Jesse Mendoza
San Jose, CA *****
ac12d8@r.postjobfree.com
PROFESSIONAL QUALIFICATIONS
40+ years of work experience and extensive knowledge in the repair and installation of phone and data systems
Excellent trouble-shooting skills
Self-motivated with the ability to set priorities and achieve immediate and long-term goals and meet deadlines in a timely fashion
Demonstrates the ability to work independently and as a team member
Easily adapts to new concepts and responsibilities
Ability to build and maintain strong relationships with clients, vendors and co-workers
PROFESSIONAL EXPERIENCE
1999 – Present - XO Communications
Field Services Technician III
Install, test and repair voice, data, fiber and equipment
Install, test and repair routers for Internet; turn- up and maintain all telecommunications and IP related equipment
Perform general maintenance, upgrades and preventive measures on all XO customer equipment, such as last-mile circuits and premise equipment
Consistently interact with customers and technical liaisons in a professional and timely manner
Manage projects at various locations for various customers to meet deadlines and exceed expectations
Collaborate with network technicians with installations, commissions, tests, and acceptance of all new network installations
Respond to emergency network issues in a timely fashion
Exhibit safe and high-quality work habits
Train junior technicians on all job duties
1998 – 1999 - ICG Communications
Field Services Technician
Install and repair voice and data equipment
1997 – 1998 - Brooks Fiber
Field Services Technician
Install and repair voice and data equipment
1990 – 1997 - Westone Phone Service
Installer & Repairman
Install and repair voice and data equipment
Install and repair LAN network wiring
1987 – 1990 - JM Phone Services
Installer & Repairman
Install and repair internal and external voice lines, PBX and LAN network wiring 1974 –1987 - Pacific Telephone
PBX Installer & Repairman
Install & repair voice lines inside & outside I & r PBX systems EDUCATION
Online courses regarding installation and routers for Cisco, CAC and Adtran products
REFERENCES
Available upon request