Education:

Florida State College @ Jacksonville

Jacksonville, Florida

Certificate of Office Support

Earned 12/08

Jean Ribault Senior High School

Jacksonville, Florida

High School Diploma

Salutatorian

Earned 06/86

Work Experience:

Baptist Eye Institute – Health Information Management

1235 San Marco Boulevard

Suite 207

Jacksonville, FL 32207

March 2005-February 2006

Title: Regional Consultant

Reviewed patient medical records for completeness, accuracy and regulatory compliance

Retrieved patient medical records for physicians, technicians, staff

Protected the security of medical records to ensure confidentiality.

Planned, developed, maintained and operated a variety of health record indexes and storage and retrieval systems to collect, classify, store and analyze information

Computer entry of demographics, history and extent of disease, diagnostic procedures and treatment

Compiled and maintained patients' medical records to document condition and treatment, providing data for research, cost control and care improvement

Handled patient admission, discharge forms

Released information to individuals, agencies in compliance with appropriate regulations

Delivered and completed 100+ confidential patient files to respective nurses in the clinical domain.

Implemented a data process to help keep track of patient files that went in and out of the medical system

Created an operational management system through Microsoft Excel to aid in the programmatic condensation of various asthma files

Performed clerical duties and maintained an efficient and highly organized Medical Records Department

UNISOURCE, Inc.

815 South Main Street

Jacksonville, FL 32202

July 2004 – February 2005

Title: Office Clerk I

•Organized confidential student information into a centralized word processing system

•Gathering useful and important information by phone, letter, email or in person

•Implemented a data process to help keep track of patient files that went in and out of the system

•Managed the creation and typing of documents as well as the processing of clients information

•Responsible for the filing of billing requisitions as well as the retrieval of archived requisitions

•Responsible for accurate archiving and retrieval of billing requisitions

West Jacksonville Elementary

2115 Commonwealth Avenue

Jacksonville, FL 32209

August 1998- June 2004

Title: Executive Assistant to the Principal

Oversaw student affairs and the student population’s academic requests and concerns

Interacted with the demands and requests of several assistant provosts

Provided

Primarily operated the computer for filing, scanning, and additional clerical work

Operated several technological instruments in order to aid efficiency on the job

Worked with several families to aide problems through way of counseling and alternative resources

Performed several imperative presentation to families

Compiled confidential paperwork for families

Retrieve, maintained and delivered emailed departmental requests

Coca-Cola Bottling Company

1412 Heron Street

Jacksonville, Florida 32254

March 1995-July 1998

Title: Data Entry Clerk

Managed the imputation of customer orders and cash, credit, and check payments into centralized system

Gathered statistical information through serial numbers about clients and purchases

Verified the accuracy of serial numbers before imputation into system

Processed forms as directed

Updated records continuously within the centralized database

Responsible for the filing of billing requisitions as well as the retrieval of archived requisitions

Responsible for accurate archiving and retrieval of billing requisitions

Additional Information:

Stenotyping experience

A+ Certification

Net+ Certification

Typing speed: 61-78 wpm

11,000 kps/Data Entry

Certificate in Office Support

Highly adept at Microsoft Office Suite

References Available Upon Request

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