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Manager Test

Clinton, Maryland, United States
August 28, 2017

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Melvin Lewis

Clinton, MD ***** Phone: 240-***-****

Summary: Certified: Project Management Professional (PMP)® Certified: Associate in Software Testing

Hands on, Sr. Tester with 12 plus years of proven ability to design and implement test methodology, test plans, test cases and test processes on medium and large complex applications/systems while adjusting scope, time, and resources to release quality products. Provide Quality metric reports to team and management. Certified Professional Software Engineer, Professional Software Tester, and Project Manager with full Software Development Life Cycle (SDLC) experience. Comfortable implementing and developing new QC Test Teams on high visible projects to reduce defects, avoid cost, improve quality, and increase revenue. Able to achieve results in Projectized or Matrix organizations. Military: US Marines - Honorable discharge Project Management Professional (PMP)®

Areas of Expertise

Hands-on quality control professional accustomed to working in complex, project-based environments

Multifaceted experience in QA software testing, software development and user-acceptance testing

In-depth familiarity with testing Non-iterative (water fall) and Iterative (Agile or Spiral) development models

Implement Manual testing techniques and automated test tools on web, client-server, ERP, and CRM applications

Represent QA in requirements and design reviews, also create Requirement Traceability Matrix (RTM)

Experience in implementing Test Methodology, Test Plans, Test Strategy, Test Cases, Use Cases, and Test Scripts

Develop and present Metrics and Defects reporting to management of ERP CRMS implementation, customization, data conversion, integration and regression testing

Professional in executing Conversion testing, System testing, Functional testing, Regression testing, User Acceptance testing, Automated testing, and Smoke testing

Experience in mentoring geographically distributed junior staff in QC testing techniques

Certificates/ Certifications:


Issuing Organization

PMP Certification - #2072685

Project Management Institute

Certified Associate in Software Testing

GAI Global Institute

Project Management for Software Development

The Learning Tree International

User and System Requirements Analyst

The Learning Tree International

MicroSoft Project 2010, 2013, 2016

The Learning Tree International

Technical Skills:

Operating Systems: Windows /NT/2000/XP, Solaris, UNIX

Languages: Java, VBScript, JavaScript, HTML, XML, C++, SQL, Progress 4GL

Applications: VersionOne, MS Office, Access, Project, Visio, Sococo, Connect, SpiraTeam, SpiraTest, WinRunner, LoadRunner, Test Director, PVCS Tracker, Requisite Pro, Oracle, PeopleSoft HR, People Tools, HP Quality Center, QTP, ALM, JIRA, SharePoint, MicroSoft Project 2010, 2013, 2016


Issuing Institution



Course of Study

Lindenwood College

St Louis, MO


Small Business Management

Virginia State University

Petersburg, VA


Management Information Systems

Work Experience


NewMark HomeSelling Team, LLC

Clinton, Md

06/2014 - Current

Identify, implement, and UAT test a Real Estate automated lead generation, lead conversion, customer retention, and document tracking system with Checklist Templates to ensure best practices are repeated in every closing. Results:

Identify and perform UAT testing on an automated Real Estate COTS Lead generation system using multi-media that include email, email video, direct mail, voice broadcasting, post cards, website landing pages, text messaging while integrating social media such as Craigslist and Facebook

Identified and implemented COTS CRM packages to which increased customer retention by 65%

Coordinate and prioritize releases

Test Manager

Judge Group, Inc.

Vienna, Va

10/2013 – 06/2014

Hands on Test Lead, implemented Test Methodology on a Nationwide Fund Raising CRMS conversion project with over 500 end users. Modified QC Test to correspond with the Agile Development Life Cycle for an International Non-Profit organization to reduce implementation time. Project included converting a windows mainframe DOS base application to a web CRM system. Applications included client/server, web base, and ERP conversion and customizations for the legacy system. Query database using SQL. Coordinated testing in multiple test locations simultaneously. Results:

Trained and managed an Agile team of 50+ geographically dispersed implementation CRMS UAT testers.

Implemented and developed a new QC Test Team to identify, report and resolve defects prior to customer release

Improved quality and efficiency 85% by automating test script creation, execution, and defect reporting Increased system stability 70% by identifying and implementing an Automated Lifecycle Management tool

Reduced communication time on the project by streamlining QA processes to allow SME, Analyst, Project manager, and test lead collaborate in real time. Representative QC in development design reviews.

Manage the creation and execution of (qualitative) functional test scripts and SQL (quantitive) test scripts

Managed and maintained member access to the ALM system, also created and reported QC metrics to upper management

Test Lead

IMS Health Government Solutions, Inc.

Fairfax, Va

10/2010 - 10/2013

Hands on Test Lead successfully managed 14 different applications simultaneously, implemented Test Methodology to correspond with the Agile Development sprints for the US Airforce Modernization project. Implemented an automated lifecycle management system (ALM) integrate requirements, test case creation, test execution, requirement traceability matrix (RTM), and defect metrics reporting. New development and legacy systems were tested. Results:

Trained and mentored a team of 7 matrix software test professionals utilizing Agile and Waterfall methodology. Implemented and maintained an automated lifecycle tool critical to requirements and test management of web-based, client/server, distributed, and host-based enterprise applications

Implemented and developed a new QC Test Team to identify, report and resolve defects prior to customer release

Improved quality and efficiency 95% by automating test script creation and execution.

Implemented QC strategies to accommodate Agile and Waterfall test methodology strategies.

Performed manual and automated test execution to identify defects prior to release to customer

Remained hands on, streamlined QA processes and implemented a test automation infrastructure that allowed Development and QA to work more efficiently together. Participated in development design reviews

Increased test artifact documentation 100% across all 14 applications

Enhanced communications between Development, QA, and UAT Testers via implementing an ALM system.

Test Lead

Alpha Technology Systems, Inc.

Clinton, Md

10/2007 - 11/2010

Implemented an automated life cycle management system (ALM) HP TestDirector to integrate requirements, test case creation, test execution, requirement traceability matrix (RTM), and defect metrics reporting. Also, implemented automated regression testing to reduce test execution time. Query databases using SQL to execute white box testing. New development and legacy systems were tested. Results:

Hired, managed, and trained a team of 4 quality test engineers (2 manual testers, 2 automated test engineers), which reduced testing time by 95%

Implemented and developed a new QC Test Team to identify, report and resolve defects prior to customer release

Developed UseCases, test plans and test scripts for manual execution. Ensured that customization, configurations, and data conversion were developed according to customer requirements and design specifications

Improved system quality by 90% implementing manual and automated test execution and reporting. Reviewed tests results and recommended alternative solutions

Mentored junior staff in developing and implementation quality test execution.

Implemented, created, and maintained a suite of 300 automated functional test scripts using HP WinRunner to reduce regression testing from 3 days to 1 hour

Testing tasks included test planning, requirements review, design review, unit test, system and integration test, user acceptance test, regression test, and conversion test

Previous Relevant Experience:

Test Lead - ALPI, International, Bethesda, Md

Test Lead - Anteon Corp, Fairfax, Va

IV&V Test Manager - Comsys Technical Services, Inc., Rockville, Md

Business Analyst - System and Solutions, Inc., Clinton, Md

Programmer/Business Analyst - McDonnell Douglas Corporation, St Louis, Mo

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