CRYSTAL HOPE
*** ***** **** *******, ** *****
*** *** – 7696 ac11y3@r.postjobfree.com
Professional Summary:
Data Entry Specialist with an excellent record of accuracy and client satisfaction. Superb independent worker who also functions well as a data management team member strong ability to handle multiple alphanumeric data entry projects with highest degree of timeline and efficiency.
Key Qualifications:
Data Entry Mac and PC platform Microsoft Excel
PowerPoint Microsoft Word Knowledge of Medical Terminology
Photoshop InDesign Illustrator
Experience:
Healthcare Data Entry, May 2017 - July 2017
Axion Healthcare Staffing Agency, Blue Bell, PA
Handled confidential legal medical information in accordance with (HIPPA) and company policies
Entered alphabetic, and numeric, data form Care-One system and entered into ICue system following format displayed onscreen
Updated clients Allergies, Diagnoses, and Medications
Keyed ICD9s and CPT10 codes
Verify patience’s referrals
Data Entry Specialist May 2014 – March 2017
Radiant Systems, Inc., South Plainfield, NJ / Camden County Board of Social Services
Input data in an accurate and efficient manner
Sort confidential documents for clients files
Screening applicants for New Jersey State programs
Maintain clients' files
Use of New Jersey State and Camden County internal computer systems
Responsible for filing government documents
Organizes client files for the Government Document Imaging System
Data Entry Specialist
Insight Global, Conshohocken, PA/ Wells Fargo - March 2014 - May 2014
Proofread, compile, sorted and verified data information then keyed corrections into the banking system
Correct data entry errors for the Data Entry Team
Followed banking protocol to create abbreviated names for International/domestic banks
Medicare Eligibility Consultant
Manage Staffing, Dallas, Taxes / Aetna Healthcare - August 2013 - January 2014
Reviewed and corrected transaction errors generated through enrollment and eligibility interfaces
Place outreach calls to insured’s and brokers to obtain missing enrollment details
Place outreach calls to insured’s for employer subsidy validation.
Update changes to member/client records to align with CMS database
Technician Assistant
ADECCO - Philadelphia, PA - May 2013 - June 2013
Entered Alaris Unit models serial codes and Mac address onto Microsoft Excel spread sheet
Downloaded Guardrails CQI Alert Logs v9.1.14
Upgraded Alaris System PC unit module software v9.5.33.4 and v9.5.32.2
Transferred network configuration file to PC unite ASM v9.8
Wireless data set transfer with system manager v3.3.1
Updated Biomed and Nursing system configurations Ensured most current data sets was implemented
Checked 500 Alaris system for preventative maintenance testing v9.8
Customer Service Representative/Enrollment Specialist
The Carney Group Corporate Call Center - Blue Bell, PA - August 2012 - December 2012
Keyed information into the Centers for Medicare and Medicaid Services
Entered demographic into Corporate Call Tracking Services System
Enrolled and updated members into healthcare insurance
HIPPA regulations guidelines to assure that individuals’ health information is properly protected
Technical Advisor/Unit Leader
Independence Blue Cross – Philadelphia, PA – March 1995 - May 2010
Provided technical assistance to 10 associates enabling them to process claims and resolve problems and corrected the data
Prepared daily and annual production operations logs to department manager and director
Oversaw the Optical Character Recognition System for the data entry unit
Sent out priority mailings for the enrollment Director -FedEx and faxed documents
Maintained a 99% accuracy rate on indexing and data entry preparation of all documentation
Managed the storage and retrieval of archived documents for the entire Enrollment Department
Processed 1,000 primary care physician changes
Printed, mass-mailed, and processed 5,000 students and handicap applications
Education
BFA in Graphic Design
Moore College of Art and Design - Philadelphia, PA
AA in Business Administration /Computer Application
Community College of Philadelphia - Philadelphia, PA