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Data Entry Customer Service

Philadelphia, Pennsylvania, United States
August 28, 2017

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*** ***** **** *******, ** *****

*** *** – 7696

Professional Summary:

Data Entry Specialist with an excellent record of accuracy and client satisfaction. Superb independent worker who also functions well as a data management team member strong ability to handle multiple alphanumeric data entry projects with highest degree of timeline and efficiency.

Key Qualifications:

Data Entry Mac and PC platform Microsoft Excel

PowerPoint Microsoft Word Knowledge of Medical Terminology

Photoshop InDesign Illustrator


Healthcare Data Entry, May 2017 - July 2017

Axion Healthcare Staffing Agency, Blue Bell, PA

Handled confidential legal medical information in accordance with (HIPPA) and company policies

Entered alphabetic, and numeric, data form Care-One system and entered into ICue system following format displayed onscreen

Updated clients Allergies, Diagnoses, and Medications

Keyed ICD9s and CPT10 codes

Verify patience’s referrals

Data Entry Specialist May 2014 – March 2017

Radiant Systems, Inc., South Plainfield, NJ / Camden County Board of Social Services

Input data in an accurate and efficient manner

Sort confidential documents for clients files

Screening applicants for New Jersey State programs

Maintain clients' files

Use of New Jersey State and Camden County internal computer systems

Responsible for filing government documents

Organizes client files for the Government Document Imaging System

Data Entry Specialist

Insight Global, Conshohocken, PA/ Wells Fargo - March 2014 - May 2014

Proofread, compile, sorted and verified data information then keyed corrections into the banking system

Correct data entry errors for the Data Entry Team

Followed banking protocol to create abbreviated names for International/domestic banks

Medicare Eligibility Consultant

Manage Staffing, Dallas, Taxes / Aetna Healthcare - August 2013 - January 2014

Reviewed and corrected transaction errors generated through enrollment and eligibility interfaces

Place outreach calls to insured’s and brokers to obtain missing enrollment details

Place outreach calls to insured’s for employer subsidy validation.

Update changes to member/client records to align with CMS database

Technician Assistant

ADECCO - Philadelphia, PA - May 2013 - June 2013

Entered Alaris Unit models serial codes and Mac address onto Microsoft Excel spread sheet

Downloaded Guardrails CQI Alert Logs v9.1.14

Upgraded Alaris System PC unit module software v9.5.33.4 and v9.5.32.2

Transferred network configuration file to PC unite ASM v9.8

Wireless data set transfer with system manager v3.3.1

Updated Biomed and Nursing system configurations Ensured most current data sets was implemented

Checked 500 Alaris system for preventative maintenance testing v9.8

Customer Service Representative/Enrollment Specialist

The Carney Group Corporate Call Center - Blue Bell, PA - August 2012 - December 2012

Keyed information into the Centers for Medicare and Medicaid Services

Entered demographic into Corporate Call Tracking Services System

Enrolled and updated members into healthcare insurance

HIPPA regulations guidelines to assure that individuals’ health information is properly protected

Technical Advisor/Unit Leader

Independence Blue Cross – Philadelphia, PA – March 1995 - May 2010

Provided technical assistance to 10 associates enabling them to process claims and resolve problems and corrected the data

Prepared daily and annual production operations logs to department manager and director

Oversaw the Optical Character Recognition System for the data entry unit

Sent out priority mailings for the enrollment Director -FedEx and faxed documents

Maintained a 99% accuracy rate on indexing and data entry preparation of all documentation

Managed the storage and retrieval of archived documents for the entire Enrollment Department

Processed 1,000 primary care physician changes

Printed, mass-mailed, and processed 5,000 students and handicap applications


BFA in Graphic Design

Moore College of Art and Design - Philadelphia, PA

AA in Business Administration /Computer Application

Community College of Philadelphia - Philadelphia, PA

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