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Customer Service Chemical Engineering

Redwood City, California, United States
August 29, 2017

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Nihar Patel

*** * **** ** ******** (ca *****)

Cell: 757-***-****


Seeking a challenging and responsible position in Quality Control and Research and development where my expertise in analytical techniques of chemistry and engineering will be utilized, while at same time contributing my best to the overall development of the Organization.


Diploma in chemical engineering (need base): Major Mass Transfer Operation, T.E.B.Gujarat, India, may 2007


Mini Auto clave (M.A.C.), R.V.P.D. (Dryer), Agitated Nutch Filter (A.N.F.), Crystallizer, Extractor, Centrifuge Machine, Reactors (M.S., G.S., S.S.), Distillation Column (S.S., G.S.), Hydrogenator


Valley Oaks Inn ( woodlan, california ) Sep.2016 to continue

* hotel management taking care of customers online reservations of expedia and also responsible for some of the maintenance work in the hotel

Vita care Pharma ( skyline dr, south plainfield nj ) May 2014 – Sep.2016 Quality Assurance Inspector

* QA documentation as per s.o.p. taken care of production is well in- process samples during the batch finished product samples after completion of batch.

* Batch manufacturing record (BMR) reconciliation after completion of batch also responsible for the scale calibration every once a week.

* as per the product specification I m responsible for the tablets hardness, thickness, disintegration and all other test same as per requirement of the capsules production too

* Responsible for all the employee to making sure that they get all the safety equipments like gloves, apron, hairnet, mask, safety glasses etc.

* Room clearance before starting any batch, sampling initial, in-process, finals batch balancing. Also facing the internal audit every six month in the company.

Dunkin Donuts ( Talmadge rd, Edison nj ) Feb. 2015 – Sep. 2016

* As an employee I m responsible for taking care of customer service, food arrangement, register count and balance of the shift. Cleaning ordering etc.

* customer service is more important in the store, also taking care of online orders

7 Eleven (3185 Holland road, Virginia beach ) July 2013 - March2014

As an employee I work there and responsibilities like customer service, making food, cleaning, stuck the grocery, register etc..

Handling the mclane delivery every two days a week, and also have the gas station so delivery of the gas and cleaning of gas station etc.

I worked overthere from( 8 july 2013 to 28 march 2014 ) and our manager is mr. Ravi overthere

BP store ( north Hampton blvd, Virginia beach ) Dec.2014 – Maech 2014

* I did custumor service over there and also responsible for the register count, grocery, gas station etc..

Heerasons Chemicals, Yash Rasayn Chem.P.V.T., L.T.D., Gujarat – India, (ISO 9000:2000) Aug. 2007 –Aug. 2010

Shift Engineer (R&D Pilot Plant)

Performing Distillation in Vaccum, Simple, Fractionation, after filtration, Column etc.

Experienced in handling Auto Clave Hydrogenation, New Product Development, Catalyst Performance etc.

Operating Different Dryers like Hastolloy, Pilot, Rotary vaccum paddle dryer (R.V.P.D.),

Speciallity in giving the TRIAL of different kind of Agitated Nutch Filter in any product.

Monitoring and Troubleshooting, Developing Process Design, Optimization of Plant Capabilities, Minimizing Energy Inputs etc..

Performing on Chemical Reaction like Ammonolysis, Nitration, Diazotization and Hydrolysis, Sulphonation, Chlorosulphonation, Esterification, Friedel-craft reaction, Hydrogenation, Reduction etc..

Operating Utility like Air compressor, Vacuum pumps, Steam ejector, Steam cushion, Chilling plant, Thermic fluid heating system, Cooling tower etc..

Beacon Diagnostics Private Limited, Gujarat, India. (ISO 9001-2000, FDA, CE Company)

QC Chemist April 2011- Dec 2011

* All the Raw material testing as per standard operating procedure (s.o.p.) Bio chemistry testing like glucose, cholesterol, uric acid etc.

* osmosis, reverse osmosis(R.O.) water testing everyday schedule enzymes testing performance test as per s.o.p. Operating the lab instruments and calibration. Preparing the ISO SOP QA documentation too.

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