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Management Manager

Shakopee, Minnesota, United States
August 28, 2017

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**** ******* ****• SHAKOPEE, MN *****

PHONE 952-***-****


Tom McDonald CSM

A savvy veteran IT leader with expertise in managing development groups, architecting complex applications, developing solutions to business needs, and managing IT projects in waterfall or Agile

People management

Diverse technical knowledge

Agile methodologies

Project management

Vendor management

Object orientation

Data warehousing

Application architecture

Presentation experience

Development process re-engineering

Core Expertise

OS Environments: Windows Servers, Windows Desktop, Web, UNIX (AIX, HP, Solaris)

Database: MS SQL Server (2007), Oracle

Development Tools: CA Agile Central (Rally), MS Project, Planview, .PPM Optics (Optum’s Clarity), Excel, .Net, C#, C, Pro*C, Oracle tools, PowerBuilder, SQL (Sql*Plus and TSQL), PL/SQL, Visual Basic, Java, Visual Studios, Cognos

Other: Scrum Master, Leadership, Project Management, OSAM (Optum Scalable Agile Methodology), SCRUM, Process Improvement, Presentations, Architecture, Business Intelligence/Decision Support Systems, Database Design, Data Warehousing, Creative problem solving, and Budgeting

Professional Experience

United Health Group 01/2011-8/2017

Scrum Master – IVR scrum team

Manage the overall program for Clinical reporting (>6 million dollar annual program budget)

Manage mid-sized Scrum projects with tools like CA Agile Central, Excel and PPM Optics

Work with IT and business partners on resourcing and process improvement

Manage IT AGILE projects using SCRUM and OSAM with monthly releases

Manage on average about 10 projects (average or 500k with a team of 9 resources)

Report weekly status (budget, schedule, issues, risks, change control, decisions).

Hold scrum ceremonies (daily standup, Sprint review, Sprint Planning, retrospectives, PI planning)

Kroll Ontrack 11/2005-09/2010

Manager, Business Systems Programming

Technical project manager on all projects assigned to direct reports.

Played the role of SCRUM master on AGILE projects

Reported on project status and status of team capacity vs demand to upper management

Manage staff of 5 .Net developers.

Create development schedule. Work with Business PMO and QA to set expectations and manage issues for the projects assigned to my group.

US Bank 8/2004-11/2005

Director, Asset Management IT

Oversaw all facets of development, maintenance and 24x7 service levels for applications that supported the corporate environment.

Managed development projects

Managed staff of 7 .Net developers.

Incorporated a structured development process including request management, reviews of the design, code and test phases, queue management and workforce forecasting.

Implemented collaborative infrastructure planning between First American Funds and its parent IT organization, US Bank.

Gander Mountain, Bloomington, MN 5/1998-1/2004

Manager, Base Camp Technology Group

Oversaw all facets of development, maintenance and 24x7 service levels for applications that supported the corporate environment.

Lead development projects

Managed staff of 13 consisting of System Administrators, Developers and Database Administrators.

Performed the Architecture role for the corporate environment, consisting of research and recommendation of appropriate architecture, budgeting, capacity planning and high level design.

Developed and managed to an expense and capital budget in excess of $5 million

Led the implementation of an enterprise retail package (Retek) in 1999-2000. Over 5 million project budget and over 29 resources.

Carlson Marketing Group, Plymouth, MN 11/1995-5/1998

Application Architect/Technical Lead

Led the technical project team during design of the Loyalty applications built for Carlson clients.

Designed the database used to implement Loyalty applications.

Designed and developed applications for Loyalty applications.

Provided direction in the creation of the project plan for all technical tasks.

Participated in a committee to design a CRM application as standard product for customers.

Researched and piloted new technologies for Carlson Marketing Group.

United Behavioral Systems, Minnetonka, MN 10/1994-11/1995

Sr. Programmer Analyst

Designed the database and high level design for a medical chart application. One of the primary developers for an N-tier client/server application

Wilson’s Leather, Golden Valley, MN 12/1992-10/1994

Sr. Programmer Analyst

Developed client/server applications for the manufacturing and distribution groups of the business.

Participated in committees to standardize approaches, such as Programming Standards, Data Architecture, Data Warehousing, and Business Process Re-engineering

Conducted training courses for the Wilson’s development teams on Oracle Database, Oracle Tools and SQL to aid in the transition from Datacom to an Oracle environment.

Consulting Organization Client Dates

Denning Consulting Services Pillsbury – Green Giant Division 12/1991-12/1992

Technalysis Medtronic 11/1989-12/1991

A.C. Nielsen 6/1979-11/1989


Other Experience


Storage Area Networks (SANs), Network Accessed Storage (NAS), and RF network (802.11b and Spec 24),


Forte, Oracle Reports, TOAD, Oracle Financials (version 11.0.3), Oracle 9ias, Control M, NMON, and Cold Fusion


Waterfall, Custom Iterative, RUP, and SCRUM


St John’s University

Career Development Training


Oracle DBA

Oracle SQL*Forms

Oracle PL/SQL

Forte Application Developers


Distributed PowerBuilder

Using PowerBuilder PFC

Applied Technologies for System Analysis


Management and Supervision

Creating a High Performance Team

Project Management

SCRUM Master

OSAM (Optum Scalable Agile Methodology)


Project Leadership Workshop



PPM Optics


Be a better consultant to the business

7 Habits of Highly Effective People

United Culture training


Certified Scrum Master – 9/16


Wilson’s - EINSTEIN recipient (Innovation)

Wilson's - Associate of the Month (Exceptional Accomplishment)

Carlson Marketing Group - Applause (Exceptional Customer Service)

Gander Mountain Outstanding Leadership Award (Retek Implementation)

Kroll Ontrack SPOT award (Exceptional Leadership on OCSS project)

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