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Air Force Service Representative

Location:
Trumbull, CT, 06611
Posted:
September 01, 2017

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Resume:

William Benedict

** ****** *** **** **** Sandy Hook, CT 06482

203-***-****

ac137e@r.postjobfree.com

Professional Summary

A dedicated and highly competent professional focused on achieving results through proper utilization of experience, knowledge and resources on hand. Strong technical background in military systems and aircraft. Analytical with ability to interpret processes, people and situations. Able to make objective decisions quickly and accurately. Excellent interpersonal, communication and collaborative skills with a demonstrated ability to lead, organize, manage and plan.

US Air Force Veteran-Honorable Discharge, March 2017

Active SCI Top Secret Security Clearance

Over four years of experience in supervisory/managerial capacities

Specialized Military Experience

United States Air Force 2011-2017

Various Duty Stations

Command Central Specialist/Mission Manager, 2013-2017

Air Traffic Controller, 2011-2013

Managed, operated and monitored communications essential for controlling air and ground operations for 12,000 service members, 118 aircrafts and over $3 billion in additional assets. Directly responsible for maintaining and relaying critical communications between the Pentagon, NORAD, high-level military and government decision makers. Implemented emergency plans for natural and wartime disasters. Monitored surveillance and detection systems, such as air defense; interpreted and evaluated tactical situations and made recommendations to superiors. Contributing member of command post that won Air Combat Command’s “Command Post of the Year”.

Promoted to Mission Manager after successfully serving as Command Post Controller from 2013-2015.

Received Air Force Achievement Medal for critical and effective management of $150 million in assets for humanitarian assistance for hurricane relief efforts in Haiti, 2016.

Assisted in installation of state of the art communications system (Unify) and trained all 12 members of department in use.

Additional Experience

Benedict’s Home and Garden, Monroe, CT 2008-2011

Customer Service Representative

Successfully integrated and became key member of Service Representative team. Fostered positive customer relations and an excellent atmosphere with co-workers. Cross-trained into other positions to relieve temporary manning shortfalls in other departments.

Education & Training

Bachelors of Science-Mechanical Engineering 2011

Worchester Polytechnic Institute

United States Air Force, Airman Leadership School, 160 hours



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