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Contact Call Centre

Location:
Cape Town, WC, South Africa
Posted:
August 31, 2017

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Curriculum vitae of Siyamkela Nkopho

Address : ***** ****** ******, ******, ***********, 7784

Contact Number : 083*******

Email Address : ac13hy@r.postjobfree.com

Personal Details

Date of birth : 1986/08/28

Gender : Male

Home language : IsiXhosa

Other Languages : English, Zulu, Afrikaans

Race : Black

Education History

Last school attended : Kwamfundo Senior Secondary School

Highest Grade passed : Grade 12

Year Completed : 2005

Subject Passed : IsiXhosa, English, Afrikaans, Maths, Biology & Geography

Training Development

Institution : Learn to Earn

Course : Call Centre Course and Office Administration

Module : Introduction to call centre, The call opening, Listening skills, Acknowledging the caller, Transitioning a call, Asking questions, Setting expectations, Resolving problems closing the call.

Duration : 2 Months

Year : 2015

Institution : Silulo Ulutho Technologies

Course : Computer Course (End User Computing)

Modules : Introduction to computers, Windows, Ms Word, Ms Excel, Power Point & internet

Duration : 2 months

Year : 2015

Work Experience

Company Name : Woolworth’s Coffee shop

Job Title : Bar Man

Year : 2008 - 2010

Contact Number : 021 *** ****

Company Name : Myatt café n Chocolatier

Job Title : Bar Man

Year : 2010 - currently

Contact Number : (021) 4188 844

References

Contact Name : Mrs Charlsey Evans

Relation : Supervisor

Contact Number : 082 6009 9576

Contact Name : Mrs Jack Noziphiwo

Relation : Trainer

Contact Number : 082 *** ****

Contact Name : Mr Thembela Zokufa

Relation : Pastor

Contact Number : 083 *** ****



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