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Customer Service Administrative Assistant

Washington, District of Columbia, United States
August 28, 2017

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*** ********** **., **, **********, DC 20011 (H) 202-***-**** (C) 202-***-****

Professional Summary

Administrative Professional who goes above and beyond basic administrative tasks and takes on multiple projects at once.

Excellent work ethic and strength in boosting company morale. Highly organized and detail-oriented.


55 WPM typing speed Articulate and well-spoken

Professional phone etiquette Customer service-oriented

Excellent communication skills Flexible

Database management Accurate and detailed

Excellent planner and coordinator Works well under pressure

Pleasant demeanor Appointment setting

Conference planning Advanced clerical knowledge

Administrative support specialist

Work History

Legal Administrative Assistant 08/1997 to 08/2013

The Donohoe Companies – 2110 Wisconsin Avenue, NW

Answered and quickly redirected calls with speed and accuracy.

Planned and coordinated logistics and materials for board meetings and staff events.

Created detailed expense reports and requests for capital expenditures.

Ordered and distributed office supplies while adhering to a fixed office budget.

Coordinated domestic travel arrangements, including booking airfare, hotel and transportation.

Managed office supplies, vendors, organization and upkeep.

Directed guests and routed deliveries and courier services.

Answered and managed incoming and outgoing calls while recording accurate messages.

Opened and properly distributed incoming mail.

Greeted numerous visitors, including VIPs, vendors and interview candidates.

Maintained a clean reception area, including lounge and associated areas.


High School Diploma:

Attended: University of the District of Columbia -

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