Sales Customer Service

Lee Wilson 714-***-**** • ******@*****.***

SALES MANAGEMENT / RELATIONSHIP DEVELOPMENT / NEW TERRITORY EXPANSION

Results driven sales professional with a MBA and over 15 years of proven success within business development, & account management. Experienced and consistently exceeding sales targets. Looking to leverage passion for sales to drive revenue and growth with an outstanding organization.

PROFESSIONAL EXPERIENCE

Donatek Systems Cerritos, CA May 2014 – Present

Sales Manager

•Increase monthly revenue by 10%. Successfully managed outside team of 5.

•Develop monthly progress reports. Negotiate pricing contracts. Handling pricing issues.

•Create new business opportunities within current relationships by understanding customer needs and requirements.

•Prospecting for new business and relationships daily.

•Led sales training, provided account management guidance and ongoing mentoring.

•Garnered repeat business immediately (10%) within emerging market due to excellent customer service and tenacity.

Aramark Refreshments, Carson, CA March 2011 – May 2014

Sales Specialist

•Sold first Micro Food Market in LA area.

•Facilitated over $4,000/mo. in new coffee business sold.

•Cold Called and met in person with prospective clients.

•Performed high volume of outbound calls 80-100/day, while giving 10-12 presentations/wk.

Sales Associate

•Averaged 7sales/wk. with average of $250/ea. in monthly reoccurring revenue. (Top 15% of company). Tiger Team Member to alpha test new programs and procedures to maximize sales and revenue.

•Launched LA/OC market and grew business to $225,000 in six month of market expansion to become #2 market.

•Recognized by management for consistently exceeding sales quota by up to 133% via cold calling and on-site meetings.

City Gridmedia (Formerly City Search), Irvine, CA January 2006 – February 2011

Orange County Sales Manager

•Supervised a team of 10, handled daily operations including providing sales targets and weekly guidance.

•Launched Orange County territory, hiring, training, establishing territories.

•Led business development efforts to generate $65,000 in monthly billings by prospecting and direct selling, while simultaneously managing 75+ local accounts.

•Designed “Buddy Blitz” sales strategy, a buddy system approach targeting new accounts, which increased appointments and sales closed by 25%.

•Recommended SEO and SEM programs tailored to clients’ needs & budget, which amplified web visibility up to 50%.

Account Representative

•Recognized repeatedly as Top Performer throughout 2009 for achieving sales targets, 106% to aggressive sales budget.

Verizon Information Services, Los Alamitos, CA April 2002 – December 2005

Customer Service Account Agent

•Worked closely with customers of high-risk credit accounts to negotiate favorable payment options and collect fees that were beneficial to both Verizon and advertiser.

Senior Sales Representative

•Prospected and retained over 350 annual So Cal advertising accounts through high quality account management.

EDUCATION

MBA, Pepperdine University, Graziadio School of Business December 2005 BA, Political Science, University of California, Santa Barbara June 1996

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