*** ****** **, ******** ***** PANDETI ac12nd@r.postjobfree.com

Harrison, NJ 07029 http://www.linkedin.com/i n/sramanthvarma 401-***-**** Summary

Atlassian Administrator with hands-on experience in configuring Atlassian DevOps tools administration, Software configuration management.

Work Experience

Atlassian Administrator at Addteq Inc. Jan 2017 –Present

• Worked on setting up and delivering demos for JIRA, Confluence & related plugins to potential clients for their use cases .

• Worked on installations, migrations and upgrades of Atlassian applications like JIRA, Confluence, Stash/Bitbucket and Bamboo using PostgreSQL and MySQL as databases.

• Worked on Workflow Customizations and Permission Schemes clean-up for JIRA instances for all JIRA Projects by implementing improvements using JIRA best practices for Workflow Customizations and Permissions.

• Integrate Jira and Salesforce by creating leads, Opportunities and converting them to Jira user stories.

• Configure JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration Communicate and share knowledge with internal and external contacts at all levels.

• Worked on supporting multiple Addteq’s Codefactori customers by troubleshooting configuration & administration issues, scheduling and performing upgrades, & recommending best practices for maintaining JIRA and Confluence applications.

• Worked on evaluating and configuring plugins like Portfolio for JIRA, Tempo Timesheets, Zephyr for JIRA, and Project Configurator for JIRA for couple of clients.

• Provided JIRA Service Desk, JIRA Software and Confluence trainings for couple of clients. Trained more than 100 users on these applications for one of these clients.

Jira Analyst at HCL Technologies Aug 2012 – Jun 2015 Client: Cisco, United States of America

• Responsible for supporting Engineers with the entire software tool DevOps development and managing all projects for Tools and Infrastructure team

• Created and worked on JIRA customization-Issue Types/schemes, Workflow/Field Configuration/ Permissions and Notification schemes for all projects

• Worked on JIRA installation and upgrade and Performed JIRA configuration

• Managed Jira Add ons and Worked on Setup JIRA for HelpDesk/Tickets

• Worked on JIRA & Agile (formerly known as Greenhopper) Best Practices

• Worked on Integrating JIRA with Confluence, Fisheye, Crucible

• Created customized Versions/ Components for all projects

• Created Dashboards for customer leadership and functional areas

• Created custom screens, screen schemes, custom fields, issue filters to be used with customer dashboards and specific project queries

• Authored a customer JIRA standard practices document. Skills

Programming: Java, Python, R, SQL, C

System admin skills: Unix/Linux, Windows.

Database: SQL Server, MYSQL.

Tools: Jira, Salesforce, Bitbucket, Bamboo, Confluence, Fisheye, Tableau, Bugzilla, Nessus, Perforce, SQL Server, Nagios, Status Cake, Vagrant, Docker

CI/CD Tools Bamboo, Jenkins.

Education

Master of Science in Information Systems Dec 2016

New Jersey Institute of Technology, Newark, New Jersey GPA: 3.8 / 4.0 Bachelor’s Degree in Information Technology May 2012 Anna University, India GPA: 7.43/ 10

Academic Projects

Designing a Database for NEI Dataset [ MS SQL] Fall 2015

• Dataset was first normalized and then imported to the Microsoft SQL server2012. The size of the dataset is 3+ million records.

• Project provided new perspectives for the NEI dataset by Establishing relationships among the tables and optimizing the queries.

Analysis of Homicides Spring 2016

• Homicide cases by constructing web crawler over various data sources like (FBI, Wikipedia, Murderpedia) using R and understand the motive behind crime using standard web mining process.

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