Customer Service Driver

Rontu D. Faison

*** ******** ****** **. 410-***-**** (Home)

Aberdeen, MD 21001 410-***-**** (Cell

Objective

To obtain a position with a growing company in which I can utilize and enhance my current skills and background.

Skills

Shipping, receiving, sorting and inventory functions. Operating material- handling equipment, such as a forklift and pallet jack. Standing and lifting heavy objects weighing as much as 75lbs or more. Preparing goods to be shipped, pulling the product off the shelf and stacking it on a pallet, shrink-wrapped and loaded onto a truck and prepare a packing slip or invoice for the customer's reference. Also a certified HVAC Service Technician in which I’m proficient in installing heating and cooling systems in large buildings or residences. Troubleshooting repair and with proper installation procedure. Installation may require heavy lifting, working in cramped quarters and working in awkward positions as well as possess familiarity with the equipment's function, provide good customer service skills and making cold calls or follow-up calls with customers. Experience

04/2016-current. Moving associate. Hoffbergers Moving & Relocation Services Unload& reload trucks, move furniture, shipping & handling,inventory, making sure property protection is at areas needed, installing,dismantling, cleaning area of interest, trash removal 05/ 2013 - 08/2013 Resetter M erchandising Done Right Inc. B altimore, MD

Stock shelves and freezers for various stores, completed inventory of stock supply, setup new stores, installing shelving and then stocking those shelves for openings or reopenings

10/2008 - 06/2010 Maintenance Technician Maryland Club Baltimore, MD Maintained a clean, secure place for the residents to live. Responded to service request submitted by residents such as repaired plumbing and electrical wiring, changed door locks, sealed windows or bathroom fixtures, replaced appliances or inspected evidence of infestation. Vacuumed and mopped public areas like hallways, lobbies and mail rooms. Kept parking area and grounds clean and free of debris, exterior window washing, installed new carpets and fixtures and painted.

10/2007 - 01/2008 Driver Helper United Parcel Service Baltimore, MD Helped the driver with the delivery of packages with the use of a DIAD board while heavy lifting was required up to 50lbs or more. Navigated the driver to the next delivery point, and sometimes spoke with dispatchers if the driver's were busy. Helped guide the driver while backing into tight loading docks. Assisted the driver with customer service to clients and the cleaned of vehicle. 02/1999 - 09/2007 Warehouse Technician Phillips Foods Inc. Baltimore, MD Loaded and delivered supplies and equipment to departments at all offices daily; maintained delivery log on each delivery made for accountability purposes. Picked up and acknowledged receipt for excess property turned in by departments; processed Equipment Transfer Forms (ETF). Assisted in conducting monthly/annual inventory supplies/equipment stored at the warehouse; assisted inventory control in tagging fixed equipment. Assisted in receiving, inspecting, logging of goods shipped to Central Receiving area. Completed discrepancy reports for overage and shortage shipments. Assisted in pulling supply orders and processed new acquisitions to include checking, logging, recording, filing, and staging for delivery. Performed basic maintenance on medium trucks, forklifts, pallet jacks, and other warehouse equipment. Education

06/2008 - 03/2009 Tesst College of Technology C ertified HVAC Tech Baltimore, MD Currently G.E.D Baltimore, MD

References

Professional and personal references available upon request.

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