Contact Call Centre
Resume:
Curriculum vitae of Siyamkela Nkopho
Address : ***** ****** ******, ******, ***********, 7784
Contact Number : 083*******
Email Address : ***************@*****.***
Personal Details
Date of birth : 1986/08/28
Gender : Male
Home language : IsiXhosa
Other Languages : English, Zulu, Afrikaans
Race : Black
Education History
Last school attended : Kwamfundo Senior Secondary School
Highest Grade passed : Grade 12
Year Completed : 2005
Subject Passed : IsiXhosa, English, Afrikaans, Maths, Biology & Geography
Training Development
Institution : Learn to Earn
Course : Call Centre Course and Office Administration
Module : Introduction to call centre, The call opening, Listening skills, Acknowledging the caller, Transitioning a call, Asking questions, Setting expectations, Resolving problems closing the call.
Duration : 2 Months
Year : 2015
Institution : Silulo Ulutho Technologies
Course : Computer Course (End User Computing)
Modules : Introduction to computers, Windows, Ms Word, Ms Excel, Power Point & internet
Duration : 2 months
Year : 2015
Work Experience
Company Name : Woolworth’s Coffee shop
Job Title : Bar Man
Year : 2008 - 2010
Contact Number : 021-***-****
Company Name : Myatt café n Chocolatier
Job Title : Bar Man
Year : 2010 - currently
Contact Number : (021-****-***
References
Contact Name : Mrs Charlsey Evans
Relation : Supervisor
Contact Number : 082-****-****
Contact Name : Mrs Jack Noziphiwo
Relation : Trainer
Contact Number : 082-***-****
Contact Name : Mr Thembela Zokufa
Relation : Pastor
Contact Number : 083-***-****
Contact this candidate