Customer Service Administrative Assistant
DARLENA CHISLEY
*** ********** **., **, **********, DC 20011 (H) 202******* (C) 202******* ac11vo@r.postjobfree.com
Professional Summary
Administrative Professional who goes above and beyond basic administrative tasks and takes on multiple projects at once.
Excellent work ethic and strength in boosting company morale. Highly organized and detail-oriented.
Skills
55 WPM typing speed Articulate and well-spoken
Professional phone etiquette Customer service-oriented
Excellent communication skills Flexible
Database management Accurate and detailed
Excellent planner and coordinator Works well under pressure
Pleasant demeanor Appointment setting
Conference planning Advanced clerical knowledge
Administrative support specialist
Work History
Legal Administrative Assistant 08/1997 to 08/2013
The Donohoe Companies – 2110 Wisconsin Avenue, NW
Answered and quickly redirected calls with speed and accuracy.
Planned and coordinated logistics and materials for board meetings and staff events.
Created detailed expense reports and requests for capital expenditures.
Ordered and distributed office supplies while adhering to a fixed office budget.
Coordinated domestic travel arrangements, including booking airfare, hotel and transportation.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Maintained a clean reception area, including lounge and associated areas.
Education
High School Diploma:
Attended: University of the District of Columbia -
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