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Customer Service Engineering

Location:
Saint Cloud, Florida, 34769, United States
Salary:
100000
Posted:
August 30, 2017

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John Wrains

Experience */****-*/**** Aronson Security Group Renton, WA

Project Manager

Project Managing designs of Large Data Center Projects. Consulting Engineer

Managing and Designing large Data Center security projects.

Technical Designs in Access Control, CATV, CCTV, Telecommunications, and security.

4/2012-7/2013 CD&W LLC St. Cloud, FL

OWNER/Consultant

Ensure the optimal application of technology and engineering resources to meet product development and/or customer requirements.

Provide engineering input for customers plan and execute to meet goals.

Ensure the optimization of AutoCAD and REVIT tools.

Ensure the optimal application of technology and engineering resources to meet product development and/or customer requirements.

Directed the development of products that have had deep and wide customer acceptance.

Broad understanding of an array of technologies and their use.

Technical Designs in Access Control, CATV, CCTV, Telecommunications and Security.

3/2001 – 4/2012 Walt Disney World Lake Buena Vista, FL Ride and Show Engineering Sr. Designer

Automatic Monitoring & Control System infrastructure equipment.

CCTV Security Video Switcher equipment.

PC LAN Cable design and acceptance for new projects.

Fire Alarm Control Panel equipment.

Access Control infrastructure equipment.

High End Museum Security Design and Installation.

Strong understanding of EPCOT building code.

Strong understanding of the National Electric Code.

Strong understanding of the National Fire Code.

Strong Computer skills.

High Security Barrier and Gate Controls.

System Integration.

PROJECTS: Disney’s Art of Animation Resort, Animal Kingdom Lodge, Tree House Villas, Saratoga Springs Resort, Grand Floridian, Back Stage Access System, Property wide CCTV system. 7/1999 – 3/2001 Walt Disney World Lake Buena Vista, FL Alarm Systems Engineering Services Manager

Managed 17 Craft workers.

Managed a $1.8 million budget to include labor, other expenses, and

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ac127a@r.postjobfree.com

101 Lakeshore Blvd.,

St. Cloud FL 34769

contract and service agreements.

Developed a strong team that was customer service oriented.

Managed maintenance of 492 Fire Alarm Control Panels (Siemens, EST, Honeywell, and Gamewell.

Managed maintenance of Property Wide Life Safety reporting system.

Managed maintenance of 200 individual security systems.

Developed and established property wide preventative maintenance program for all Fire Alarm systems and devices for Walt Disney World. 8/1996 – 7/1999 Walt Disney World Lake Buena Vista, FL Datacomm Supervisor

Managed 24 Craft workers.

Managed a $4.7 million budget to include labor, other expenses, and contract and service agreements.

Developed a strong team that was customer service oriented. Military Service 1975–1978 United States Marine Corp NCO Radio and Cryptography

Secret Clearance (Inactive)

Education

1975–1976 Radio Repair School Twenty Nine Palms, CA

Certification in Digital and Analog Radio Repair

Certification in Antenna Propagation and Construction 1981–1982 Orlando Vocational School Orlando, FL

Certification in Digital and Industrial Electronics 1983–1987 Valencia Community College Orlando, FL

A. S., Electronics and Computer Science.

1999–2001 Nova Southeastern University Orlando, FL

B. S., Business Management

Certifications BICSI Registered Communications Distribution Designer (RCDD). Walt Disney World Partners in Excellence Recipient. National Institute for Certifications in Engineering Technologies Level I. National Fire Protections Association Industrial Fire Protection, member of the AFFA.

AMP Certified in Installing/Certifying/Troubleshooting Copper and Fiber Cable.

Trained and certified in installation, programming, and repair of Allen Bradley, Toshiba, and G.E. PLC’s.

Trained in Disney Animation and Controls.

Toshiba Robotics certified in multi-axes robotics troubleshooting, repair, and programming.

Florida Police Standards Certification (Inactive). Member of BICSI.

BICSI Certifications in Voice/Data Cabling Systems and Designing LAN’s and Internet works.

Volunteer Member of SIA CSPM scheme committee

TIA Volunteer member for ANSI/TIA-942 Telecommunications Infrastructure Standard for Data Centers

F.I.R.S.T. Robotics Program, Team 186 Head Coach

Valencia Community College Electronics Engineering and Manufacturing Advisory Board member,

BSA Charter Organization Representative for Cornerstone Church Committee Chairman for Boy Scout Troop 77,

Sailing, Radio Control Models, Carpentry, and Computers.



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