Ashley McCool

ac1247@r.postjobfree.com • 630-***-**** • 2929 Grande Trail Yorkville, IL 60560

EDUCATION:

BACHELOR OF SCIENCE IN FAMILY AND CHILD STUDIES

Northern Illinois University

DeKalb, IL May 2015

Cumulative GPA: 3.315

Dean’s List: Fall 2011, Spring 2012, and Spring 2015

SKILLS:

Organizational & Multi-Tasking Skills

Time Management and Dependability

Strong Interpersonal Skills

Proficient in Microsoft Office

OBJECTIVE:

Strive to obtain quality work. Dedicated to meeting deadlines and achieving goals through prioritization of daily work.

EXPERIENCE

ER Select – Wells Fargo (Loan Servicing Specialist III)

October 2016 – April 2017

6+ months experience in customer service, loan administration, and sales environment.

Performed with a high level of accuracy along with meeting production standard guidelines.

Communicated with team members, leaders, settlement agents, title companies, and county offices.

Proficient in Microsoft Office, ICMP, and LPO.

Ability to navigate multiple computer systems, applications, and utilize search tools.

Great Southern Bank

October 2015 – October 2016

Built relationships with customers, displaying friendly, attentive service in all interactions.

Handled deposits, cash withdrawals, transfers, cashed checks, loan payments, and closing accounts.

Adhered to security and compliance procedures for protection of cash and other assets.

Maintained a balanced cash drawer with little to no error on a daily.

Land of Learning Child Care Center

April 2012 – December 2015

Observed and documented children’s behavior and development. Provided written and verbal updates to parents daily.

Provided supervision to children during everyday activities while creating and maintaining a safe learning environment.

Organized and executed activities scheduled by the teacher, developed and reinforced daily routines.

Randall 15 IMAX

November 2008 – December 2015

Managed quality communication, customer support, and product representation for each client.

Provided customer service to individuals seeking help.

Maintained a healthy and safe environment for customers.

Contact this candidate