Disaster Recovery plans as per the corporate guidelines.

• Assist in RFP's, customer engagements and implementations, and SSAE16 audits.

Brought on board to stand up the mobile platform from traditional server infrastructure, helped to leverage Aforementioned included production, stage and development environments all running on AWS. Assisted developers with debugging and other production issues. The platform was up in time for the first day of classes. Led the effort to move from traditional server infrastructure to Dockerized microservices using AWS ECS and Terraform; and from there to a part serverless AWS Monitoring - New Relic, Sysdig, Splunk

Grainger, Chicago Oct 2010 – Dec 2011

Position: Manager- DevOps

Senior Manager technical operations. Leading a team of 12 techops/devOps Consultants spread across US

•Design and implemented hosting solution for many products of hCentive •Participate in RFP (request for proposals) responses for new projects

• Spearheading infrastructure cost optimization project. Budgeting for technical operation team

• Approves new Software's/hardware's provisioning and infrastructure invoices.

• Coordinate with IT, Security, product development, QA teams and vendor management

•Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness.

• Project management for new techops tasks, efforts estimation, design and implementation of end-to-end solution.

Mead Johnson & Company (MJN), IN Jul 2008 – Oct 2010 Consultant (Manager, Solutions Delivery)

Managing consultant for Mead Johnson & Company, delivering software solutions with a focus on SharePoint 2007 and SharePoint 2010 technologies. Managed small teams (3-10 people) to deliver custom solutions for clients within specific, typically aggressive, timeframes.

• Perform analysis on existing systems and new requests to ensure Sharepoint farm stability and safety

• Manage other consultants to deliver accurate estimates with on- time delivery, and proactively respond to schedule challenges with communication and solution options

• Manage break-fix and new requirements requests, with status reporting on current open issues or new requirements

• Documentation of all work product (software, infrastructure, topology maps, etc)

• Actively pursue technical certifications

Project: YouSwoop (Sharepoint 2010)

A daily deals commerce site with problems keeping online. The internet site was redesigned in both hardware and software, and a new content management processes to leverage SharePoint 2010's SQL to SharePoint connectivity was added to simplify the process deal managers to perform deal submission, allowing managers to focus on new revenue streams.

Project: Intranet Retooling (Sharepoint 2010, Internal) Converted static company website to a data-driven solution, removing technical hurdles for content deployment, allowing web team members to focus on content quality.

Additional Information

Programming & Frameworks: Java, J2EE, Struts, Spring, Hibernate, Web Services, SQL, C# .NET, C, Servlets, XML, JSON, WSDL, SOA, REST, SOAP, JavaScript, JNDI, JSP, JDBC, EJB, JAXP, XSLT, Log4j, UML, Big Data Cassandra, Enterprise Architect, SAP XI, Integration with ERP - JD Edwards Software & Tools: AWS, Google Cloud, API Gateway (Mashery, Apigee, WS02), Microservices, Git, Docker, Kubernetes, Redis, EHCache, Selenium, Sonarcube, Jenkins, TIBCO, MQ, Eclipse, CDN, HAProxy, SQL Server Management Studio, iOS, Android, Visual Studio, TOAD, SQL Developer, Enterprise Architect, JProfiler, OptimizeIt, Rational ClearCase, Visual Source Safe,, Load UI, Microsoft Project, Microsoft Office (PowerPoint, Excel, Access, Visio, Word), POS systems (Aloha), QSR

Application Performance Monitoring Tools & Logging: New Relic, Splunk, ELK stack (Elastic search, Logstash, Kibana), CA Wily Introscope, Team Quest CPU monitoring

Load Testing Tools: SOASTA cloud based testing, Cavisson, HP Load Runner

Project Management & Team collaboration tools: Atlassian stack

(JIRA Agile, Confluence, Trello), Microsoft Project Plan Databases and tools: Microsoft SQL Server, Oracle, DB2, Informix, Sybase, SQL Server Integration Services (SSIS), Infomatica ETL, Microsoft Master Data Management (MDS) Web and Application Servers: Apache-Tomcat, IIS, WebSphere application server, WebLogic application server, WebLogic portal server, Oracle Application Server J2EE Container

Operating Systems: Linux (Red Hat Enterprise Linux), UNIX

(Ubuntu, Oracle Solaris, AIX), Windows

Development Methodologies: Agile/Scrum Methodology

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